The fourth edition of this dynamic skills-based introduction to personal communication includes new content on virtual communication scenarios, inclusive language, conflict resolution, and leadership development Concise, affordable, and incredibly friendly in tone, this book makes communication natural and fun.

Gifts from the Heart is a friendly, concise, and easy-to-read book that helps students learn, practice, and improve ten fundamental communication skills needed for any long-term relationship. Each skill is presented as a "gift" for students to give to others, rather than as a behavior to implement, empowering students to participate more fully in their relationships. With a conversational and student-friendly writing style, each chapter focuses on one essential communication skill that can dramatically enhance students' connections with their romantic partners, family members, and friends. The book uses simple language, memorable concepts, and practical exercises to present communication techniques that can be used by those hoping to improve specific relationships and by all those who want to offer "gifts" to others in their lives. The third edition of Gifts from the Heart includes new material on using digital technology to enhance and strengthen interpersonal relationships, while minimizing technological barriers to face-to-face interactions.

This practical book gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. With the help of this book, any group member can learn the skills necessary to participate in and lead a task group in an effective, productive, and healthy manner. The fourth edition features new content on communicating within virtual groups and conducting online meetings.

This practical book gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. With the help of this book, any group member can learn the skills necessary to participate in and lead a task group in an effective, productive, and healthy manner. The fourth edition features new content on communicating within virtual groups and conducting online meetings.

The fourth edition of this dynamic skills-based introduction to personal communication includes new content on virtual communication scenarios, inclusive language, conflict resolution, and leadership development Concise, affordable, and incredibly friendly in tone, this book makes communication natural and fun.

Gifts from the Heart is a friendly, concise, and easy-to-read book that helps students learn, practice, and improve ten fundamental communication skills needed for any long-term relationship. Each skill is presented as a "gift" for students to give to others, rather than as a behavior to implement, empowering students to participate more fully in their relationships. With a conversational and student-friendly writing style, each chapter focuses on one essential communication skill that can dramatically enhance students' connections with their romantic partners, family members, and friends. The book uses simple language, memorable concepts, and practical exercises to present communication techniques that can be used by those hoping to improve specific relationships and by all those who want to offer "gifts" to others in their lives. The third edition of Gifts from the Heart includes new material on using digital technology to enhance and strengthen interpersonal relationships, while minimizing technological barriers to face-to-face interactions.

-- Selected for The Executive Program Book Club
-- Practical, application orientation helps anyone active in groups in their professional or personal lives
-- Skills necessary to participate more effectively in any group are developed throughout the book
-- Powerful communication ideas presented in understandable terms
-- Provocative end-of-chapter exercises provide practice in newly learned concepts
-- Honest, engaging, and friendly style makes the book accessible to all reading levels
-- Based on theoretical foundation yet emphasizes application of skills
-- Personal growth and development encouraged while working with group members
-- Enhances understanding of group process
-- Explores personal growth and development while working with group members
-- Improves speaking and listening skills
-- Shows innovative ways to make decisions and solve problems
-- Builds cohesive and supportive atmosphere
-- Presents strategies for dealing with conflict
-- Strengthens enthusiasm to facilitate and lead groups
-- Exercises to practice communication skills that help the group achieve its goals
-- Index for easy reference