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New technology in vehicles is transforming the way people move
around as well as what they do in their vehicles. How does one
communicate with an in-car speech system and how does this vary by
language or cultural community? This book explores this process by
focusing on the communication practices that people engage in when
using their in-car systems and when talking about their vehicles
with co-passengers. Chapters present a robust theory and
methodology for studying communication in cars, how tasks are begun
and ended, how people switch between tasks, how non-task talk
appears, what ways and styles of communication drivers prefer, and
how they expect the system voice to respond, among other things.
Particular attention is given to cultural preferences as they are
evident in this communication; these preferences are found to
ground various trajectories in the use and meaning of in-car
communication practices. The book explores these matters with a
focus on the United States and Mainland China. Implications are
drawn for the design and utilization of in-car communication
systems.
Communicating User Experience: Applying Local Strategies Research
to Digital Media Design examines how Local Strategies Research
(LSR) helps investigate user experiences with digital media. This
edited collection uses case studies to examine the way we
communicate in the digital age whether between individuals and
digital interfaces (such those installed in cars), dyads via mobile
phones and online interfaces, or members of a group through a video
conference. Milburn and her contributors consider the cultural
norms that both inform and are used during interaction to provide a
useful methodology that shifts design (particularly HCI) research
from a focus on emotional, subjective user experiences to the
everyday practices involved in interacting with one another in and
through digital devices and interfaces. Communicating User
Experience will be a valuable resource for designers and scholars
of communication and new media.
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