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Top Gear: The Perfect Road Trip (DVD): Jeremy Clarkson, Richard Hammond Top Gear: The Perfect Road Trip (DVD)
Jeremy Clarkson, Richard Hammond 1
R124 Discovery Miles 1 240 Ships in 10 - 25 working days

Jeremy Clarkson and Richard Hammond go on a seven-day road trip from Venice, Italy, to Pau, France, in this special episode from the BBC motoring series. Along the way the pair visit the Autodromo Nazionale Monza race track and take to the road in Monaco. The show features a range of cars including a Ford Model T, a Ferrari F12 Berlinetta, a Porsche Cayman S and an Aston Martin Vanquish.

Friction/Reward - Be Your Customer's First Choice (Paperback): Richard Hammond Friction/Reward - Be Your Customer's First Choice (Paperback)
Richard Hammond 1
R484 R425 Discovery Miles 4 250 Save R59 (12%) Ships in 10 - 15 working days

This business book is great for leaders, middle managers and entrepreneurs interested in the following categories:

  • Small Business
  • Entrepreneurship
  • Marketing
  • Strategy
  • Branding
  • Customer Experience

Make it easy for customers to choose you; whatever your business, product or service.

With customers now subconsciously weighing up their massively expanded options in terms of purchase friction (how easy it is to spend) and shopping reward (the extras inherent to the buying experience); your job is to make it easy for them to choose you

When is high friction bad? Friction includes frustrations like putting a coin in a supermarket trolley lock, too many clicks, and hidden frictions from awkward presentation, process and offer. Reward includes quality of business support, amazing retail environments, even emotional issues such as trust and belonging.

When is high friction good? What value do different customers place on friction and reward across different buying scenarios? How can I benchmark against competitors? And, where are the big opportunities and where should we focus effort and resource? How do I market improved experiences to win customers?

Friction Reward teaches you how to understand, measure and improve every single possible customer interaction by applying techniques outlined in the book to your customer experiences and organisations.

Readers will:

  • Create easier, faster and improved customer experiences by reducing friction and increasing reward.
  • Discover how reducing friction attracts new customers, increases spend from existing ones and gives you a competitive advantage.
  • Understand how the world's leading retailers, B2B sellers and public service providers are winning using these insights.
  • Learn how to apply practical tools and technologies to their own customer and user scenarios both online and in the physical world.
Materials Engineering (Hardcover): Richard Hammond Materials Engineering (Hardcover)
Richard Hammond
R3,284 R2,971 Discovery Miles 29 710 Save R313 (10%) Ships in 18 - 22 working days
As You Do - Adventures With Evel, Oliver, and The Vice-President Of Botswana (Paperback): Richard Hammond As You Do - Adventures With Evel, Oliver, and The Vice-President Of Botswana (Paperback)
Richard Hammond 1
R376 R343 Discovery Miles 3 430 Save R33 (9%) Ships in 9 - 17 working days

Moving quickly on from the devastating crash that nearly killed him, Richard ranges widely over his life and times--a visit to Glastonbury with James May reminds of him of his early years of playing in a band and how and why he never quite made it as a rock star; the stunts and other perils that come his way like the "Top Gear "North Pole race (why is it Richard who is out in the howling elements in a dog sled while the others are in the heated cab of an all-terrain vehicle?); Africa where he falls in love with and repatriates a stray car; and the U.S. (once to be chased by rednecks in middle America, the other in pursuit of his hero Evel Knievel); his passion for cars, what he owns and why, and although he loves his wife why it is a toss-up whether he says hello to the wife or the cars first. Balancing home and family with a crazy, peripatetic working life (or not, sometimes), the Hamster is well and truly back on the wheel.

Or Is That Just Me? (Paperback): Richard Hammond Or Is That Just Me? (Paperback)
Richard Hammond 1
R319 R291 Discovery Miles 2 910 Save R28 (9%) Ships in 9 - 17 working days

More antics from the much-loved TOP GEAR presenter, and the No.1 bestselling author of ON THE EDGE. "There is, I discovered, a technique to performing a low-rent, comedy motorcycle jump with a bad hip joint following a low-speed fall off a horse on to your wife's Land Rover keys..." More of the wry, honest and often hilarious chronicles of Richard Hammond - TV presenter, adventurer and general drawer of the Short Straw. Continuing where AS YOU DO left off, OR IS THAT JUST ME? focuses on just a few of the many hair-raising stunts, expeditions and encounters experienced by Richard Hammond over the last eventful year.

