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Effectively Managing Human Service Organizations is and continues
to be a highly used core textbook for courses on human
service/social work administration. The book is highly practical
and takes students through the nuts and bolts of managing a human
service agency (from strategic planning, to problem solving,
increasing productivity, supervising staff, and seeking funding).
Its value and distinction among competing texts is that it offers a
practical, skill-building approach, which is well received by
students and faculty. The new edition is expanded to included much
more content on leadership, as this is an area receiving more
attention in administration courses and social service agencies as
well.
Managing the Challenges in Human Service Organizations: A Casebook
offers current and aspiring human service managers a view into the
kinds of experiences they will likely encounter to better prepare
them for the world they are about to enter. The cases are inspired
by real situations and are designed to encourage students to
determine how they would act and work towards a resolution of the
dilemmas presented. Key Features Simulates administrative dilemmas
through cases that offer different aspects of agency administration
and replicate aspects of actual practice Levels the learning field
for students entering graduate human service management programs
with different managerial experiences Orients students to the
challenges of management by helping them develop mental models
linked to the values of client-centered administration Helps
students develop a beginning sense of competence and understanding
of managerial work while refining their analytic skills Offers the
opportunity for repeated learning opportunities using different
analytical frameworks Supplements fieldwork by providing more time
to reflect and consider a broader array of alternatives than is
found in most field experiences Intended Audience This book is
ideally suited as a supplemental text for advanced undergraduate
and graduate courses in social work and counseling, as well as a
much-needed reference for human services supervisors and
practitioners.
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