The two-volume set LNBIP 353 and 354 constitutes the proceedings of the 22nd International Conference on Business Information Systems, BIS 2019, held in Seville, Spain, in June 2019. The theme of the BIS 2019 was "Data Science for Business Information Systems", inspiring researchers to share theoretical and practical knowledge of the different aspects related to Data Science in enterprises. The 67 papers presented in these proceedings were carefully reviewed and selected from 223 submissions. The contributions were organized in topical sections as follows: Part I: Big Data and Data Science; Artificial Intelligence; ICT Project Management; and Smart Infrastructure. Part II: Social Media and Web-based Systems; and Applications, Evaluations and Experiences.

The two-volume set LNBIP 353 and 354 constitutes the proceedings of the 22nd International Conference on Business Information Systems, BIS 2019, held in Seville, Spain, in June 2019. The theme of the BIS 2019 was "Data Science for Business Information Systems", inspiring researchers to share theoretical and practical knowledge of the different aspects related to Data Science in enterprises. The 67 papers presented in these proceedings were carefully reviewed and selected from 223 submissions. The contributions were organized in topical sections as follows: Part I: Big Data and Data Science; Artificial Intelligence; ICT Project Management; and Smart Infrastructure. Part II: Social Media and Web-based Systems; and Applications, Evaluations and Experiences.

This book constitutes the proceedings of the 21st International Conference on Business Information Systems, BIS 2018, held in Berlin, Germany, in July 2018. The BIS conference follows popular research trends, both in the academic and the business domain. Thus the theme of BIS 2018 was "Digital Transformation - An Imperative in Today's Business Markets". The 30 papers presented in this volume were carefully reviewed and selected from 96 submissions. They were organized in topical sections named: big and smart data and artificial intelligence; business and enterprise modeling; ICT project management; process management; smart infrastructures; social media and Web-based business information systems; applications, evaluations, and experiences.

This book contains revised papers from the three workshops and two accompanying events that took place at the 20th International Conference on Business Information Systems, BIS 2017, held in Poznan, Poland, in June 2017. The workshops included in this volume are: * The 9th Workshop on Applications of Knowledge-Based Technologies in Business - AKTB 2017 accepted 9 papers from 16 submissions and featured 1 invited paper. * The 8th Workshop on Business and IT Alignment - BITA 2017 selected 5 papers from 10 submissions. * The 1st Workshop on Sustainable Energy Systems, Smart Infrastructures, and Smart Environments - SESSISE 2017 selected 2 papers for inclusion in this book. In addition, BIS hosted a Doctoral Consortium from which 5 papers are included. Furthermore, two contributions from the Second National Congress on Information Systems, which took place during BIS, are included. The volume ends with an invited paper presented during a special session of the main BIS conference.

This book constitutes the refereed proceedings of the 20th International Conference on Business Information Systems, BIS 2017, held in Poznan, Poland, in June 2017. Big Data Analytics helps to understand and enhance enterprises by linking many fields of information technology and business. This year's conference theme was: Big Data Analytics for Business and Public Administration. The 24 full papers presented in this volume were carefully reviewed and selected from 72 submissions. They were organized in topical sections named: big and smart data; business and enterprise modeling; ICT project management; process management; smart infrastructure; and applications.

This book constitutes revised papers from the six workshops held at the 19th International Conference on Business Information Systems, BIS 2016, held in Leipzig, Germany, in July 2016. The workshops included in this volume are: * The 8th Workshop on Applications of Knowledge-Based Technologies in Business - AKTB2016 accepted 7 papers from 14 submissions and features 1 invited talk. * The 7th Workshop on Business and IT Alignment - BITA 2016 selected 6 papers from 12 submissions. * The Workshop on Big Data and Business Analytics Ecosystems - DeBASE 2016 has 4 papers in this volume. * The First International Workshop on Intelligent Data Analysis in Integrated Social CRM - iCRM 2016 features 5 contributions. * The Second International Workshop on Digital Enterprise Engineering and Architecture - IDEA 2016 contributes 4 papers to this volume. * The First International Workshop on Integrative Analysis and Computation of Life Data for Smart Ecosystems - INCLuDE 2016 publishes 4 research papers. In addition, BIS hosted a Doctoral Consortium which was organized in a workshop formula. The best papers from this event are included in the book. In total, the workshops had 84 submissions of which 38 were accepted for publication.

