This title is the ideal guide for anyone who needs guidance with writing in the workplace. Its clear, concise, easy-to-read style means that you'll soon master the fundamental skills to communicate effectively in business.

Whether you have to negotiate contracts, negotiate with customers, or are involved in international negotiations, the principles and techniques of effective negotiation apply. 'Effective Negotiations in Easy Steps' shows you how, with clear and easy steps, explanations and hot tips.