Build the skills you need to understand and care for a wide diversity of patients! The Health Care Professional's Guide to Cultural Competence, 2nd Edition provides a guide to safe and effective cross-cultural care. Applying theory to practice, the book begins with an overview of clinical cultural competence. This guide shows how to apply cultural competence across diverse populations, and then in working with specific populations. Using this approach, you will develop a set of behaviours, attitudes, and policies that help you work effectively in many settings. From an expert team of authors led by Rani H. Srivastava, this guide will enhance your care of Indigenous, LGBTQ2, Black and People of Colour, and immigrant and refugee populations. UNIQUE approach looks at populations the way health care workers encounter them, not by ethno-cultural/religious labels. Accessible writing style relays information in a balanced and concise manner for undergraduate and graduate students as well as health care professionals. Multidisciplinary perspective is provided by authors who represent a variety of health disciplines and cultural identities, who may be educators or practitioners, each presenting complex ideas in understandable ways and controversial ideas in a transparent way. Cultural Considerations in Care and Cultural Competence in Action boxes integrate theory into practice and invite critical self-reflection. Teaching and learning tools include learning objectives and key terms at the beginning of each chapter, plus end-of-chapter group activities, review questions, and more. NEW! New chapters on Indigenous health, sexual and gender diversity, immigrant and refugee health, and community health are added to this edition, and new topics include cultural safety, cultural humility, the impacts of racism, working with interpreters and the use of technology, palliative care, and more. NEW! UNIQUE! Cultural competence and safety perspectives throughout the text help you to be more responsive in delivering culturally safe care, and in reaching the goal of equity and culturally competent care. NEW! Discussion of cultural issues addresses power, privilege, intersectionality, equity, advocacy, and being an ally. NEW! Up-to-date content includes the latest statistics, guidelines, research, references, and resources. NEW! Evolve website enhances your understanding with review questions, unfolding case studies, and more.

This book serves as an introduction to a framework designed to develop cultural competence (a set of behaviours, attitudes and policies that allow professionals to work effectively in cross-cultural situations). The content, reading level, and pedagogy focuses on learning and acquiring the necessary skills to identify and deal with a diversity of cultures encountered in any health care setting. Appendices present information about particular groups, rather than by ethnicity or religion which can be very limiting. Our appendices present information by "populations" as they are clinically encountered (e.g. beginning of life / end of life etc.) Unique approach: looks at populations the way health care workers encounter them, not by ethno-cultural/religious labels Multidisciplinary approach to writing reflects a variety of perspectives and direct front-line experience Discussion is broad and inclusive, integrating different perspectives, but also makes visible the different paradigms used to approach the topic Case studies and questions encourage critical thinking and dialogue