Over the past fifteen years, the dramatic increase of online self-help legal re-sources, information, and tools specifically developed for use by low-income individuals without legal counsel has been promoted as one way to help those individuals who are caught in this "justice gap." Unfortunately, however, opportunities arising from the Internet and related information and communication technologies do not accrue to everyone equally as physical, intellectual, and social barriers to information persist. Access to Information, Technology, and Justice: A Critical Intersection, as the first ever book length examination of the use of technology to expand access to justice in the United States, highlights an emerging paradox wherein the technological transformation that has created an increasing array of legal self-help resources and services is also creating barriers to access for disadvantaged individuals. Those who cannot read, those who do not speak the English language, those who are unfamiliar with the law, and those with limited digital literacy skills all find themselves at a fundamental disadvantage. The legal community has only begun to examine whether these resources and services are, in fact, meeting the needs of struggling self-help users. This book builds upon existing work in this area by undertaking an in-depth exploration of how information and communication technologies are changing - and failing to change - the legal in-formation landscape for those who most need this information. Drawing upon the ongoing collaborative efforts of legal aid organizations, libraries, courts, and non-profit organizations, this book provides a framework for removing barriers to equitable access to legal information, with the ultimate goal of encouraging continued discussion and action.

Libraries, Human Rights, and Social Justice: Enabling Access and Promoting Inclusion examines the interrelationships between digital literacy, digital inclusion, and public policy, emphasizing the impacts of these policy decisions on the ability of individuals and communities to successfully participate in the information society. It is the first large-scale consideration of digital literacy and digital inclusion as policy problems and provides policy recommendations to promote digital literacy and digital inclusion. This book is intended to help librarians better understand and articulate their roles in promoting human rights and social justice, as well as to educate policymakers, government officials, professionals in other fields, and researchers in other disciplines about the contributions of libraries to human rights and social justice. It explores the intersections of information, human rights, and social justice from a range of perspectives and addresses the differing roles of library institutions (public, school, academic, and special libraries), library professionals, professional organizations, governments, and library patrons. Discussion focuses on the practical side of human rights and avoids most of the philosophical discussions of the term. Similarly, this book emphasizes the practical nature of social justice and the social and societal structures that foster equality. Related issues of digital literacy and digital inclusion are considered as essential to providing information in human rights and social justice contexts. Digital literacy, the ability to use the Internet to meet information, combines with access to the Internet in order to successfully apply the skills of digital literacy is discussed under the topic of digital inclusion. These topics are discussed through legal, policy, social, cultural, and economic lenses. Issues are examined both in terms of efforts to support equity in communities as a whole and the efforts intended to promote equity in specific disadvantaged or marginalized populations, such as the homeless, immigrants, people with disabilities, and the socioeconomically disadvantaged. Many examples of the issues discussed are drawn from the original research that the authors have conducted. The ideas and suggestions in this book should help members of the library community understand where their roles related to human rights and social justice originate, how they fit within the broader policy context, how to improve their related services and practices, and how to advocate for better support of these roles. The authors of this book have been involved in this research for many years and this breadth allows the book to offer comprehensive policy recommendations, solutions, and best practices for an area that is currently extremely fragmented. The writing is at a level to make it useful to undergraduate and postgraduate students, researchers, and policy makers.

Drawing on two decades of original research conducted by the authors, as well as existing research about the intersection of public policy, political discourse, and public libraries, this book seeks to understand the origins and implications of the current standing of public libraries in public policy and political discourse. It both explains the complex current circumstances and offers strategies for effectively creating a better future for public libraries. The main message is that there is a pressing need for public librarians and other supporters of public libraries to be: 1.Aware of the political process and its implications for libraries; 2.Attuned to the interrelationships between policy and politics; and 3.Engaged in the policy process to articulate the need for policies that support public libraries. The style is both scholarly and accessible to general readers, with the goal of being useful to students, educators, researchers, practitioners, and friends of public libraries in library and information science. It will also be usefull for those engaged in areas of public policy, government, economics, and political science who are interested in the relationships between public libraries, public policy, and political processes. Building upon the discussion of the key issues, the book offers proposals for professional, policy-making, and political strategies that can strengthen the public library and its ability to meet the needs of individuals and communities. The discussion and analysis in the book draw upon data and real world examples from the many studies that the authors have conducted on related topics, including libraries' outreach to increasingly diverse service populations and efforts to meet community needs through innovative partnerships. As the intersection of politics, policy, and libraries has grown in importance and complexity in recent years, the need for a book on their interrelationships is long overdue.

