The retail industry is under significant pressure. Not only are retailers grappling with rising costs, but they are trying to keep up with rapidly changing consumer behaviours, technological advancements and ever-increasing competition. To win, retailers today have to learn how to serve customers equally well both on and offline. This means integrating the physical seamlessly with the digital and creating something that is flawlessly omnichannel as, more than ever, customers are seeking convenient, personalized and unified shopping experiences, regardless of when or where they choose to engage. An omnichannel approach to retail delivers the potential to boost footfall, enhance customer insight, improve service, grow loyalty and ultimately drive sales. Omnichannel Retail serves as a practical guide for businesses on how they can better serve customers to fuel their growth by harnessing the opportunity that being digitally enabled and data-driven brings. This fully updated new edition explains how to build engaging loyalty schemes, deliver personalized marketing and how to maximize the power of customer data. Featuring case studies from omnichannel leaders worldwide such as Asda, Woolworths Australia, Target and Pret A Manger, this book provides tangible and proven examples of how retailers can capitalize on the opportunity that our hyper-connected and always-on world presents.

Translated from the German by John Broadwin This book analyzes the attitudes and policies of the Nazi leadership towards the German working class. The author argues that the regime did not securely integrate the working class and was thus less successful in imposing mass economic sacrifices in the interests of forced rearmament. With a growing labour shortage in the late 1930s, industrial conflict re emerged. These two factors slowed down military preparations for war and may well, it is argued, have influenced Hitler's foreign policy in 1938/39. The author has added a substantial epilogue to this edition in which he responds to the main criticisms, aroused by the German original, and assesses the relevance of more recent research to the arguments put forward.

Originally published in hardback only in 1987, Michael Freeman's valuable guide to the history of Nazi Germany now returns to print in a substantially revised Second Edition. Dealing with all aspects of the Nazi regime, it is far more than just an atlas: the integration of the maps themselves with charts and other visually-displayed data, and an extensive and authoritative commentary, makes this a book to read as well as to refer to.

The retail industry is under significant pressure. Not only are retailers grappling with rising costs, but they are trying to keep up with rapidly changing consumer behaviours, technological advancements and ever-increasing competition. To win, retailers today have to learn how to serve customers equally well both on and offline. This means integrating the physical seamlessly with the digital and creating something that is flawlessly omnichannel as, more than ever, customers are seeking convenient, personalized and unified shopping experiences, regardless of when or where they choose to engage. An omnichannel approach to retail delivers the potential to boost footfall, enhance customer insight, improve service, grow loyalty and ultimately drive sales. Omnichannel Retail serves as a practical guide for businesses on how they can better serve customers to fuel their growth by harnessing the opportunity that being digitally enabled and data-driven brings. This fully updated new edition explains how to build engaging loyalty schemes, deliver personalized marketing and how to maximize the power of customer data. Featuring case studies from omnichannel leaders worldwide such as Asda, Woolworths Australia, Target and Pret A Manger, this book provides tangible and proven examples of how retailers can capitalize on the opportunity that our hyper-connected and always-on world presents.

Originally published in hardback only in 1987, Michael Freeman's valuable guide to the history of Nazi Germany now returns to print in a substantially revised Second Edition. Dealing with all aspects of the Nazi regime, it is far more than just an atlas: the integration of the maps themselves with charts and other visually-displayed data, and an extensive and authoritative commentary, makes this a book to read as well as to refer to.

"Intellectually stimulating and viscerally exciting, The Darwin Affair is breathtaking from start to stop." --The Wall Street Journal A Barnes & Noble Discover Pick * A Wall Street Journal Best Mystery Book of the Year * A Reader's Digest Best Summer Book * A Forbes.com Best Historical Novel of the Summer Get ready for one of the most inventive and entertaining novels of 2019--an edge-of-your-seat Victorian-era thriller, where the controversial publication On the Origin of Species sets off a string of unspeakable crimes. London, June 1860: When an assassination attempt is made on Queen Victoria, and a petty thief is gruesomely murdered moments later--and only a block away--Chief Detective Inspector Charles Field quickly surmises that the crimes are connected. Was Victoria really the assassin's target? Or were both crimes part of an even more sinister plot? Field's investigation soon exposes a shocking conspiracy: the publication of Charles Darwin's controversial On the Origin of Species has set off a string of terrible crimes--murder, arson, kidnapping. Witnesses describe a shadowy figure with lifeless, coal-black eyes. As the investigation takes Field from the dangerous alleyways of London to the hallowed halls of Oxford, the list of possible conspirators grows, and the body count escalates. And as he edges closer to the dastardly madman called the Chorister, he uncovers dark secrets that were meant to remain forever hidden.

This book analyzes the attitudes and policies of the Nazi leadership towards the German working class. The author argues that the regime did not securely integrate the working class and was thus less successful in imposing mass economic sacrifices in the interests of forced rearmament. With a growing labour shortage in the late 1930s, industrial conflict re emerged. These two factors slowed down military preparations for war and may well, it is argued, have influenced Hitler's foreign policy in 1938/39.
The author has added a substantial epilogue to this edition in which he responds to the main criticisms, aroused by the German original, and assesses the relevance of more recent research to the arguments put forward.