What captivates learners and interests them in studying social psychology? In Case Studies for Teaching Social Psychology, Tom Heinzen and Wind Goodfriend use brief, entertaining case stories to further enhance the historical context, evolution of, and challenges to major theories within the field. By employing a mix of unique, contemporary research and hallmark studies to illustrate classic concepts, Heinzen and Goodfriend steer students to explore new, meaningful ways of thinking about and connecting with foundational course concepts. In turn, this approach facilitates engaged conversation and deeper critical thinking both in and outside of the classroom.

Although George Pataki campaigned for change, most of the human infrastructure he inherited is unlikely to change. The psychological consequences to the people of New York State's government will continue to develop even under new leadership. Frustrations caused by downsizing, reduced budgets, institutional constraints, and stalled careers have led to a variety of very human responses: self-denigrating humor, clinical depression, career compromises, organizational sabotage-and several forms of creativity. This book treats the New York State bureaucracy as a living laboratory, documenting the ways in which people at work for New York State respond to the unavoidable frustrations of government service. This living laboratory was examined using case studies, interviews, and large-scale surveys. The studies included members of every state agency, the Public Employees Federation, the Civil Service Employees Association, the Governor's Office of Employee Relations and a variety of privatized services. The portrait that emerges is a governmental bureaucracy whose facade is distressingly grey, values are frequently compromised, and experience is often clinically depressing. But beneath it all is an additional layer of lively plotting, creative coping, and proactive circumvention. This book identifies both levels of the psychological experience, anticipates future crises within New York State, and offers a humanistic philosophy capable of transforming these developing conflicts into enduring creativity.