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This book deals with the topic of mass customisation in sports and
focuses on the sneaker market. In this context, this well known
marketing tool is examined from the consumers point of view.
Moreover, a short consideration from the producers point of view
has been implemented. The main subject areas are the willingness to
pay by consumers and the consumers confusion as well as the topic
brand loyalty in combination with mass customisation in the sneaker
market. For this reason, the literature on individualisation and
mass customisation is firstly analyzed to subsequently discuss the
market for mass customised sneakers. Later, a total of 23 research
hypotheses are proposed and empirically tested. To achieve this
goal, an online-based quantitative research study including 254
questionnaires was conducted. On top of this, a comparison between
the consumer's and producer's point of view has been addressed.
Results reveal that creating individuality is an important
intention for consumers to purchase customised sneakers. This is
also positively associated with a higher willingness to pay.
Regarding consumer confusion, the present work clearly points out
that consumers prefer transparent and clean interactions. From a
brand loyalty standpoint, this study confirms that the effect on
the brand loyalty from mass customisation does not depend on the
existing brand loyalty. Beyond this research contribution, an
interesting view concerning the practical application of these
findings is also offered. Specifically, what needs to be done to
improve the attractiveness of mass-customised sneakers? How can
manufacturers increase the willingness to pay? What is crucial in
strengthening brand loyalty through mass customisation?
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