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This book is an authoritative discussion of user comments and
moderation in digital journalism, examining how user comments have
disrupted the field of journalism and how a growing number of news
organizations have abandoned commenting features altogether. Making
a broad argument concerning user commentary as a manifestation of
user engagement and public deliberation, User Comments and
Moderation in Digital Journalism: Disruptive Engagement
conceptualizes the act of commenting as interactive engagement and
participation in a virtual public sphere. The book also explores
the organizational policies that have the potential to disrupt –
as well as improve – the quality of user discussions. Ultimately,
strategies are proposed for managing and improving user comments
and encouraging more productive public deliberation in digital
journalism. This engaging discussion of a key development in
digital journalism is a valuable resource for academics and
researchers in the areas of journalism, media and communication
studies.
This book is an authoritative discussion of user comments and
moderation in digital journalism, examining how user comments have
disrupted the field of journalism and how a growing number of news
organizations have abandoned commenting features altogether. Making
a broad argument concerning user commentary as a manifestation of
user engagement and public deliberation, User Comments and
Moderation in Digital Journalism: Disruptive Engagement
conceptualizes the act of commenting as interactive engagement and
participation in a virtual public sphere. The book also explores
the organizational policies that have the potential to disrupt - as
well as improve - the quality of user discussions. Ultimately,
strategies are proposed for managing and improving user comments
and encouraging more productive public deliberation in digital
journalism. This engaging discussion of a key development in
digital journalism is a valuable resource for academics and
researchers in the areas of journalism, media and communication
studies.
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