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Return on Investment (ROI) remains one of the most challenging and intriguing issues facing human resource development and performance improvement professionals. Drawing on their expertise in developing and implementing ROI programs in human performance and training, Jack J. Phillips, Ph.D., Timothy W. Bothell and G. Lynn Snead demonstrate how you can effectively apply ROI to project management. Today, almost every industry requires employees to manage
multiple projects with competing priorities, critical deadlines,
and unexpected interruptions-rendering everyone a project manager
in some respect. Most employees feel the pressure of juggling any
number of key projects simultaneously. Organizations have responded
by investing large amounts of both time and money to improve
project management, and most strive to justify the efforts and
resources dedicated to improving this goal.
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