Books on management and organizations usually ignore the human factor. This unorthodox book marks a radical departure in how organizations should be understood. It deals with human issues and relationships between groups. Though serious, it makes for easy reading and is written with humour. How Organizations Really Work is the perfect companion for an employee at any level; for those who want to step back and look objectively at what's happening around them and make sense of it. It is also for management students accustomed to impractical diets of theory. Exclusive mind-maps at the end of each chapter help the reader make connections between the concepts discussed and entities, while the wildly funny stories provide a much-needed welcome break. Beginning with the reasons why organizations exist, the author examines how authority flows down from the board to everyone else. Marketing, Sales, Human Resources, Finance, Information Systems and Operations are examined first theoretically and then through the eyes of a practitioner who knows where theory falls short.