Today there is increasing pressure on the water infrastructure and although unsustainable water extraction and wastewater handling can continue for a while, at some point water needs to be managed in a way that is sustainable in the long-term. We need to handle water utilities "smarter". New and effective tools and technologies are becoming available at an affordable cost and these technologies are steadily changing water infrastructure options. The quality and robustness of sensors are increasing rapidly and their reliability makes the automatic handling of critical processes viable. Online and real-time control means safer and more effective operation. The combination of better sensors and new water treatment technologies is a strong enabler for decentralised and diversified water treatment. Plants can be run with a minimum of personnel attendance. In the future, thousands of sensors in the water utility cycle will handle all the complexity in an effective way. Smart Water Utilities: Complexity Made Simple provides a framework for Smart Water Utilities based on an M-A-D (Measurement-Analysis-Decision). This enables the organisation and implementation of "Smart" in a water utility by providing an overview of supporting technologies and methods. The book presents an introduction to methods and tools, providing a perspective of what can and could be achieved. It provides a toolbox for all water challenges and is essential reading for the Water Utility Manager, Engineer and Director and for Consultants, Designers and Researchers.

Achieving true wholesome sustainability requires a change of heart. Hence this book starts in the heart. It asks the timely question of 'how do we become true water stewards?' The transformation to a new sustainable practice will be made through a new connection with our heart, a more holistic type of analysis (brains) and the right actions based on personal integrity (hand). A water steward should be similar to the shepherds of olden days. They were given the responsibility to guard the sheep. The village trusted they would take care of the flock, make sure it would be well fed, protected from storms and kept together. The shepherd learned to take a long term perspective for the flock, ensuring that the pastures were not overgrazed, that the flock was not led too far away from access to water and that shelter was in reach in the event of storms and dangerous predators. Over time the shepherds became increasingly skilled in caring for the flock. They integrated the responsibility of the well-being of the flock into their identity. In a similar way, we can take the responsibility for human water consumption and our interaction with the natural world. We need to understand and work according to the big picture and the very long term perspective. Being a water steward requires deep reflection of how water should be treated and our relationship with water. Water utility professionals have the knowledge and have been trusted with the role of managing human water consumption. This is a great responsibility and requires deep reflection of how this should be done. The book will present ideas and concepts for the new role as well as questions for personal reflection.