Your Passport to International Business Etiquette

The most authoritative and comprehensive text of its kind, "Kiss, Bow, or Shake Hands, 2nd Edition" is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries.

Now fully revised, updated, and expanded with over sixty country profiles, "Kiss, Bow, or Shake Hands, 2nd Edition" provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.

While there may be similarities among many Latin American countries, it is important for business travellers to understand the subtle differences and nuances among them. Understanding of the culture and customs behind the economic growth in Latin America, including the role that religion and the Church play in government and everyday life is essential. Countries explored in "Kiss, Bow, or Shake Hands: Latin America" are Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, and Venezuela.

"How do you break the ice in the UAE?
When do you present a contract in China?
How close should you stand to a South Korean?"

"Kiss, Bow, or Shake Hands: Sales and Marketing" is an informative, entertaining guide that shows you what to do--and what to avoid--in any given sales or marketing situation, from Argentina to South Africa. It provides the expert knowledge you need to gather data in diverse cultures, properly present your products, and close deals around the world.

"As the global community comes closer together, "Kiss, Bow, or Shake Hands: Sales & Marketing" will be a valuable resource to every person in every industry around the world."
--Gil A. Cardon, Convention Manager, Japan National Tourism Organization

"Just as you can be a connoisseur of wine, "Kiss, Bow or Shake Hands: Sales and Marketing" can help make you a connoisseur of cultures, philosophies, business behaviors, and social practices. Read it not just for work, but for the human side as well."
--Giuseppe G. B. Pezzotti, Senior Lecturer, Cornell University School of Hotel Administration

"Terri has accurately and succinctly captured the key issues that businesspeople or tourists need to know when traveling. It is spot-on, and a very valuable resource "
--Thomas M. Feifar, Director of Foreign Military Sales, NAVISTAR Defense