This book contains the refereed proceedings of the 19th International Conference on Business Information Systems, BIS 2016, held in Leipzig, Germany, in July 2016. The BIS conference series follows trends in academia and business research; thus the theme of the BIS 2016 conference was Smart Business Ecosystems". This recognizes that no business is an island and competition is increasingly taking place between business networks and no longer between individual companies. A variety of aspects is relevant for designing and understanding smart business ecosystems. They reach from new business models, value chains and processes to all aspects of analytical, social and enterprise applications and platforms as well as cyber-physical infrastructures. The 33 full and 1 short papers were carefully reviewed and selected from 87 submissions. They are grouped into sections on ecosystems; big and smart data; smart infrastructures; process management; business and enterprise modeling; service science; social media; and applications.

This book constitutes the refereed proceedings of the five workshops that were organized in conjunction with the International Conference on Business Information Systems, BIS 2015, which took place in Poznan, Poland, in June 2015. The 26 papers in this volume were carefully reviewed and selected from 56 submissions and were revised and extended after the event. The workshop topics covered knowledge-based business information systems (AKTB), business and IT alignment (BITA), transparency-enhancing technologies and privacy dashboards (PTDCS), semantics usage in enterprises (FSFE), and issues related to DBpedia. In addition two keynote papers are included in this book.

This book contains the refereed proceedings of the 17th International Conference on Business Information Systems, BIS 2014, held in Larnaca, Cyprus, in May 2014. The BIS conference series follows trends in academic and business research; thus, the theme of the BIS 2014 conference was "Big Data: Problems Solved and Remaining Challenges." Currently, big data is one of the most prominent trends in areas such as recommendation engines, fraud detection, risk modeling, marketing campaign and social network analysis.

The 22 revised full papers were carefully reviewed and selected from 58 submissions. They are grouped into sections on big data, business process management, ontologies and conceptual modeling, collaboration, service science and interoperability and specific BIS applications.

This book constitutes the refereed proceedings of the four workshops that were organized in conjunction with the International Conference on Business Information Systems, BIS 2013, which took place in Pozna, Poland, in June 2013.

BIS workshops give researchers the opportunity to share their preliminary ideas and first experimental results and to discuss research hypotheses with a highly focused audience. The 25 papers in this volume were carefully reviewed and selected from 47 submissions and were revised and extended after the event. The workshop topics covered applications and economics of knowledge-based technologies (AKTB), business and IT alignment (BITA), enterprise systems for higher education (ESHE) and formal semantics for future enterprises (FSFE). In addition, two keynotes as well as ten papers presented at the PhD Symposium are also included in this volume."

Current database technology and computer hardware allow us to gather, store, access, and manipulate massive volumes of raw data in an efficient and inexpensive manner. In addition, the amount of data collected and warehoused in all industries is growing every year at a phenomenal rate. Nevertheless, our ability to discover critical, non-obvious nuggets of useful information in data that could influence or help in the decision making process, is still limited. Knowledge discovery (KDD) and Data Mining (DM) is a new, multidisciplinary field that focuses on the overall process of information discovery from large volumes of data. The field combines database concepts and theory, machine learning, pattern recognition, statistics, artificial intelligence, uncertainty management, and high-performance computing. To remain competitive, businesses must apply data mining techniques such as classification, prediction, and clustering using tools such as neural networks, fuzzy logic, and decision trees to facilitate making strategic decisions on a daily basis. Knowledge Discovery for Business Information Systems contains a collection of 16 high quality articles written by experts in the KDD and DM field from the following countries: Austria, Australia, Bulgaria, Canada, China (Hong Kong), Estonia, Denmark, Germany, Italy, Poland, Singapore and USA.

