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This book addresses the rising concept of 21st century societal
marketing which entails that marketers should fulfill the needs of
their target group in ways that enhance the well-being of a society
as a whole. In the past, social responsibility and corporate ethics
may not have been the key elements of corporate and business
strategy. However, in the last decade the picture has changed
dramatically. Consumers are more concerned about ethical issues and
the effects of business activities on the environment and the
society. The impact and importance of ethical consumerism is
escalating. The consumers are more attentive and expect companies
promote their ethical credentials in order to make them more
accountable of their actions. This book also reveals how companies
should realize that corporate social responsibility (CSR) is not an
illustration of corporate altruism but a source of opportunity, and
competitive advantage. Finding and following social initiatives as
a part of the key business model is proved to be one of the
competitive strengths in many instances. This book covers different
issues related to ethics, social responsibility and sustainability
in marketing and presents different cases and applications from
different countries. Together with the best practices, each case
and research is expected to shed light on how to improve the role
of marketing in helping to the development and well-being of the
society.
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