Communicating @ work unpacks the various and complex communication challenges in today's multicultural and technological working environment. It is written in a conversational, accessible style, and covers not only a range of communication situations and formats but also uses a holistic, practice-based approach to illustrate the application of effective communication principles in the workplace. Examples, margin comments, provocative chatroom questions and online supplementary material elaborate on concepts and offer down-to-earth guidance on everyday business communication transactions and conduct. Every chapter has been updated with the latest findings and debates. Given the accelerated proliferation of multimodal digital devices and networking opportunities and challenges, the authors have also increased their focus on new media, particularly the role played by social media in business contexts and corporate reputation management. This edition's comprehensive coverage of spoken, written and visual communication for business and industry makes it an ideal textbook as well as a valuable reference in the workplace for professionals.

Spoken, written and visual communication for business using a holistic, skills-based approach. Includes formats for letters, e-mails and proposals, as well as pointers on handling unique and often unpredictable situations. An ideal textbook as well as a valuable reference in the workplace for professionals.

A handy pocket guide to help occupational therapy students prepare for their practice placements. Occupational Therapy placements can be daunting - you'll be working in a range of settings and supporting individuals with a variety of conditions. There are new colleagues to work with, and newly learned theory to put into practice. This pocket guide is designed to make your placements much more enjoyable and less stressful. From basic equipment to role emerging placements, via positive risk taking, it's full of practical detail, hints and tips. Written by a senior lecturer with key input from students - this guidance is really produced with you in mind. Pocket-sized format - carry it with you at all times. Space to make your own notes - be it uniform policy, new terminology, or just the names of your new colleagues! Reduce your stress and make the most of your placements by having this book to hand from the start.