Critical incidents all too often explode onto the social conscious and challenge our sense of security. This comprehensive handbook brings together a range of experts who provide a foundation for the field of critical incident analysis by examining specific incidents9/11, the Virginia Tech massacre, the H1N1 pandemic, the BP oil spill, and more--through various methodological and disciplinary lenses.

While there are many ways to collect information, many students have trouble understanding how to employ various research methods effectively. Since everyone learns and processes information differently, instructing students on successfully using these methods continues to be a challenge. Teaching Research Methods in Public Administration combines empirical research and best practices on various research methods being employed by administrators. Emphasizing theoretical concepts, this publication is an essential reference source for academics, public administration practitioners, and students interested in how information is gathered, processed, and utilized.