This book constitutes the refereed proceedings of the four workshops that were organized in conjunction with the International Conference on Business Information Systems, BIS 2012, which took place in Vilnius, Lithuania, May 21-23, 2012. In addition, the papers from the Future Internet Symposium, which was organized in conjunction with BIS 2012, are also included. BIS workshops give researchers the opportunity to share their preliminary ideas and first experimental results, and discuss research hypotheses with a highly focused audience. The 24 papers were carefully reviewed and selected from 63 submissions and were revised and extended after the event. The workshop topics covered applications and economics of knowledge-based technologies (AKTB), business and IT alignment (BITA), enterprise systems for higher education (ESHE), and formal semantics for future enterprises (FSFE). In addition, one invited paper from BITA is also included in this volume.

This book contains the refereed proceedings of the 15th International Conference on Business Information Systems, BIS 2012, held in Vilnius, Lithuania, in May 2012. The 26 revised full papers were carefully reviewed and selected from 70 submissions. They are grouped into nine sessions on business process discovery, business process verification, service architectures, collaborative BIS, data management, Web search applications, BIS in finance, decision support, and specific BIS issues. The volume is completed by an invited paper on "Information Systems and Business and Information Systems Engineering."

This book constitutes the refereed proceedings of the three workshops that were organized in conjunction with the International Conference on Business Information Systems, BIS 2011, which took place in Poznan, Poland, June 15-17, 2011. The 18 workshop papers presented were carefully reviewed and selected from 38 submissions. The topics covered are applications and economics of knowledge-based technologies (AKTB), business and IT alignment (BITA), and legal information systems (LIT). In addition, eight papers from the co-located Business Process and Services Computing Conference (BPSC) are also included in this volume.

This book contains the refereed proceedings of the 14th International Conference on Business Information Systems, BIS 2011, held in Pozna, Poland, in June 2011. The 25 revised full papers were carefully reviewed and selected from 57 submissions. Following this year's conference theme of "Towards Flexible, Personalized and Adaptive Business Applications," the contributions were grouped into eight sections on business rules, business process verification, business process variants and composition, business process improvement, data modeling and integration, Internet science, modern enterprises, and specific business information systems issues."

Knowledge-Based Information Retrieval and Filtering from the Web contains fifteen chapters, contributed by leading international researchers, addressing the matter of information retrieval, filtering and management of the information on the Internet. The research presented deals with the need to find proper solutions for the description of the information found on the Internet, the description of the information consumers need, the algorithms for retrieving documents (and indirectly, the information embedded in them), and the presentation of the information found. The chapters include:
-Ontological representation of knowledge on the WWW;
-Information extraction;
-Information retrieval and administration of distributed documents;
-Hard and soft modeling based knowledge capture;
-Summarization of texts found on the WWW;
-User profiles and personalization for web-based information retrieval system;
-Information retrieval under constricted bandwidth;
-Multilingual WWW;
-Generic hierarchical classification using the single-link clustering;
-Clustering of documents on the basis of text fuzzy similarity;
-Intelligent agents for document categorization and adaptive filtering;
-Multimedia retrieval and data mining for E-commerce and E-business;
-A Web-based approach to competitive intelligence;
-Learning ontologies for domain-specific information retrieval;
-An open, decentralized architecture for searching for, and publishing information in distributed systems.

The material collected in this book covers a broad range of applications of computer science methods and algorithms in business practice. It presents cutting edge research in development, implementation, and improvement of computer systems. The computer science and information systems topics covered include data warehouses, ERP, XML, ontologies, rule languages, software engineering and Business Process Management.

