Human reliability is an issue that is increasingly discussed in the process and manufacturing industries to check factors that influence operator performance and trigger errors. Human Factor and Reliability Analysis to Prevent Losses in Industrial Processes: An Operational Culture Perspective provides a multidisciplinary analysis of work concepts and environments to reduce human error and prevent material, energy, image, and time losses. The book presents a methodology for the quantification and investigation of human reliability, and verification of the influence of human factors in the generation of process losses, consisting of the following steps: contextualization, data collection, and results; performing task and loss observation; socio-technical variable analyses; and data processing. Investigating human reliability, concepts, and models in situations of human error in practice, the book identifies where low reliability occurs and then visualizes where and how to perform an intervention. This guide is an excellent resource for professionals in chemical, petrochemical, oil, and nuclear industries for managing and analyzing safety and loss risks and for students in chemical and process engineering.

This book discusses library services to Hispanic/Latino teens, highlighting best practices, examining relevant and responsive services and programs, and reframing existing approaches to serving this segment of the population. Latino teens within Generation Y or Generation Z are bilingual and bicultural. As such, these teenagers have varied characteristics that present unique conditions and challenges for librarians. Serving Latino Teens not only explains why providing targeted services to Latino teens is so critical, but it also shows librarians and teen providers exactly how to best reach this demographic. Author Salvador Avila, a noted expert and popular lecturer on providing library services to Latino and Spanish speaking-communities, offers ideas and strategies that can be easily duplicated. Grounded in empirical evidence, this book presents what research has indicated is important to teens, Latinos in particular; demonstrates how to incorporate relevant literature into your services; and describes the cultural, social, economic, psychological, technological, and sexual characteristics of this emerging population. This title will be immensely helpful to public and school librarians as well as social services providers who work with Latino teens and soon-to-be teens ages 11 through 18.

This introduction will help plan for attracting this rapidly growing Spanish-speaking population into the library and library services, a major challenge to librarians in small public libraries who have no Spanish-speaking staff.

Providing services to Spanish speakers is both an honor and a challenge. Before public institutions venture into reaching out to the Spanish-speaking community, they need to become familiar with their cultural competency so that their decisions and initiatives are not at risk.