Prestigious and authoritative, this fully updated fourteenth edition of Simpson's Forensic Medicine remains a classic; one of the world's leading introductory texts in the field of forensic medicine.

It presents all that the generalist or student needs to know about the interface between medicine and the law.

Marketing Plans for Service Businesses is based on the successful Marketing Planning for Services, which has been completely overhauled, updated and revised to give a new and authoritative guide to the challenge of creating marketing plans that produce significantly improved bottom-line results. It is written in a pragmatic, action-orientated style and each chapter has examples of marketing planning in practice. The authors highlight key misunderstandings about marketing and the nature of services and relationship marketing.
The marketer is taken step-by-step through the key phases of the marketing planning process and alerted to the barriers that can prevent a service organisation being successful in introducing marketing planning. Practical frameworks and techniques are suggested for undertaking the marketing planning process and implementing the principles covered. The world renowned authors also tackle key organisational aspects relating to marketing planning which can have a profound impact on its ultimate effectiveness. These include: marketing intelligence systems; market research; organisation development stages; marketing orientation. Marketing Planning for Services is for marketers in the service sector and students of marketing.
With revised cases and new content covering gap analysis, market mapping, CRM and integrated marketing communications it will be an essential guide for professional marketers in the service sector a well as upper level students.
* Based on a successful and highly regarded first original title aimed at the steadily expanding needs of service businesses
* Massively revised and updated with new perspectives and cases
* Written by one of the best known and acclaimed author teams in the sector who can give effective advice on understanding and then creating practical marketing plans for service businesses.

Help students gain the knowledge and practical skills required for success both in CSEC (R) exams and in the real world of office work. - Increase students' use and understanding of related vocabulary with key terms highlighted throughout and a comprehensive glossary. - Support teachers and students with clear outlines of syllabus statements explaining the new skills and knowledge students will acquire to help focus learning, while an expanded SBA guide helps teachers and students through this integral part of the assessment. - Test knowledge and prepare for the exam with in-text practice questions, case study analysis and end-of-chapter exercises. Go Digital! The accompanying CD-Rom and website present invaluable additional materials for further practice and revision. Log on now! www.officeadministration.exintra.net/

Written by a team of senior examiners and practising teachers Covers grades E to B Grades on the page make it clear what level students are working at and helps motivate them.

Doris Walker (Maureen O'Hara), an executive at Macy's department store, believes in taking a common-sense approach to life and is consequently raising her daughter Susan (Natalie Wood) not to believe in Santa Claus. This year however, the convictions of both mother and child are challenged when the kindly old man (Edmund Gwenn) hired as the store Santa insists that he is in fact the real thing. No one believes him, some even think he's insane, but he is willing to go to court to prove his case. Oscars were won by Edmund Gwenn (Best Supporting Actor) and George Seaton (Best Screenplay) and the film was remade in 1994 with Richard Attenborough in the lead.

Help students gain the knowledge and practical skills required for success both in CSEC (R) exams and in the real world of office work. Developed specifically for the Jamaican syllabus. - Increase students' use and understanding of related vocabulary with key terms highlighted throughout and a comprehensive glossary. - Support teachers and students with clear outlines of syllabus statements explaining the new skills and knowledge students will acquire to help focus learning, while an expanded SBA guide helps teachers and students through this integral part of the assessment. - Test knowledge and prepare for the exam with in-text practice questions, case study analysis and end-of-chapter exercises. Go Digital! The accompanying CD-Rom and website present invaluable additional materials for further practice and revision. Log on now! www.officeadministration.exintra.net/

Edexcel International GCSE (9-1) History prepares students for the new specification. These books provide comprehensive coverage of the latest Edexcel International GCSE (9-1) specification and are designed to supply students with the best preparation possible for the examination: written by a team of highly experienced History teachers, examiners, and authors each book provides free access to an ActiveBook, a digital version of the Student Book, which can be accessed online, anytime, anywhere supporting learning beyond the classroom chapters are mapped closely to the specification to provide comprehensive coverage learning is embedded with exercises, source materials and exam practice throughout transferable skills, needed for progression into higher education and employment, are signposted allowing students to understand, and engage with, the skills they're gaining Pearson progression tools allow quick and easy formative assessment of student progress, linked to guidance on how to personalise learning solutions. reviewed by a language specialist to ensure the book is written in a clear and accessible style for students whose first language may not be English glossary of key History terminology. Student Books will be available for the following units: Depth Studies Development of Dictatorship: Germany 1918-45 A World Divided: Superpower Relations, 1943-72 A Divided Union: Civil Rights in the USA, 1945-70 Dictatorship and Conflict in the USSR, 1924-53 Historical Investigations The USA, 1918-41 The Soviet Union in Revolution, 1905-24 The Origins and Course of the First World War, 1905-18 Breadth Studies Conflict, Crisis and Change: China, 1900-1989 Conflict, Crisis and Change: The Middle East, 1919-2012 The Changing Role of International Organisations: the League and the UN, 1919-2011 Changes in Medicine, c1848-c1948 Available: May to September 2017

The fascinating full account of how the prime minister lost his grip on power.

Sebastian Payne, Whitehall Editor for the Financial Times, tells the essential behind-the-scenes story, charting the series of scandals that felled Johnson: from the blocked suspension of Owen Paterson to Partygate, and, finally, the Chris Pincher allegations, which were the final death blow. This is the full narrative of the betrayals, rivalries and resignations that led to the dramatic Conservative coup.

With unparalleled access to those who were in the room when key decisions were made, Payne tells of the miscalculations and mistakes that led to Boris’s downfall, only two years after he first entered No.10 Downing Street. This is a gripping and timely look at how power is gained, wielded and lost in Britain today.

The fire of love in some of its different forms is described in graphic detail in this book by Kenneth Payne. How does a God of love come into our lives - or does he? These personal encounters, from which the author has drawn strength and inspiration, act as an antidote to terrible events and anxieties of the present time. This is an encouraging book to read.