BIS 2010 held on 3-5 May 2010 in Berlin, Germany was the 13th in a series of international conferences on Business Information Systems. The BIS conference series has been recognised by professionals from its very beginning as a forum for the exchange and dissemination of topical research in the development, - plementation, application and improvement of computer systems for business processes. The theme ofthe conferencewas"Future InternetBusiness Services." A n- ber of new initiatives are already underway to address the challenges related to explosive development of Internet applications, hence the conference topics: Searchand KnowledgeSharing,Data and InformationSecurity,Web Experience Modelling. Although many people announced that SOA was dead there is - doubtedly a strong need for service-orientation. This was addressed by a topic: Services and Repositories. More and more e?ort is put on explaining and und- standing complex processes as could be seen in topics: Business Processes and Rules, Data Mining for Processes, Visualisation in BPM. Finally, the classical business aspects were covered in session: ERP and SCM. Altogether, a set of 25 papers illustrating these trends were selected for the presentation during the main event, grouped in 8 sessions. The Program C- mittee consisted of almost 100 members who carefully evaluated all the subm- ted papers. Each submission was reviewed on the average by 3.1 programme committee members. Only the best quality papers were selected, resulting in an acceptance rate of less than 30%.

Over the last few decades, business information systems have been one of the most important factors in the transition toward a knowledge-basedeconomy. At thesametimetheyhavebeensubjecttocontinuousrapiddevelopmentandin- vation driven both by industry and by academia. During the last 12 years these innovationswerecarefullyobservedbut alsoshapedbyresearchersattending the annual International Conference on Business Information Systems (BIS). Recently, apart from the main conference, workshops covering speci?c topics in the area of business information systems have been organized. In 2007 and 2008, the BIS conference featured two and three workshops, respectively. Their proceedings were published on-line and outstanding workshop papers were - cluded in two special issues of international journals. This year nine workshops were successfully organized in conjunction with BIS 2009, covering the topics of Deep Web (ADW), applications and economics of knowledge-based techno- gies (AKTB, ECONOM), SOA (SDS-SOA), legalIT (LIT), socialWeb andWeb 2. 0 (SAW, Enterprise X. 0), e-learning (EeLT) and enterprise systems in higher education (ESHE). This volume contains papers that were accepted and p- sented at the BIS 2009 workshops. Additionally it featuresthe BIS 2009 keynote speech by Wil van der Aalst, as well as two invited speeches presented at LIT and ECONOM / Enterprise X. 0 workshops. Workshop papers included in this volume were subject to a thorough review procedure. Each submitted paper received from two up to ?ve reviews (a - tal of 208 reviews were received, with an average of 2. 9 reviews per paper) by over 130 members of the Program Committees of the workshops.

BIS 2009 held in Pozna? was the 12th in a series of international conferences on Business Information Systems. The BIS conference series has been recognized by professionals from its very beginning as a forum for the exchange and d- semination of topical research in the development, implementation, application and improvement of computer systems for business processes. The theme of the conference was "Information Systems for Agile Organi- tions." The material collected in this volume covers recent tendencies in making organizations more responsive to external conditions. On the one hand, onto- gies are adopted as a tool for better data and information management. On the other hand, ?exible information systems based on process orientation are being developed. A set of 22 papers illustrating these trends were selected for presentation during the main event. The articles are grouped into the following conference topics: Ontologies in Organizations, Ontologies and Security, Process Modelling, Process Analysis and Mining, Service-Oriented Architecture, Web Search, SocialIssues, andERP. The Program Committee consisted of over 90 members, who carefully ev- uated all the submitted papers. The careful review process assured that each paper underwent thorough evaluation and received many valuable comments. Only the best-quality papers were selected, resulting in an acceptance rate of less than 30%. The regular program was complemented by outstanding keynote speakers. We were honored to host leading experts in business process management and information management: Wil van der Aalst (Eindhoven University of Techn- ogy, The Netherlands) and Asuncion Gomez-Perez (Universidad Politecnica de Madrid, Spain)."

