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This book provides practical tools to converse effectively and
efficiently in five common workplace situations: 1) One-on-one
conversations; 2) Meetings; 3) Digital conferences; 4)
Presentations; 5) Socials. Beyond the first read, the example-rich
chapters provide quick reference on a continuing basis. First, the
book introduces a framework or GAME plan (G: Goal; A: Audience; M:
Message; E: Expected Outcomes) that is used to unpack each of the
five situations. Specific tools are introduced and applied for
structuring messages, depending on the goal, audience, and expected
outcomes. Rich examples are used to illustrate how to apply the
tools and explicitly phrase messages for effective and efficient
conversations. A case study is introduced in the beginning and
builds throughout the book to personify and depict how the tools
are practiced. The authors combine their diverse business and
communication experiences to bring you a book that is essential to
your career success.
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