On The Edge - My Story (Paperback): Richard Hammond On The Edge - My Story (Paperback)
Richard Hammond 2
R376 R343 Discovery Miles 3 430 Save R33 (9%) Ships in 9 - 17 working days

Gripping account by Richard Hammond of life before and after his terrifying high-speed car crash. Richard Hammond is one of our most in-demand and best-loved television presenters. In September 2006, he suffered a serious brain injury following a high-speed car crash. ON THE EDGE is his compelling account of life before and after the accident and an honest description of his recovery, full of drama and incident. An adrenalin junkie long before his association with Top Gear, Richard tells the story of his life, from the small boy showing off with ridiculous stunts on his bicycle to the adolescent with a near-obsessive attraction to speed and the smell of petrol. After a series of jobs in local radio, he graduated to television and eventually to Top Gear. His insights into the personalities, the camaraderie and the stunts for which Top Gear has become famous, make compulsive reading. It was whilst filming for Top Gear that Richard was involved in a high speed crash, driving a jet-powered dragster. His wife Mindy tells the story of the anxious hours and days of watching and waiting until he finally emerged from his coma. In an extraordinarily powerful piece of writing, she and Richard then piece together the stages of his recovery as his shattered mind slowly reformed. The final chapter recounts his return home and his triumphant reappearance in front of the cameras.

Car Science - An Under-the-Hood, Behind-the-Dash Look at How Cars Work (Hardcover): Richard Hammond Car Science - An Under-the-Hood, Behind-the-Dash Look at How Cars Work (Hardcover)
Richard Hammond
R593 R562 Discovery Miles 5 620 Save R31 (5%) Ships in 18 - 22 working days

Physics comes alive when it's unveiled beneath the hood of the coolest, fastest science book around. Written in a no-nonsense style, this user-friendly science book features kids' favorite cars and contains experiments that readers can try at home. Full color.

Smart Retail - Winning ideas and strategies from the most successful retailers in the world (Paperback, 4th Edition): Richard... Smart Retail - Winning ideas and strategies from the most successful retailers in the world (Paperback, 4th Edition)
Richard Hammond
R495 R457 Discovery Miles 4 570 Save R38 (8%) Ships in 5 - 10 working days

Discover the secrets of some of the world’s biggest and leading shops and online retailers and get a competitive edge. Covering everything from creating the ultimate retail experience to understanding the customer and the importance of motivated shop floor workers, this is the book that will guide you, your managers, team-workers, and anybody working in or learning about retail to success and profits.

•Fully updated to reflect the fast-moving and ever-changing world of retail
•Includes five essential new chapters featuring the very latest thinking, new case studies and the most cutting edge tactical thinking and strategic planning.
•Examines and coaches on traditional retail models alongside the rise in multi-channel, multiplatform retail and the exponential rise in the use of technology.
•Practical, inspiring, comprehensive and authoritative, it’s easy to follow and quick to put into practice
•Delivers outcomes that retailers want: how to grow their sales, boost their profits, develop loyalty and deliver an exceptional, memorable and envied customer experience.
•A wide appeal including retail entrepreneurs, existing managers of all levels, shop-floor staff and anybody interested in what retail is, how it works and what it means in the 21st Century.

THE CLASSIC, HIGHLY REGARDED AND DEFINITIVE GUIDE TO RETAIL SUCCESS.

All About Physics (Paperback): Richard Hammond All About Physics (Paperback)
Richard Hammond
R327 R301 Discovery Miles 3 010 Save R26 (8%) Ships in 9 - 17 working days

Physics doesn't just happen in a lab - it happens in the kitchen, in your bath, in a car! This award-winning title by television presenter and writer Richard Hammond shows you how. From explanations of phenomena like electricity to details about composition of atoms and their charge, All About Physics is crammed with interesting facts and fascinating experiments. Join a thrilling high-energy journey through space, time, and beyond and find out about the forces that make our world what it is. Experience some "light" reading about waves and the electromagnetic spectrum, get stuck into friction, and feel the heat with temperature. You can also find out the answers to age-old scientific questions such why the sky is blue, and more obscure conundrums like why golf balls have dimples. With rich illustrations, concise and simple text, and a glossary of the most common terms, All About Physics takes you on a fun journey while you learn about the invisible, the unexplained, and the downright weird!