BIS 2008 was the 11th in a series of international conferences on Business - formation Systems. The conference took place in Innsbruck which means that after Klagenfurt it was the second Austrian BIS edition. The BIS conference series from its veryroots has been recognized by professionalsas a forum for the exchangeand disseminationof topicalresearchin the development,implemen- tion, application and improvement of computer systems for business processes. The theme of this conference was"Business Processes and Social Contexts- Reaching Beyond the Enterprise."The material collected in this volume covers research trends as well as current achievements and cutting-edge developments in the area of modern business information systems. A set of 41 papers were - lectedforthepresentationduringthemaineventandgroupedaroundconference topics: Business Process Management, Service Discovery and Composition, - tologies, Information Retrieval, Interoperability, Mobility and Contexts, Ent- prise Resource Planning, Wikis and Folksonomies, Rules and Semantic Queries. The Program Committee consisted of more than 80 members that carefully evaluated all the submitted papers. This year they were supported by an Easy- Chair review system, and again, we observed an increase in the quality of the reviews. This not only raised the quality of the conference but also positively a?ected the work of the authors. The regular program was complemented by the outstanding keynote spe- ers. We are proud that BIS 2008 hosted Alistair Barros (SAP, Australia), Hans Ulrich Buhl (University of Augsburg, Germany), Fabio Ciravegna (University of She?eld, UK), John Davies (BT, UK), and Frank Leymann (University of Stuttgart, Germany).

This book constitutes the refereed proceedings of the 10th International Conference on Business Information Systems, BIS 2007, held in Poznan, Poland in April 2007. Among the issues addressed in the 49 revised full papers presented together with one keynote lecture are business process management, Web services, ontologies, information retrieval, system design, agents and mobile applications, decision support, social issues, specific MIS issues.

In today's business arena information is one of the most important resources possessed by enterprises. In order to support proper information flow, businesses deploy transactional systems, build decision support systems or launch management information systems. Unfortunately, the majority of information systems do not take advantage of recent developments in knowledge management, thus exposing companies to the risk of missing important information, or what is even worse, leading them to misinterpret information.

Knowledge-Based Information Retrieval and Filtering from the Web contains fifteen chapters, contributed by leading international researchers, addressing the matter of information retrieval, filtering and management of the information on the Internet. The research presented in these chapters deals with the need to find proper solutions for the description of the information found on the Internet, the description of the information consumers need, the algorithms for retrieving documents (and indirectly, the information embedded in them), and the presentation of the information found. The chapters include:
-Ontological representation of knowledge on the WWW;
-Information extraction;
-Information retrieval and administration of distributed documents;
-Hard and soft modeling based knowledge capture;
-Summarization of texts found on the WWW;
-User profiles and personalization for web-based information retrieval system;
-Information retrieval under constricted bandwidth;
-Multilingual WWW;
-Generic hierarchical classification using the single-link clustering;
-Clustering of documents on the basis of text fuzzy similarity;
-Intelligent agents for document categorization and adaptive filtering;
-Multimedia retrieval and data mining for E-commerce and E-business;
-A Web-based approach to competitive intelligence;
-Learning ontologies for domain-specific information retrieval;
-An open, decentralized architecture for searching for, and publishing information in distributed systems.

Current database technology and computer hardware allow us to gather, store, access, and manipulate massive volumes of raw data in an efficient and inexpensive manner. In addition, the amount of data collected and warehoused in all industries is growing every year at a phenomenal rate. Nevertheless, our ability to discover critical, non-obvious nuggets of useful information in data that could influence or help in the decision making process, is still limited. Knowledge discovery (KDD) and Data Mining (DM) is a new, multidisciplinary field that focuses on the overall process of information discovery from large volumes of data. The field combines database concepts and theory, machine learning, pattern recognition, statistics, artificial intelligence, uncertainty management, and high-performance computing. To remain competitive, businesses must apply data mining techniques such as classification, prediction, and clustering using tools such as neural networks, fuzzy logic, and decision trees to facilitate making strategic decisions on a daily basis. Knowledge Discovery for Business Information Systems contains a collection of 16 high quality articles written by experts in the KDD and DM field from the following countries: Austria, Australia, Bulgaria, Canada, China (Hong Kong), Estonia, Denmark, Germany, Italy, Poland, Singapore and USA.

This volume contains papers presented during the science trace at the 4th International Conference of Business Information Systems, BIS 2000, held in Poznan, Poland, 12-13 April 2000, which discussed the development, implementation, applications and improvement of computer systems for business processes.
The papers deal with practical, industry experiences and validated prototype implementations, and cover areas such as integration of information systems, electronic transactions and banking, virtual organisations, network technologies, business information systems modelling and analysis.