This invaluable guide for nurses improves the skills and knowledge required to consult effectively with patients. It is highly practical, easy to read and comprehend, and is designed for use in daily practice, and as an aid for professional development. The 'Consultation Assessment and Improvement Instrument for Nurses' (CAIIN) concept is introduced, and sample forms, suggested strategies and tables containing key information are also provided. The recent substantial changes that have taken place in health service structures, staffing arrangements and nursing practice have led to more nurses working in first contact roles and within nurse-led services. Nurses at all levels in primary and secondary care, including those in pre-registration training will find this guide vital, as will nurses considering taking on autonomous roles such as independent prescribing. It is also highly suitable for nurse lecturers, nurse managers, learning and health service managers, and undergraduate and postgraduate nursing students.

The involvement of children and young people in consultations about aspects of their health or illness is often limited, with their role in diagnosis and decision-making on treatment options secondary to that of parents or carers. However, research shows that most children and young people want greater involvement, that this can both improve their understanding of their illness and positively influence healthcare outcomes. Policy recommendations increasingly require health professionals to involve children and young people in healthcare, but there is little available guidance on building the knowledge and skills needed to do so effectively. This book meets that need, including an overview of the particular issues involved and providing structured guidance for different types of consultations, including children with learning difficulties, disabled children and children as carers. Edited by eminent researchers, and with highly experienced contributors, this book is an invaluable resource for GPs and GP registrars, paediatric and emergency consultants and specialist registrars, nurses, paramedics, healthcare educators and trainees, and all those who work with children and young people in health-related contexts.