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This book shows how business process management (BPM), as a
management discipline at the intersection of IT and Business, can
help organizations to master digital innovations and
transformations. At the same time, it discusses how BPM needs to be
further developed to successfully act as a driver for innovation in
a digital world. In recent decades, BPM has proven extremely
successful in managing both continuous and radical improvements in
many sectors and business areas. While the digital age brings
tremendous new opportunities, it also brings the specific challenge
of correctly positioning and scoping BPM in organizations. This
book shows how to leverage BPM to drive business innovation in the
digital age. It brings together the views of the world’s leading
experts on BPM and also presents a number of practical cases. It
addresses mangers as well as academics who share an interest in
digital innovation and business process management. The book covers
topics such as BPM and big data, BPM and the Internet of Things,
and BPM and social media. While these technological and
methodological aspects are key to BPM, process experts are also
aware that further nontechnical organizational capabilities are
required for successful innovation. Â The ideas presented in
this book have helped us a lot while implementing process
innovations in our global Logistics Service Center. Joachim
Gantner, Director IT Services, Swarovski AG Managing Processes
 – everyone talks about it, very few really know how to
make it work in today’s agile and competitive world. It is good
to see so many leading experts taking on the challenge in this
book. Cornelius Clauser, Chief Process Officer, SAP SE This book
provides worthwhile readings on new developments in advanced
process analytics and process modelling including practical
applications – food for thought how to succeed in the digital
age. Ralf Diekmann, Head of Business Excellence, Hilti AG This book
is as an important step towards process innovation systems. I very
much like to congratulate the editors and authors for presenting
such an impressive scope of ideas for how to address the
challenging, but very rewarding marriage of BPM and innovation.
Professor Michael Rosemann, Queensland University of Technology
This book shows how business process management (BPM), as a
management discipline at the intersection of IT and Business, can
help organizations to master digital innovations and
transformations. At the same time, it discusses how BPM needs to be
further developed to successfully act as a driver for innovation in
a digital world. In recent decades, BPM has proven extremely
successful in managing both continuous and radical improvements in
many sectors and business areas. While the digital age brings
tremendous new opportunities, it also brings the specific challenge
of correctly positioning and scoping BPM in organizations. This
book shows how to leverage BPM to drive business innovation in the
digital age. It brings together the views of the world's leading
experts on BPM and also presents a number of practical cases. It
addresses mangers as well as academics who share an interest in
digital innovation and business process management. The book covers
topics such as BPM and big data, BPM and the Internet of Things,
and BPM and social media. While these technological and
methodological aspects are key to BPM, process experts are also
aware that further nontechnical organizational capabilities are
required for successful innovation. The ideas presented in this
book have helped us a lot while implementing process innovations in
our global Logistics Service Center. Joachim Gantner, Director IT
Services, Swarovski AG Managing Processes - everyone talks about
it, very few really know how to make it work in today's agile and
competitive world. It is good to see so many leading experts taking
on the challenge in this book. Cornelius Clauser, Chief Process
Officer, SAP SE This book provides worthwhile readings on new
developments in advanced process analytics and process modelling
including practical applications - food for thought how to succeed
in the digital age. Ralf Diekmann, Head of Business Excellence,
Hilti AG This book is as an important step towards process
innovation systems. I very much like to congratulate the editors
and authors for presenting such an impressive scope of ideas for
how to address the challenging, but very rewarding marriage of BPM
and innovation. Professor Michael Rosemann, Queensland University
of Technology
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