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In her book, Dr Ulpiana Kocollari presents a unique contribution to
the debate on Corporate Social Responsibility and Sustainability by
clearly expressing how the configuration of a firm's social
dimension can help identify inclusive corporate governance models,
define innovative management processes and reshape performance
measurement systems for the evaluation and assessment of
sustainable economic, social and environmental results. Moving a
step further, a firm's social dimension is defined within the
configuration of stakeholders - resources - rewards patterns
intrinsic to their interactions with their environment and embedded
in their business activities. Based on this approach, a framework
is provided to guide firms in identifying management activities
grounded in and suited to their prevalent patterns, in order to
support current and future strategies and establish adequate
measurement and communication tools for pursuing their mission. The
book contains original theoretical and empirical material and
particular attention is paid to the principal social and
environmental impact measurement models (i.e. Global Reporting
Initiative, Social Return on Investments, Social Balanced
Scorecard, etc.), analysing their main features in order to
pinpoint their adequacy in assessing the social dimension and to
tailor their use more closely to the specific patterns to which
they refer. Finally, a detailed application of the analysis
framework, which the author has identified is proposed for
Innovative Start-Ups with a Social Goal and for Benefit
Corporations, in order to detect the patterns embedded in their
social dimension and their distinctive traits, which influence
their management and measurement processes.
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