Web meetings and online collaboration don't have to mean laying low and answering email, but they too often do. Learn the best practices of people who use WebEx, Lync and other webmeeting tools to lead remote teams, manage projects and get work done. In this book, you'll learn: Why people hate webmeetings What the tools can-and can't-do, along with best practices and tips for engagement and productivity Create an agenda that massively improves participation and gets quality input 4 meeting techniques for teams