This introductory textbook aims to provide undergraduate students in information science and related disciplines with an applied grounding in information behavior. The book's primary focus is to provide explicit links between information behavior and the careers that students will pursue within the information professions. With a deeper understanding of information behavior, students will be better equipped to address the many types of barriers that frequently prevent people from effectively and efficiently accessing, understanding, managing, and/or using the information they need in the "real world." The first six chapters of the book provide students with the fundamental building blocks of information behavior, introduce them to important related concepts, and provide a deep dive into information literacy, digital literacy, the digital divide and digital inclusion. Chapters 7 through 12 introduce students to the scholarly communication system, providing guidance on how to find, read, and critically evaluate information behavior studies. Also explored in these chapters are the various methods used to investigate and understand people's information behaviors. Topics covered include research design, research methods, research ethics, user needs assessment, and human-computer interaction and associated design methods. This part of the book also covers some of the major information behavior models and theories that have been developed to describe, predict, and/or explain people's information behaviors. In chapters 13 through 16, the authors provide an in-depth look into their own information behavior research areas, including consumer health information behavior and health justice; youth information behavior; legal information behavior and access to justice; and information behavior in libraries. In the final chapter, students are first introduced to a wide range of careers within the information professions and then taken along on a deep dive into 10 specific jobs, with a special focus on the thread of information behavior that pervades the roles and responsibilities commonly associated with these positions. Each chapter begins with one or more scenarios illustrating concepts covered in the chapter and ends with discussion questions.

This introductory textbook aims to provide undergraduate students in information science and related disciplines with an applied grounding in information behavior. The book's primary focus is to provide explicit links between information behavior and the careers that students will pursue within the information professions. With a deeper understanding of information behavior, students will be better equipped to address the many types of barriers that frequently prevent people from effectively and efficiently accessing, understanding, managing, and/or using the information they need in the "real world." The first six chapters of the book provide students with the fundamental building blocks of information behavior, introduce them to important related concepts, and provide a deep dive into information literacy, digital literacy, the digital divide and digital inclusion. Chapters 7 through 12 introduce students to the scholarly communication system, providing guidance on how to find, read, and critically evaluate information behavior studies. Also explored in these chapters are the various methods used to investigate and understand people's information behaviors. Topics covered include research design, research methods, research ethics, user needs assessment, and human-computer interaction and associated design methods. This part of the book also covers some of the major information behavior models and theories that have been developed to describe, predict, and/or explain people's information behaviors. In chapters 13 through 16, the authors provide an in-depth look into their own information behavior research areas, including consumer health information behavior and health justice; youth information behavior; legal information behavior and access to justice; and information behavior in libraries. In the final chapter, students are first introduced to a wide range of careers within the information professions and then taken along on a deep dive into 10 specific jobs, with a special focus on the thread of information behavior that pervades the roles and responsibilities commonly associated with these positions. Each chapter begins with one or more scenarios illustrating concepts covered in the chapter and ends with discussion questions.

This latest volume of the Advances in Librarianship series presents original research exploring the modern state of democracies and social institutions, the contributions of libraries to the health and progress of democracies, and the political problems currently facing libraries as institutions. It details the best practices of library programs that provide political literacy education and promote civic engagement within communities. These practices include ways in which libraries can help diffuse political polarization, address significant policy issues of our day, promote political information literacy, support civic engagement, and facilitate participation in democratic processes. Libraries and the Global Retreat of Democracy: Confronting Polarization, Misinformation, and Suppression is structured in three sections - questions of personal and state democracy, investigations of how the information infrastructure shapes these democracies, and explorations of the ways that libraries can and do contribute to democracy. Situating libraries within political conversations, highlighting their centrality to these discussions, Libraries and the Global Retreat of Democracy focuses on how libraries coordinate their work in political and information literacy and how these efforts can be improved, he recommendations and examples within which will serve as inspiration and motivation to its readers.

Academic, public, school, and special libraries are all institutions of human rights and social justice, with an increasingly apparent commitment to equality, to ethical principles based on rights and justice, and to programs that meet needs related to human rights and social justice. Key topics at the intersection of information, human rights, social justice, and technology include information access and literacy, digital inclusion, education, and social services, among many others. Edited by Ursula Gorham, Natalie Greene Taylor, and Paul T. Jaeger, this volume is devoted to the ideals, activities, and programs in libraries that protect human rights and promote social justice. With contributions from researchers, educators, and practitioners from a range of fields, this book is an important resource for library professionals in all types of libraries, a reference for researchers and educators about all types of libraries, and an introduction to those in other fields about the contributions of libraries to human rights and social justice.