Combining practical experience with academic analysis this book explores the social and organizational dynamics of performance indicators. It moves beyond the technicalities of measurement and indicators and looks at how performance information is changing the public sector.

This book explores the social dynamics of the interaction between inspectors and their inspectees in the public sector. Government inspectors have a crucial role in enforcing rules and standards. The role of inspectors has changed. Their task is no longer to merely inspect and enforce, but also to educate, to negotiate, and to make compromises. Their decisions come about as a result of an interaction with inspectees: Do I punish or do I let go? Do I negotiate or do I issue a fine? Do I believe what this inspectee is telling me? Using insights from public administration, regulation and sociology, this book looks at the daily work of a diverse group of inspectors such as tax inspectors, veterinary inspectors, school inspectors, environmental inspectors or health inspectors.

Theory and Practice of Public Sector Reform offers readers differing theoretical perspectives to help examine the process of public sector reform, combined with an overview of major trends in the core areas of the functioning of the public sector. The book consists of three parts, the first addresses a number of conceptual and theoretical perspectives on public sector reform. It shows how different ways of looking at reform reveal very different things. The second part addresses major changes in specific areas of public sectors - 'objects of reform.' Part three focuses on the study of public sector reform. Aimed at academics, researchers and advanced students; this edited collection brings together many of the most eminent academics in the area of Public Policy and Management seeking to link to theory in part one and insights into specific thematic areas in part two, offering readers a display of theoretical perspectives to look at public sector reform.

Combining practical experience with academic analysis, this book explores the social and organizational dynamics of performance indicators. It moves beyond the technicalities of measurement and indicators and looks at how performance information is changing the public sector.

Theory and Practice of Public Sector Reform offers readers differing theoretical perspectives to help examine the process of public sector reform, combined with an overview of major trends in the core areas of the functioning of the public sector. The book consists of three parts, the first addresses a number of conceptual and theoretical perspectives on public sector reform. It shows how different ways of looking at reform reveal very different things. The second part addresses major changes in specific areas of public sectors – 'objects of reform.’ Part three focuses on the study of public sector reform.

Aimed at academics, researchers and advanced students; this edited collection brings together many of the most eminent academics in the area of Public Policy and Management seeking to link to theory in part one and insights into specific thematic areas in part two, offering readers a display of theoretical perspectives to look at public sector reform.

Table of Contents

1. Introduction: Theory and Practice of Public Sector Reform

Steven Van de Walle and Sandra Groeneveld

Part 1: Perspectives on Public Sector Reform

2. An Institutional Perspective

Johan P. Olsen

3. A Transformative Perspective

Tom Christensen and Per Lægreid

4. A Principal-Agent Perspective

Sandra Van Thiel

5. An Innovation Perspective

Victor Bekkers and Lars Tummers

6. A Change Management Perspective

Joris van der Voet, Ben S. Kuipers and Sandra Groeneveld

7. A Cultural Theory Perspective

Christopher Hood

8. An Interpretive Perspective

R.A.W. Rhodes

Part 2: Objects of Reform

9. Reforming Organizational Structures

Steven Van de Walle

10. Bureaucrats and Politicians: Reform Begets Reform

B. Guy Peters

11. The Shift toward Network Governance: Drivers, Characteristics and Manifestations

Erik-Hans Klijn and Joop Koppenjan

12. Management of Human Resources: Trends and Variation

Sandra Groeneveld and Bram Steijn

13. Public Management Reform and Public Professionalism

Mirko Noordegraaf

14. Recent Shifts in Public Financial Management

Tiina Randma and Geert Bouckaert

Part 3: Studying and Practicing Reform

15. Public Sector Reform amidst Societal and Administrative Shifts

Kim Putters

16. Two Varieties of Administrative Reform: US vs. Europe

Richard Stillman

17. Becoming a Student of Reform

Frans-Bauke van der Meer, Christoph Reichard and Arthur Ringeling/