Various Artists - Homage to Paderewski (CD): Jonathan Plowright, Jozef Wieniawski, Bela Bartok, Arthur Benjamin, Theodore... Various Artists - Homage to Paderewski (CD)
Jonathan Plowright, Jozef Wieniawski, Bela Bartok, Arthur Benjamin, Theodore Chanler, …
R408 Discovery Miles 4 080 Ships in 10 - 17 working days
Top Gear - The Challenges - Volume 5 (DVD): Jeremy Clarkson, Richard Hammond, James May Top Gear - The Challenges - Volume 5 (DVD)
Jeremy Clarkson, Richard Hammond, James May 1
R362 R245 Discovery Miles 2 450 Save R117 (32%) Ships in 10 - 17 working days

Another collection of antics from Clarkson, Hammond and James as they put themselves and their vehicles to the test in the toughest conditions for the 'challenge' slot of the BBC motoring series.

Top Gear - The Challenges: Volumes 1-4 (DVD): Jeremy Clarkson, James May, Richard Hammond Top Gear - The Challenges: Volumes 1-4 (DVD)
Jeremy Clarkson, James May, Richard Hammond
R712 R516 Discovery Miles 5 160 Save R196 (28%) Ships in 10 - 17 working days

Four volumes of ingenious plans, foolhardy ventures and fuel-injected rivalry from the 'challenge' slot of the BBC motoring series presented by Jeremy Clarkson and Richard Hammond.

Top Gear - The Challenges: Volume 6 (DVD): Jeremy Clarkson, Richard Hammond, James May Top Gear - The Challenges: Volume 6 (DVD)
Jeremy Clarkson, Richard Hammond, James May 1
R362 R244 Discovery Miles 2 440 Save R118 (33%) Ships in 10 - 17 working days

Another collection of antics from Jeremy Clarkson, Richard Hammond and James May as they put themselves and their vehicles to the test for various challenges. This time around, they attempt to make their own train using old cars and caravans, clear the winter snow with combine harvesters, use surplus military hardware in a race against demolition professionals, and much more. Among the cars featured are the Jaguar XJ, the Eagle Speedster and the Range Rover Evoque.

Forbidden - A Cracker & Gilly Mystery (Paperback): Melinda Hammond, Richard Hammond, Denita Browning Forbidden - A Cracker & Gilly Mystery (Paperback)
Melinda Hammond, Richard Hammond, Denita Browning
R291 R270 Discovery Miles 2 700 Save R21 (7%) Ships in 18 - 22 working days
Dirt Busters - A Cracker & Gilly Mystery (Paperback): Melinda Hammond, Richard Hammond, Denita Browning Dirt Busters - A Cracker & Gilly Mystery (Paperback)
Melinda Hammond, Richard Hammond, Denita Browning
R299 R280 Discovery Miles 2 800 Save R19 (6%) Ships in 18 - 22 working days
Along The Way - A Collection of Essays (Paperback): Richard Hammond Along The Way - A Collection of Essays (Paperback)
Richard Hammond
R492 Discovery Miles 4 920 Ships in 18 - 22 working days
Top Gear - The Great African Adventure (DVD): Andy Wilman, James May, Jeremy Clarkson, Richard Hammond Top Gear - The Great African Adventure (DVD)
Andy Wilman, James May, Jeremy Clarkson, Richard Hammond 1
R166 Discovery Miles 1 660 Ships in 10 - 25 working days

Another expedition for Jeremy Clarkson, Richard Hammond and James May. This time around, our intrepid explorers take on the task of finding the source of the Nile in three barely roadworthy estate cars. After surmounting the worst that the local hotels and traffic jams can throw at them, the dynamic trio set off into the heat of the African sun, taking dense forests, the ferocious wildlife, and wheel-sucking mud in their stride - well, almost.

