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Managed care organizations are paving the way to the future of
health care delivery in the United States and countries around the
world. As managed care systems evolve, a major concern is quality.
Managed Care Quality: A Practical Guide is a collection of
applications and experiences gathered from practicing health
professionals in the field of managed care. This first "how to"
guide was written to help managed care organizations meet the
common objective of ensuring the best quality of services and care.
Managed Care Quality: A Practical Guide presents successive steps
in implementing quality in health care organizations. It introduces
the methods, skills, and practices involved in quality health care
programs and offers solutions to problems typically encountered in
managed care.
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