Complexity theory is a great, untapped resource in the field of management. Experts agree that it can be a powerful tool for managing complex and virtual programs, but there is little material available to guide program managers on how to use complexity theory to communicate and lead effectively. Filling this void, Successful Program Management: Complexity Theory, Communication, and Leadership identifies the best leadership types for complex program environments. It goes beyond what is currently available in program management standards to outline powerful solutions to the macro and micro program issues facing program managers. Using language that is easy to understand, the book describes practical complexity theory techniques for establishing clear and effective communications in a virtual environment. It explains what it takes to communicate strategically to all parties involved and addresses the communication issues common to most programs, including stakeholder communication, project team communication, and shareholder communication. The information presented in this book is supported by peer review research. Each section includes a case study, section quiz, and discussion questions to reinforce learning. The book includes numerous tools, templates, and techniques that can be helpful to the seasoned program manager as well as program managers who are leading for the first time. Clarifying the nuances of complexity theory, the text will help you focus your strategic energies on the right things and arm you and your team with the skills, tools, and techniques needed to succeed in today's program environment.

The only constant is change-especially in today's business environment. Increasing globalization and the rise of new markets and technologies are forcing companies to compete in a more turbulent world than ever. To survive and thrive, organizations must be able to continuously evolve. Unfortunately, people tend to resist change. Uncertainty can be daunting, and people generally prefer to keep doing what they already know, avoiding unfamiliar situations, particularly in their work. The good news is that change can be managed using the same processes many organizations already use in their day-to-day project management activities. After all, every project results in some type of change to an organization. Building on the Project Management Institute's Managing Change in Organizations: A Practice Guide, and drawing on the project management expertise of a wide variety of authors, How Successful Organizations Implement Change explains the critical aspects of the change management process and outlines the methods that project, program, and portfolio managers can utilize to bring effective change in a complex and transient business context. For practitioners who are directly leading the change effort as well as those affected by it; for executives formulating strategies, even those managing operations; and for academics researching or teaching others about organizational change management, the examples provided in this book cover a broad range of industries and areas of business. How Successful Organizations Implement Change combines the change management knowledge of experts, academics, researchers, and practitioners with tools, processes, and templates, all of which make this volume a valuable resource, a must-have, for leaders of change in organizations.