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Enterprises all over the world are experiencing a rapid development
of networked computing for applications that are required for the
daily survival of an organization. Client-server computing offers
great potential for cost-effective networked computing. However,
many organizations have now learned that the cost of maintenance
and support of these networked distributed systems far exceeds the
cost of buying them. Computer Supported Creative Work (CSCW) is the
new evolving area that promotes the understanding of business
processes and relevant communication technologies. Cooperative
Management of Enterprise Networks uses CSCW as the medium for
conveying ideas on the integration of business processes with
network and systems management. This book will be useful for
systems management professionals wishing to know about business
process integration; business managers wishing to integrate their
tasks with network/systems management; software system developers
wishing to adopt participatory design practices; and students and
researchers.
E-Business covers a broad spectrum of businesses based on the
Internet, including e-commerce, e-healthcare, e-government and e
tailing. While substantial attention is being given to the planning
and development of e-business applications, the efficiency and
effectiveness of e-business systems will largely depend on
management solutions. These management solutions demand a good
grasp of both the technical and business perspectives of an
e-business service. There have been many books on the Internet
based on e-commerce, Internet protocols, distributed components
etc. However, none of these books address the problem of managing e
business as a set of networked services. They do not link
enterprise management with network and systems management. This
book provides an overview of the emerging techniques for IT service
management from a business perspective with case studies from
telecommunication and healthcare sectors. It integrates the
business perspective with relevant technical standards, such as
SNMP, WBEM and DMI. This book presents some concepts and
methodologies that enable the development of effective and
efficient management systems for networked services. The book is
intended to familiarize practicing managers, engineers, and
graduate level students with networked service management concepts,
architectures and methodologies with reference to evolving
standards. It should be useful in a number of disciplines, such as
business management, information systems, computers and networking,
and telecommunications. Appendix 2 is based on TeleManagement (TM)
Forum's documents on TOM (GB921,GB910 and GB908). While this
appendix has explained the basic management concept of an e-telco,
TMForum now recommends the use of eTOM as explained in
www.tmforum.com. An overview of eTOM is available in the report The
TeleManagement Forum's enhanced Telecom Operations Map (eTOM) by
Michael Kelly appearing in the Journal of Network and Systems
Management in March 2003.
Enterprises all over the world are experiencing a rapid development
of networked computing for applications that are required for the
daily survival of an organization. Client-server computing offers
great potential for cost-effective networked computing. However,
many organizations have now learned that the cost of maintenance
and support of these networked distributed systems far exceeds the
cost of buying them. Computer Supported Creative Work (CSCW) is the
new evolving area that promotes the understanding of business
processes and relevant communication technologies. Cooperative
Management of Enterprise Networks uses CSCW as the medium for
conveying ideas on the integration of business processes with
network and systems management. This book will be useful for
systems management professionals wishing to know about business
process integration; business managers wishing to integrate their
tasks with network/systems management; software system developers
wishing to adopt participatory design practices; and students and
researchers.
While digital transformations are happening in all walks of society
and business, there is real potential for improving the quality of
life of the elderly using digital methods and tools. Digital health
promises to deliver better healthcare quality cost-efficiently to
more people, especially in the case of lifestyle diseases such as
diabetes. It will achieve this by combining the benefits of
telehealth, eHealth, data-driven personalised healthcare, and
evidence-based care. This book presents a discussion of evolving
digital technologies, such as smart phones and assisted living, and
innovative digitally based services that are helping improve the
quality and cost of healthcare for the elderly. This book evolved
from a recent multi-country and multi-disciplinary initiative
called Digital Health for the Ageing Population. This project
(2019-2021) aimed at promoting general awareness of digital health
for ageing populations with collaborative research across several
countries including Australia, Bangladesh, China, India, Japan,
Norway, The Netherlands, and USA. With its international scope and
detailed coverage of relevant digital methods and tools, this book
will benefit healthcare technologists, ICT developers, managers of
healthcare and mobile healthcare projects, and academic researchers
working in related fields.
This edited book explores the use of mobile technologies such as
phones, drones, robots, apps, and wearable monitoring devices for
improving access to healthcare for socially disadvantaged
populations in remote, rural or developing regions. This book
brings together examples of large scale, international projects
from developing regions of China and Belt and Road countries from
researchers in Australia, Bangladesh, Denmark, Norway, Japan,
Spain, Thailand and China. The chapters discuss the challenges
presented to those seeking to deploy emerging mobile technologies
(e.g., smartphones, IoT, drones, robots etc.) for healthcare
(mHealth) in developing countries and discuss the solutions
undertaken in these case study projects. This book brings together
joint work in mHealth projects across multiple disciplines
(software, healthcare, mobile communications, entrepreneurship and
business and social development). Bringing together research from
different institutions and disciplines, the editors illustrate the
technical and entrepreneurial aspects of using mobile technologies
for healthcare development in remote regions. Chapters are grouped
into five key themes: the global challenge, portable health
clinics, sustainable and resilient mHealth services, mHealth for
the elderly, and mHealth for chronic illnesses. The book will be of
particular interest to engineers, entrepreneurs, NGOs and
researchers working in healthcare in sustainable development
settings.
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