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The book explains the importance of and investigates the quality
management aspects in micro, small and medium enterprises (MSME)
sectors. It emphasizes on the need of quality management practice
and explores the applicability of various quality tools in MSMEs
and stages in company where quality management practices are
applied. Various topics covered in this book include control
charts, Pareto charts, customer relationship management, failure
mode effect analysis, QMS implementation stages, competitiveness,
and benefits of QM practices. This book will be useful for the
researchers and industry professionals from the areas of mechanical
engineering, industrial engineering, and manufacturing.
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Loot
Nadine Gordimer
Paperback
(2)
R383
R310
Discovery Miles 3 100
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