Most environmental analyses focus on changing existing processes to use less energy and produce fewer emissions. This report uses energy service analysis (ESA) to examine possibilities for instead changing how a service is delivered. The ESA framework is used to analyze how changes in the provision of two services--news delivery and personal mobility--might reduce greenhouse-gas emissions and suggests other areas in which ESA could be applied.

This report addresses the conceptual basis, design, and implementation of the National Environmental Performance Track program. The voluntary program sought to encourage facilities to improve their environmental performance and provide a more collaborative relationship between facilities and regulators. While the program had mixed success, EPA should continue to seek out new approaches to complement and enhance traditional regulatory approaches.