This book presents a solid, research-based conceptual framework that demystifies organizational learning and bridges the gap between theory and practice. Using an integrative approach, authors Raanan Lipshitz, Victor Friedman and Micha Popper provide practitioners and researchers with tools for understanding organizational learning under real-world conditions. Key Features: Tackles the problem of mystification: A clear message is presented that organizational learning and related concepts have been mystified in a way that is unnecessary and dysfunctional to both theory and practice. This book provides a unique set of tools for understanding, promoting, and studying organizational learning. Introduces an integrative theme that addresses three key questions: How can organizations actually learn? What is the key for productive organizational learning? When is productive organizational learning likely to occur? Answering these questions is the key to clarifying the conceptual confusion that plagues the related fields of organizational learning, learning organizations, and knowledge management. Illuminates organizational reality: All of the concepts presented in the book are illustrated through concrete case examples. Detailed analyses are provided of both successful and unsuccessful applications of organizational learning. In addition, examples of interventions to develop organizational learning are included to help managers and consultants. Intended Audience: This book is designed for advanced undergraduate and graduate courses such as Organizational Learning, Knowledge Management, and Organizational Behavior in the departments of Management, Organizational Behavior, Psychology, and Sociology.

This book presents a solid, research-based conceptual framework that demystifies organizational learning and bridges the gap between theory and practice. Using an integrative approach, authors Raanan Lipshitz, Victor Friedman and Micha Popper provide practitioners and researchers with tools for understanding organizational learning under real-world conditions. Key Features: Tackles the problem of mystification: A clear message is presented that organizational learning and related concepts have been mystified in a way that is unnecessary and dysfunctional to both theory and practice. This book provides a unique set of tools for understanding, promoting, and studying organizational learning. Introduces an integrative theme that addresses three key questions: How can organizations actually learn? What is the key for productive organizational learning? When is productive organizational learning likely to occur? Answering these questions is the key to clarifying the conceptual confusion that plagues the related fields of organizational learning, learning organizations, and knowledge management. Illuminates organizational reality: All of the concepts presented in the book are illustrated through concrete case examples. Detailed analyses are provided of both successful and unsuccessful applications of organizational learning. In addition, examples of interventions to develop organizational learning are included to help managers and consultants. Intended Audience: This book is designed for advanced undergraduate and graduate courses such as Organizational Learning, Knowledge Management, and Organizational Behavior in the departments of Management, Organizational Behavior, Psychology, and Sociology.

Almost all current wars are primarily intra-state, involving complex societal conflicts with at least one party a non-state community. Second Track/ Citizens' Diplomacy is broadly defined as facilitated dialogue to address conflict issues between unofficial representatives or equivalent opinion leaders dfrom communities in conflict. It is an essential complement to official (first track) diplomacy for responding to the enormous challenge that these complex conflicts pose to building a sustainable and dynamic peace. In this volume, prominent contributors explain the development, theory and current practice of second track diplomacy. They examine the dynamics of modern complex conflicts, such as those in Sri Lanka, Israel/Palestine, Cyprus, or the Caucasus. Exploring innovative problem-solving methodologies, the book provides a detailed program for guiding 'Partners in Conflict' in the search for common ground and analyzes core issues that arise in the practice and evaluation of second track diplomacy. This book will be valuable to both academics and professionals involved in first or second track diplomacy, or interested in integrative methods of dispute resolution or conflict prevention, as well as to those working in development, peace-building or humanitarian programs at any phase of the conflict cycle.