The Pentecostal Movement (Paperback): Richard Hammonds The Pentecostal Movement (Paperback)
Richard Hammonds
R336 Discovery Miles 3 360 Ships in 18 - 22 working days
Strangling the Axis - The Fight for Control of the Mediterranean during the Second World War (Hardcover): Richard Hammond Strangling the Axis - The Fight for Control of the Mediterranean during the Second World War (Hardcover)
Richard Hammond
R1,206 Discovery Miles 12 060 Ships in 18 - 22 working days

This is a major reassessment of the causes of Allied victory in the Second World War in the Mediterranean region. Drawing on a unique range of multinational source material, Richard Hammond demonstrates how the Allies' ability to gain control of the key routes across the sea and sink large quantities of enemy shipping denied the Axis forces in North Africa crucial supplies and proved vital to securing ultimate victory there. Furthermore, the sheer scale of attrition to Axis shipping outstripped their industrial capacity to compensate, leading to the collapse of the Axis position across key territories maintained by seaborne supply, such as Sardinia, Corsica and the Aegean islands. As such, Hammond demonstrates how the anti-shipping campaign in the Mediterranean was the fulcrum about which strategy in the theatre pivoted, and the vital enabling factor ultimately leading to Allied victory in the region.

The Peoples' War? - The Second World War in Sociopolitical Perspective (Paperback): Alexander Wilson, Richard Hammond,... The Peoples' War? - The Second World War in Sociopolitical Perspective (Paperback)
Alexander Wilson, Richard Hammond, Jonathan Fennell
R874 Discovery Miles 8 740 Ships in 9 - 17 working days

Some 60 million people died during the Second World War; millions more were displaced in Europe, Africa, and Asia. The war resulted in the creation of new states, the acceleration of imperial decline, and a shift in the distribution of global power. Despite its unprecedented impact, a comprehensive account of the complex international experiences of this war remains elusive. The Peoples' War? offers fresh approaches to the challenge of writing a new history of the Second World War. Exploring aspects of the war that have been marginalized in military and political studies, the volume foregrounds less familiar narratives, subjects, and places. Chapters recover the wartime experiences of individuals - including women, children, members of minority ethnic groups, and colonial subjects - whose stories do not fit easily into conventional national war narratives. The contributors show how terms used to delineate the conflict such as home front and battle front, occupier and occupied, captor and prisoner, and friend and foe became increasingly blurred as the war wore on. Above all, the volume encourages reflection on whether this conflict really was a "Peoples' War." Challenging the homogenizing narratives of the war as a nationally unifying experience, The Peoples' War? seeks to enrich our understanding of the Second World War as a global event.

Richard Hammond's Mysteries of the World: Ancient Treasures (Paperback): Richard Hammond Richard Hammond's Mysteries of the World: Ancient Treasures (Paperback)
Richard Hammond 1
R278 R250 Discovery Miles 2 500 Save R28 (10%) Ships in 9 - 17 working days

Richard Hammond - TV presenter and self-confessed mystery addict - is on a quest to uncover the truth behind the rumours and whispers around some of the world's strangest ancient mysteries. Don't miss this instalment in the incredible series by Britain's best-loved TV personality. Explore the world's greatest mysteries - all from the comfort of your armchair!

On the Road - Growing up in Eight Journeys - My Early Years (Paperback): Richard Hammond On the Road - Growing up in Eight Journeys - My Early Years (Paperback)
Richard Hammond 1
R679 Discovery Miles 6 790 Ships in 18 - 22 working days

ON THE ROAD: GROWING UP IN EIGHT JOURNEYS - MY EARLY YEARS is a new form of autobiography, in which TOP GEAR presenter Richard Hammond tells the story of his early life through a series of significant driving episodes. He's a child in the back seat of Dad's car on the way to the seaside in Weston-Super-Mare. He's on his first bike, a red one, in Solihull, then on his first motorcycle, a Honda MTX50. He's at the wheel of his first car (and in the back with his first girlfriend). He is driving a furniture delivery van as part of his first job in and around Ripon. Now he is showing off with a friend, risking everything. ON THE ROAD is an emotional road map in which each chapter has its own registration number, and its own distinctive interior. Most importantly, each chapter sets off and arrives. ON THE ROAD surges on to its destination, reversing or moving quickly through the gears, reliving the central episodes and conflicts of Richard's life. Every chapter is a stage in a longer journey. Although there are precious few road-rage monologues against four-wheel drivers and men in vests in white vans, Richard Hammond's readers will quickly recognise the funny self-deprecating and balanced ease that has made him one of Britain's best-loved writers and television presenters.

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