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Authors Joann Keyton and Stephenson J. Beck present a communicative
framework-one that emphasizes the creation and management of
messages as well as the reception and perception of meaning- for
the investigation of groups and teams. The book also elaborates on
the strategic and contextual nature of group interaction. The book
is structured around five key elements of groups, all pieces of a
puzzle, that can be used to evaluate group effectiveness. These
are: group size, interdependence of members, group identity, group
goals, and group structure. Throughout the book, and in pedagogical
features, skills are grounded in a solid research base (and further
highlighted in Skill Builder and Theory Standout boxes). Examples
are extensive and true-to-life, with many utilizing transcripts of
group dialogues so students can see the communication process
unfold (Message and Meaning boxes). A wide range of group types is
presented, from family and social groups, to work teams and task
groups, to discussion and decision-making groups. Whether students'
experiences are with groups that are formal or informal, personal
or professional, task oriented or relationally oriented, they need
communication skills to build and maintain relationships that
support effective problem solving and decision making. Building on
the strengths of previous editions, robust enhancements to this
edition include new chapter opening stories; examples of a wider
variety of group types from in-person to hybrid to virtual; the
inclusion of new trends and research; and updated instructor and
Active Learning resources.
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