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What governs the way in which people work together and handle
technology in high risk environments? The understanding of decision
making, communication and the other dimensions of team interaction
within aircrews and other teams in highly stressful situations, is
based on a multitude of diverse factors, each with its own
literature and individual studies. This book is about how teams
function in just such situations, providing a uniquely integrated
and interdisciplinary account of the dynamics and main explanatory
factors of team interaction under high workload. The book stems
from the interdisciplinary research project 'Group Interaction in
High Risk Environments' (GIHRE), a Collegium of the Gottlieb
Daimler and Karl Benz Foundation. The goals of the project, and
therefore the book, are to investigate, analyze and understand the
behavior of professional groups working in high risk environments
and to develop practical suggestions for enhancing performance. A
central focus of this book is how groups in these professions deal
with the factors that can threaten the safety and effectiveness of
their task performance, whether these factors are part of the
environment or part of the team itself. Four representative
workplaces were investigated in three broad settings: in aviation,
the cockpit of a commercial airliner; in medicine, the operating
room and the intensive care unit of a hospital; in nuclear power,
the control room of a nuclear power plant. The international and
interdisciplinary composition of the Collegium ensures the book
features a variety of different methodological and conceptual
approaches, which are brought to bear at both theoretical and
practical levels. Readers working in all related fields will find
value in the case descriptions, the academic synthesis of the
similarities between them, and ways to approach new challenges;
specialists in applied psychology, human factors and technical
management will gain new insights.
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