Modelling for Business Improvement contains the proceedings of the First International Conference on Process Modelling and Process Management (MMEP 2010) held in Cambridge, England, in March 2010. It contains contributions from an international group of leading researchers in the fields of process modelling and process management. This conference will showcase recent trends in the modelling and management of engineering processes, explore potential synergies between different modelling approaches, gather and discuss future challenges for the management of engineering processes and discuss future research areas and topics. Modelling for Business Improvement is divided into three main parts: theoretical foundation of modelling and management of engineering processes, and achievements in theory; experiences from management practice using various modelling methods and tools, and their future challenges; and, new perspectives on modelling methods, techniques and tools. Based on the latest achievements in this and related fields, the editors aim to landmark the research map for modelling and management of engineering processes for 2020.

The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results on business-process oriented knowledge management, pro-active change management, KM strategy, knowledge structuring and KM audit, reviews the latest advancements in measuring intellectual capital and classifies more than 100 KM tools. Best Practices in KM are described by the Swiss Benchmarking Center TECTEM at University St. Gallen and in case studies from price-winning companies like Aventis and Siemens as well as from Arthur D. Little, British Aerospace plc., Hewlett-Packard, IBM, Phonak and Roche. New survey results on KM from EFQM, OECD and on "The Future of Knowledge Management" are presented. The book concludes with an overview on research funded by the European Commission in order to make "KM Made in Europe" a reality.

Modelling for Business Improvement contains the proceedings of the First International Conference on Process Modelling and Process Management (MMEP 2010) held in Cambridge, England, in March 2010. It contains contributions from an international group of leading researchers in the fields of process modelling and process management. This conference will showcase recent trends in the modelling and management of engineering processes, explore potential synergies between different modelling approaches, gather and discuss future challenges for the management of engineering processes and discuss future research areas and topics. Modelling for Business Improvement is divided into three main parts: 1. Theoretical foundation of modelling and management of engineering processes, and achievements in theory. 2. Experiences from management practice using various modelling methods and tools, and their future challenges. 3. New perspectives on modelling methods, techniques and tools.

The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results. In doing so it describes best practices in knowledge management from leading companies and shows how to integrate such activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required. It concludes with an overview of the leading knowledge management projects in several European countries.

Als erstes deutschsprachiges Werk zum Thema Wissensbilanzierung ist dieses Buch unentbehrlich fur Entscheider in Unternehmen und offentlichen Institutionen, die sich mit der Steuerung und Kommunikation der wichtigsten Ressource der Zukunft, dem Wissen, auseinandersetzen wollen. Das Buch gibt einen umfassenden Uberblick uber das neue Thema und beinhaltet neben einer allgemeinen Einfuhrung vor allem praktische Ergebnisse und Fallstudien von Anwendern. Es wurde geschrieben von fuhrenden Experten der Wissensbilanzierung, verantwortlich fur deren Entwicklung und Umsetzung in verschiedenen Organisationen. Interessierten Wissenschaftlern und Studierenden vermittelt das Buch Kenntnisse uber die derzeit wichtigsten Methoden und zentralen Erfahrungen mit Wissensbilanzen in Europa."