Minority Voices in Higher Education: Toward a Global Majority provides aspiring and practicing faculty members with a timely and complete exploration of the issues they are likely to face during their career. Through a collection of contributed chapters written by faculty members from a variety of institutions, the text addresses issues of mentorship, microaggressions, gender, race, sexual minority, disability, and other matters that are often unaddressed by the majority within the academy. The text examines topics that assist readers in higher education career planning, including professional development, the growth of distance learning models, the role of educators within a global society, and considerations surrounding tenure. Readers explore the historical and ongoing impact of the civil rights movement, best practices for securing a job, balancing personal and professional life at the academy, and navigating professional negotiations. Dedicated chapters discuss special education and intersectionality, the challenges and opportunities for people of color in higher education, the experiences of international faculty in U.S. higher education, and more. Minority Voices in Higher Education is an ideal resource for students interested in pursuing a career in academia, as well as faculty members interested in continuing to learn and grow within their chosen profession.

A practical guide to listening well in restorative justice programs and any relationship. The Little Book of Listening is an introduction to and practical guide for listening as an emergent strategy for creating a transformed world. It presents radical listening as an essential macro-skill, one that is essential in forming “right relationships� with ourselves and others that are the necessary prerequisite to all lasting forms of social change. This is a collaborative book, constructed from the contributions of twenty-six listeners from a wide variety of backgrounds who have shared their strategies, experiences, inspiration, and hopes for a transformed world through listening justly and equitably. One of the primary goals of the book is to offer practical tools for readers to develop the skills to listen to themselves and others more effectively, drawing attention to the barriers and filters that so often distract us from listening. Another goal is to inspire readers through the personal stories of how just listening has impacted the authors and invite readers to adopt these approaches themselves. Finally, we aim for this text to be a resource for practitioners in the fields of justicebuilding and peacebuilding. Conversations are how humans explore new ideas and reach new understandings: paradigms shift and the world is changed by our communication with each other.i Whatever processes are used, it is imperative that facilitators and participants listen deeply, humbly, and attentively, without ego or agenda, to themselves and to one another. 

Advanced Medical Billing and Coding: A Reimbursement Approach offers an innovative look at the complete billing, coding and medical claims reimbursement process. Its unique dual perspective considers the roles of the medical billing and coding professional and the health claims examiner. An extensive revision, this edition includes the new ICD-10 code set, the most current billing forms, and coverage of the most recent healthcare legislations. Four new chapters focus on processing medical claims for Non-Medicare, Medicare and Workers' Compensation. With its balanced perspective, students learn the perspectives of both the medical office and insurance company which prepares them for the complete billing, coding, and reimbursement cycle.

For the first time ever, clear, comprehensive information about the major e-learning standards has been brought together in a single resource. No more confusing patchworks of information gleaned from scattered Web sites and periodicals. No more frustrating searches through hundreds of pages of technical specifications to find the twenty pages that apply to you. No more sorting through the alphabet soup of acronyms trying to discern which of them you need. Written by the developers of the first Learning Management System (LMS) to be AICC-certified for Web-based interoperability, e-Learning Standards: A Guide to Purchasing, Developing, and Deploying Standards-Conformant e-Learning thoroughly covers this complex topic.

The authors focus on those standards that are being successfully implemented such as the AICC and SCORM specifications for interoperable data tracking, searchable meta-data, and interchangeable course structures and the QTI specification for interoperable tests and test questions. They clearly explain the purpose of each standard and its application to the various components of e-learning such as learning management systems and learning content management systems, assessment systems, and courseware. The book provides practical advice on choosing and purchasing standards-based e-learning components and gives guidance on developing interoperable, interchangeable courseware that will work in any standards-based e-learning environment.

Learning technology standards are still very new to the Web-based training world, leaving room for many potential pitfalls. There are distinct sets of standards available for Internet-delivered learning that enable all components of an e-learning system to communicate with each other. However, choosing which set of standards would best suit the system's needs, then understanding and following those specifications, can be a daunting task. e-Learning Standards: A Guide to Purchasing, Developing, and Deploying Standards-Conformant e-Learning provides a road map for anyone involved in the development of components for e-learning environments and a guide buyers can use to make well-informed decisions about their e-learning purchases.