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This book introduces the concepts contributing to healthcare
organizational excellence and is designed to
aid organizations seeking to embed a culture of excellence
through a variety of established programs. The book
focuses on identifying organizational excellence as derived
from the literature, high reliability organizations (HROs),
and nationally recognized programs, including the ANCC Magnet
Recognition Program®, ANCC Pathway to Excellence® Program,
and Accreditation programs. The authors explore concepts that are
relevant to achieving organizational excellence and provide
tools to help analyze gaps and determine steps forward in the
pursuit of organizational excellence.
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