An invaluable resource for wealth managers advising individuals, couples, and families, this book explains why human emotions drive all investor behavior and makes a powerful case for why advisors need to be aware of such emotions in advising clients-especially in high-stakes situations. Despite the fact that wealth advisors may employ algorithms, fancy financial models, economic theory, and predictive reasoning to forecast future investment returns, according to seasoned wealth management advisor Chris White, people-in other words, clients-basically decide how much risk to take with their money based on emotional factors such as the love they received as children, early life experiences of loss and "imperfect love," psychic wounds, and family traumas. A must-read for anyone in the wealth management profession, including wealth advisors, financial consultants, certified financial analysts, and retirement advisors, this groundbreaking book offers a radically new and well-articulated framework for managing relationships with clients as well as the essential tools to advise, mentor, and guide clients in making financial management decisions. Readers will understand how to recognize the emotional and psychological factors behind investor behavior and apply this insight to be a better wealth advisor. The author explains why early childhood experiences of love, joy, and loss and sometimes very subtle family dynamics play a key role in adult investor behavior; why being sensitive to an individual's unique psychological "systems" is key to being able to accurately assess his or her tolerance and acceptance of risk-taking as part of the wealth management process; what can cause a client's personality to change, especially in high-stress or high-stakes situations; and how to employ sophisticated client relationship management practices such as curiosity, appreciative inquiry, and powerful questioning to understand clients' needs at a deep psychological level. Outlines a powerful and insightful client management approach that wealth advisors and financial consultants can use to build stronger, more enduring relationships with all types of clients Highlights effective strategies that advisors can use to advise their clients, especially in high-stakes situations of market volatility or economic uncertainty Enables financial advisors to understand the subtle emotional factors and hidden human psychology that drive all investing and wealth management discussions and decision making Provides insights distilled from more than 20 years of experience in wealth management

Business Climate Shifts: Profiles of Change Makers contains a wealth of CEO wisdom about how companies today can successfully manage change in response to rapidly changing business conditions. Includes a compelling overview of the factors and forces driving rapid and often "discontinuous" change in business today - e.g. globalization, the disruptive influence of new technologies, growing electronic connectivity among far flung financial markets, and the rise of e-business among others -- and assesses the short and long-term significance of these trends for the long-term viability of companies in all industries. Among the "change makers" profiled in this book: Lord Colin Marshall, Chairman of British Airways; Robert Bauman, former CEO of SmithKline Beecham; Bill Henderson, U.S. Postmaster General; Jane Garvey, Administrator of the Federal Aviation Administration; Fred Poses, President of AlliedSignal; Sir Richard Evans, Chairman of British Aerospace; and Errol Marshall, CEO of Shell South Africa, among others.

Features interviews with some of the most significant transformational leaders of our time
Foreword written by Warren Bennis
Contains in-depth analyses of what's required to ensure successful and sustainable transformation

This study supports the argument that the majority of hip-hop music, within the context of what is defined as popular music, reinforces stereotypes and the ideological concept of "white supremacist capitalist patriarchy" referred to by bell hooks (1981). By interpreting the rhetoric of lyrics through a lens shaped by black feminist and critical theories, this analysis focuses upon a site, Billboard's Hot 100 Singles, where popular music produced and performed by recording artists of different races and represented by various genres can be analyzed and compared. It becomes glaringly apparent through the use of rhetorical criticism that no other popular music genre is comparatively similar in its oppressive representation of any other group of people than hip-hop music is to Black people, especially women. Overwhelmingly, declining morals and values of society are represented by popular black musical expression. As a communication study, this analysis has far-reaching implications for the various ways that the rhetoric of music helps define and shape beliefs, values and attitudes about a particular group or race of people. The target audience includes media scholars, urban educators interested in teaching self-respect and dignity among youth, and a wide range of other professionals and lay people concerned about the current direction of popular music and its impact upon children.