Enterprises all over the world are experiencing a rapid development of networked computing for applications that are required for the daily survival of an organization. Client-server computing offers great potential for cost-effective networked computing. However, many organizations have now learned that the cost of maintenance and support of these networked distributed systems far exceeds the cost of buying them. Computer Supported Creative Work (CSCW) is the new evolving area that promotes the understanding of business processes and relevant communication technologies. Cooperative Management of Enterprise Networks uses CSCW as the medium for conveying ideas on the integration of business processes with network and systems management. This book will be useful for systems management professionals wishing to know about business process integration; business managers wishing to integrate their tasks with network/systems management; software system developers wishing to adopt participatory design practices; and students and researchers.

E-Business covers a broad spectrum of businesses based on the Internet, including e-commerce, e-healthcare, e-government and e tailing. While substantial attention is being given to the planning and development of e-business applications, the efficiency and effectiveness of e-business systems will largely depend on management solutions. These management solutions demand a good grasp of both the technical and business perspectives of an e-business service. There have been many books on the Internet based on e-commerce, Internet protocols, distributed components etc. However, none of these books address the problem of managing e business as a set of networked services. They do not link enterprise management with network and systems management. This book provides an overview of the emerging techniques for IT service management from a business perspective with case studies from telecommunication and healthcare sectors. It integrates the business perspective with relevant technical standards, such as SNMP, WBEM and DMI. This book presents some concepts and methodologies that enable the development of effective and efficient management systems for networked services. The book is intended to familiarize practicing managers, engineers, and graduate level students with networked service management concepts, architectures and methodologies with reference to evolving standards. It should be useful in a number of disciplines, such as business management, information systems, computers and networking, and telecommunications. Appendix 2 is based on TeleManagement (TM) Forum's documents on TOM (GB921,GB910 and GB908). While this appendix has explained the basic management concept of an e-telco, TMForum now recommends the use of eTOM as explained in www.tmforum.com. An overview of eTOM is available in the report The TeleManagement Forum's enhanced Telecom Operations Map (eTOM) by Michael Kelly appearing in the Journal of Network and Systems Management in March 2003.

Enterprises all over the world are experiencing a rapid development of networked computing for applications that are required for the daily survival of an organization. Client-server computing offers great potential for cost-effective networked computing. However, many organizations have now learned that the cost of maintenance and support of these networked distributed systems far exceeds the cost of buying them. Computer Supported Creative Work (CSCW) is the new evolving area that promotes the understanding of business processes and relevant communication technologies. Cooperative Management of Enterprise Networks uses CSCW as the medium for conveying ideas on the integration of business processes with network and systems management. This book will be useful for systems management professionals wishing to know about business process integration; business managers wishing to integrate their tasks with network/systems management; software system developers wishing to adopt participatory design practices; and students and researchers.

While digital transformations are happening in all walks of society and business, there is real potential for improving the quality of life of the elderly using digital methods and tools. Digital health promises to deliver better healthcare quality cost-efficiently to more people, especially in the case of lifestyle diseases such as diabetes. It will achieve this by combining the benefits of telehealth, eHealth, data-driven personalised healthcare, and evidence-based care. This book presents a discussion of evolving digital technologies, such as smart phones and assisted living, and innovative digitally based services that are helping improve the quality and cost of healthcare for the elderly. This book evolved from a recent multi-country and multi-disciplinary initiative called Digital Health for the Ageing Population. This project (2019-2021) aimed at promoting general awareness of digital health for ageing populations with collaborative research across several countries including Australia, Bangladesh, China, India, Japan, Norway, The Netherlands, and USA. With its international scope and detailed coverage of relevant digital methods and tools, this book will benefit healthcare technologists, ICT developers, managers of healthcare and mobile healthcare projects, and academic researchers working in related fields.

This edited book explores the use of mobile technologies such as phones, drones, robots, apps, and wearable monitoring devices for improving access to healthcare for socially disadvantaged populations in remote, rural or developing regions. This book brings together examples of large scale, international projects from developing regions of China and Belt and Road countries from researchers in Australia, Bangladesh, Denmark, Norway, Japan, Spain, Thailand and China. The chapters discuss the challenges presented to those seeking to deploy emerging mobile technologies (e.g., smartphones, IoT, drones, robots etc.) for healthcare (mHealth) in developing countries and discuss the solutions undertaken in these case study projects. This book brings together joint work in mHealth projects across multiple disciplines (software, healthcare, mobile communications, entrepreneurship and business and social development). Bringing together research from different institutions and disciplines, the editors illustrate the technical and entrepreneurial aspects of using mobile technologies for healthcare development in remote regions. Chapters are grouped into five key themes: the global challenge, portable health clinics, sustainable and resilient mHealth services, mHealth for the elderly, and mHealth for chronic illnesses. The book will be of particular interest to engineers, entrepreneurs, NGOs and researchers working in healthcare in sustainable development settings.