Road passenger transport management is an important role, involving the planning and coordinating of passenger transport operations, including routes and schedules. Managers ensure that passengers reach their destinations safely, on time and in the most cost-effective way. Road Passenger Transport Management covers all the essential tasks a transport manager is expected to master. Road Passenger Transport Management provides tips and tools for working with customers, planning routes and scheduling delivery times, as well as managing a team of supervisors, administration staff and drivers. The authors include guidelines for coordinating staff training and arranging vehicle maintenance, MOTs and tax payments, as well as organizing vehicle replacements and managing contracts and developing new business. This is a contributed book, with expertise shared from well-known academics and practitioners who have spent many years in the passenger transport field. The tools and case studies in this vital new guide will enable readers to learn new skills or build on existing expertise. Online supporting resources include sample performance reports and target assessment forms.

Road passenger transport management is an important role, involving the planning and coordinating of passenger transport operations, including routes and schedules. Managers ensure that passengers reach their destinations safely, on time and in the most cost-effective way. Road Passenger Transport Management covers all the essential tasks a transport manager is expected to master. Road Passenger Transport Management provides tips and tools for working with customers, planning routes and scheduling delivery times, as well as managing a team of supervisors, administration staff and drivers. The authors include guidelines for coordinating staff training and arranging vehicle maintenance, MOTs and tax payments, as well as organizing vehicle replacements and managing contracts and developing new business. This is a contributed book, with expertise shared from well-known academics and practitioners who have spent many years in the passenger transport field. The tools and case studies in this vital new guide will enable readers to learn new skills or build on existing expertise. Online supporting resources include sample performance reports and target assessment forms.

England and Wales are brimming with them. Not the traditional honeypots we've all seen before, but extraordinary places with bizarre tales to tell. Like Twenty in Lincolnshire, named after the lengths of railway track separating it from the next halt down the line. It's so remote, locals put up a sign "Twinned with the moon - no atmosphere." Now even the trains have gone. Like Purton in Gloucestershire, split in half by the mighty river Severn. It's a 25-mile round trip from one side of the village to the other. Who ever came up with that idea? Why no bridge? Like London's Eel Pie Island, a village in the middle of the river Thames where the residents have created a world of their own. In his fascinating new book, Tony Francis, presenter and producer of ITV's much-loved series, Heart of the Country, gathers together photographs and stories of 50 of the extraordinary villages he has visited in 24 years of film-making.