Packed with the latest research, best practices and hands-on applications, Keith/Lundberg's PUBLIC SPEAKING: CHOICES AND RESPONSIBILITY, 4th Edition, equips you with everything you need to become comfortable creating an outstanding speech. Working from a conversational framework, you'll learn to approach public speaking as a way of continuing important public conversations with specific audiences. The authors emphasize the importance of civility as the ethical grounding of speech in public as well as address "fake news" and the problem it poses for doing research. An all-new chapter takes a deep dive into online presentation skills, covering everything from eye contact on Zoom to using graphics in a mediated presentation. Expanding the formats of public speaking, the final chapter is devoted to special kinds of speaking like TED Talks, PechaKucha, poetry slams, toasts and more.

The conventional portrayal of George Augustus Selwyn, the first Anglican bishop of New Zealand, focuses upon his significance as a missionary bishop who pioneered synodical government in New Zealand and acted as a mediator between settlers and Maori. George Augustus Selwyn (1809-1878) focuses on Selwyn's theological formation, which places him in the context of the world of traditional high churchmanship, rather than the Oxford Movement narrowly conceived. It argues that his distinctiveness lay in the way in which he was able to transplant his vision of Anglicanism to the colonial context. Making use of Selwyn's personal correspondence and papers, as well as his unpublished sermons, the book analyses his theological formation, his missionary policy, his role within the formation of the colonial episcopate, his attitude to conciliar authority and his impact upon the diocesan revival in England. The study places Selwyn alongside other likeminded high churchmen who shaped the framework for the transformation of Anglicanism from State Church to worldwide communion in the nineteenth century.

If you feel like the world has gone to hell in a handbasket, you’re not alone. If you often feel there’s nothing you can do about it, you’re also not alone. Along with this increasing anger, fear, and frustration, much confusion still prevails on the appropriate communication practices for responding to difficult situations and improving our lives. Communication experts, Robert Danisch and William Keith, explain why and how we can practice radical civility in this practical guide to everyday “political” communication. This guide begins with examples of radical civility to show the potential of this kind of communication to change minds and bridge differences. The authors then unpack the three foundational principles of radical civility as useful theoretical tools for thinking throughout interactions with others in civic spaces. This is then followed by a three-step process for practicing radical civility drawing on research into active listening and its importance for creating connections, validating other views, and opening up possibilities for future conversation. The guide concludes with evidence-based communication practices and prescriptive recommendations for how to do each and show examples of each in action. Radically Civil: Saving Democracy One Conversation at a Time is a much-needed communication-based antidote to polarization, preparing students, researchers, and community leaders to be responsible participants in today’s society.

The conventional portrayal of George Augustus Selwyn, the first Anglican bishop of New Zealand, focuses upon his significance as a missionary bishop who pioneered synodical government in New Zealand and acted as a mediator between settlers and Maori. George Augustus Selwyn (1809-1878) focuses on Selwyn's theological formation, which places him in the context of the world of traditional high churchmanship, rather than the Oxford Movement narrowly conceived. It argues that his distinctiveness lay in the way in which he was able to transplant his vision of Anglicanism to the colonial context. Making use of Selwyn's personal correspondence and papers, as well as his unpublished sermons, the book analyses his theological formation, his missionary policy, his role within the formation of the colonial episcopate, his attitude to conciliar authority and his impact upon the diocesan revival in England. The study places Selwyn alongside other likeminded high churchmen who shaped the framework for the transformation of Anglicanism from State Church to worldwide communion in the nineteenth century.

Packed with the latest research, best practices and plenty of hands-on applications, Keith/Lundberg's PUBLIC SPEAKING: CHOICES AND RESPONSIBILITY, 3rd Edition, equips you with everything you need to become an excellent public speaker. Based on rhetorical theory, the text focuses on the role of choices and civic engagement/responsibility--emphasizing the importance of civility in public discourse. It describes the audience as a "public" to which the speaker belongs, rather than as a separate entity defined only by demographics. Completely up to date, the 3rd Edition includes new coverage of "fake news" and "lightning talks" as well as an entire chapter devoted to special kinds of speeches like TED Talks, PechaKucha, poetry slams and more.

Service quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and therefore any student of the subject, this new edition of a successful textbook addresses the key points and principles of managing service quality across the industry sector. Fully updated and enhanced, it: - Covers areas such as the experience economy, capacity management and service culture, as well as methods for measuring quality and satisfaction. - Includes numerous case studies to help students apply classroom-based theory to practice. - Is packed with student-friendly pedagogy and full colour illustrations throughout to enhance the learning experience. Considering the underpinning theory of service quality, this book informs the reader of the practical application of service quality management tools and techniques in an industry with distinctive features and challenges. An invaluable read for students within the LETS sectors, it also provides a useful refresher for practitioners working in the industry.

This is a guide for the system designers and installers faced with the day-to-day issues of achieving EMC, and will be found valuable across a wide range of roles and sectors, including process control, manufacturing, medical, IT and building management. The EMC issues covered will also make this book essential reading for product manufacturers and suppliers - and highly relevant for managers as well as technical staff.
The authors' approach is thoroughly practical - all areas of installation EMC are covered, with particular emphasis on cabling and earthing. Students on MSc and CPD programmes will also find in this book some valuable real-world antidotes to the academic treatises.
The book is presented in two parts: the first is non-technical, and looks at the need for EMC in the context of systems and installations, with a chapter on the management aspects of EMC. The second part covers the technical aspects of EMC, looking at the various established methods which can be applied to ensure compatibility, and setting these in the context of the new responsibilities facing system builders.

EMC for Systems and Installations is designed to complement Tim Williams' highly successful EMC for Product Designers.
Practical guide to EMC design issues for those involved in systems design and installation.
Complementary title to Williams' bestselling EMC for Product Designers.
Unique guidance for installers on EMC topics.

From the pundits to the polls, nearly everyone seems to agree that US politics have rarely been more fractious, and calls for a return to “civil discourse” abound. Yet it is also true that the requirements of polite discourse effectively silence those who are not in power, gaming the system against the disenfranchised. What, then, should a democracy do? This book makes a case for understanding civility in a different light. Examining the history of the concept and its basis in communication and political theory, William Keith and Robert Danisch present a clear, robust analysis of civil discourse. Distinguishing it from politeness, they claim that civil argument must be redirected from the goal of political comity to that of building and maintaining relationships of minimal respect in the public sphere. They also take into account how civility enables discrimination, indicating conditions under which uncivil resistance is called for. When viewed as a communication practice for uniting people with differences and making them more equal, civility is transformed from a preferable way of speaking into an essential component of democratic life. Guarding against uncritical endorsement of civility as well as skepticism, Keith and Danisch show with rigor, nuance, and care that the practice of civil communication is both paradoxical and sorely needed. Beyond Civility is necessary reading for our times.

The tales told of Orpheus are legion. He is said to have been an Argonaut--and to have saved Jason's life. Rivers are reported to have stopped their flow to listen to the sounds of his lyre and his voice. Plato cites his poetry and Herodotus refers to "practices that are called Orphic." Did Orpheus, in fact, exist? His influence on Greek thought is undeniable, but his disciples left little of substance behind them. Indeed, their Orphic precepts have been lost to time.

W.K.C. Guthrie attempts to uncover and define Orphism by following its circuitous path through ancient history. He tackles this daunting task with the determination of a detective and the analytical rigor of a classical scholar. He ferries his readers with him on a singular voyage of discovery.