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Over the past decade or so, we have seen a multitude of improvement
programmes and projects to improve the safety of patient care in
healthcare. However, the full potential of these efforts and
especially those that seek to address an entire system has not yet
been reached. The current pandemic has made this more evident than
ever. We have tended to focus on problems in isolation, one harm at
a time, and our efforts have been simplistic and myopic. If we are
to save more lives and significantly reduce patient harm, we need
to adopt a holistic, systematic approach that extends across
cultural, technological, and procedural boundaries. Patient Safety
Now is about the fact that it is time to care for everyone impacted
by patient safety, how we need to take the time to care for
everyone in a meaningful way and how hospitals need to enable staff
time to care safely. This book builds on the author's two previous
books on patient safety. Rethinking Patient Safety talked about
ways in which we need to rethink patient safety in healthcare and
describes what we've learned over the last two decades.
Implementing Patient Safety talked about what we can do differently
and how we can use those lessons learned to improve the way we
implement patient safety initiatives and encourage a culture of
safety across a healthcare system. Patient Safety Now unites the
concepts, theories and ideas of the previous two books with updated
material and examples, including what has been learned by patient
safety specialists during a pandemic. Patient Safety Now provides
the reader with a unique view of patient safety that looks beyond
the traditional negative and retrospective approach to one that is
proactive and recognizes the impact of conditions, behaviours and
cultures that exist in healthcare on everyone. It is written not
only for healthcare professionals and patient safety personnel, but
for patients and their families who all want the same thing. Too
often when things go wrong, relationships quickly become
adversarial when in fact this can be avoided by recognizing that,
rather than being in separate camps, there are shared needs and
goals in relations to patient safety.
The vast majority of healthcare is provided safely and effectively.
However, just like any high-risk industry, things can and do go
wrong. There is a world of advice about how to keep people safe but
this delivers little in terms of changed practice. Written by a
leading expert in the field with over two decades of experience,
Rethinking Patient Safety provides readers with a critical
reflection upon what it might take to narrow the implementation gap
between the evidence base about patient safety and actual practice.
This book provides important examples for the many professionals
who work in patient safety but are struggling to narrow the gap and
make a difference in their current situation. It provides insights
on practical actions that can be immediately implemented to improve
the safety of patient care in healthcare and provides readers with
a different way of thinking in terms of changing behavior and
practices as well as processes and systems. Suzette Woodward shares
lessons from the science of implementation, campaigning and social
movement methods and offers the reader the story of a discovery.
Her team has explored an approach which could profoundly affect the
safety culture in healthcare; a methodology to help people talk to
each other and their patients and to listen through facilitated
safety conversations. This is their story.
Over the last two decades across the globe we have seen a multitude
of programs, projects and books to help improve the safety of
patient care in healthcare. However, the full potential of these
has not yet been reached. Most of the current approaches are top
down, programmatic and target driven. These look at problems in
isolation one harm at a time with simplistic solutions that fail to
support a holistic, systematic approach. They are focused on
collecting incident data and learning from failure using tools that
are not fit for purpose in a complex nonlinear system. Very rarely
do the solutions help build the conditions, cultures and behaviours
that support a safer system and help the people involved work
safely. Healthcare is stuck in a relentlessly negative approach to
safety. Those working in patient safety and healthcare are
struggling, and books on patient safety to date instruct the reader
to continue doing the same things we have been doing for the last
20 years. This book uniquely combines the latest thinking in
safety, including creating a balanced approach to learning from
what works as a way to understand why it fails, together with the
evidence on building a just culture, positive workplaces and
working relationships that we now know are so important for safety.
It helps people understand how to address issues despite their
complexities and improve safety with practical ways to truly
understand what day to day healthcare work is actually like, rather
than what people imagine it is like. This book builds on the
author's first book Rethinking Patient Safety which exposed what we
need to do differently to truly transform our approach to patient
safety. It updates the reader further on the concepts explored in
the first book but also vitally helps readers understand the 'how'.
Implementing Patient Safety goes beyond the rhetoric and provides
the reader with ideas and examples for how the latest thinking can
actually be achieved. It is based on the author's personal
experience of leading a national culture change campaign in the
National Health Service for five years. The lessons arise from
helping hundreds of organisations and people rethink and implement
a whole new way of thinking about improving patient safety in
healthcare.
The vast majority of healthcare is provided safely and effectively.
However, just like any high-risk industry, things can and do go
wrong. There is a world of advice about how to keep people safe but
this delivers little in terms of changed practice. Written by a
leading expert in the field with over two decades of experience,
Rethinking Patient Safety provides readers with a critical
reflection upon what it might take to narrow the implementation gap
between the evidence base about patient safety and actual practice.
This book provides important examples for the many professionals
who work in patient safety but are struggling to narrow the gap and
make a difference in their current situation. It provides insights
on practical actions that can be immediately implemented to improve
the safety of patient care in healthcare and provides readers with
a different way of thinking in terms of changing behavior and
practices as well as processes and systems. Suzette Woodward shares
lessons from the science of implementation, campaigning and social
movement methods and offers the reader the story of a discovery.
Her team has explored an approach which could profoundly affect the
safety culture in healthcare; a methodology to help people talk to
each other and their patients and to listen through facilitated
safety conversations. This is their story.
Over the last two decades across the globe we have seen a multitude
of programs, projects and books to help improve the safety of
patient care in healthcare. However, the full potential of these
has not yet been reached. Most of the current approaches are top
down, programmatic and target driven. These look at problems in
isolation one harm at a time with simplistic solutions that fail to
support a holistic, systematic approach. They are focused on
collecting incident data and learning from failure using tools that
are not fit for purpose in a complex nonlinear system. Very rarely
do the solutions help build the conditions, cultures and behaviours
that support a safer system and help the people involved work
safely. Healthcare is stuck in a relentlessly negative approach to
safety. Those working in patient safety and healthcare are
struggling, and books on patient safety to date instruct the reader
to continue doing the same things we have been doing for the last
20 years. This book uniquely combines the latest thinking in
safety, including creating a balanced approach to learning from
what works as a way to understand why it fails, together with the
evidence on building a just culture, positive workplaces and
working relationships that we now know are so important for safety.
It helps people understand how to address issues despite their
complexities and improve safety with practical ways to truly
understand what day to day healthcare work is actually like, rather
than what people imagine it is like. This book builds on the
author's first book Rethinking Patient Safety which exposed what we
need to do differently to truly transform our approach to patient
safety. It updates the reader further on the concepts explored in
the first book but also vitally helps readers understand the 'how'.
Implementing Patient Safety goes beyond the rhetoric and provides
the reader with ideas and examples for how the latest thinking can
actually be achieved. It is based on the author's personal
experience of leading a national culture change campaign in the
National Health Service for five years. The lessons arise from
helping hundreds of organisations and people rethink and implement
a whole new way of thinking about improving patient safety in
healthcare.
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