The explosive growth in information technology has ushered in unparalleled new opportunities for advancing public service. Featuring 24 chapters from foremost experts in the field of digital government, this Handbook provides an authoritative survey of key emerging technologies, their current state of development and use in government, and insightful discussions on how they are reshaping and influencing the future of public administration. This Handbook explores: Key emerging technologies (i.e., big data, social media, Internet of Things (IOT), GIS, smart phones & mobile technologies) and their impacts on public administration The impacts of the new technologies on the relationships between citizens and their governments with the focus on collaborative governance Key theories of IT innovations in government on the interplay between technological innovations and public administration The relationship between technology and democratic accountability and the various ways of harnessing the new technologies to advance public value Key strategies and conditions for fostering success in leveraging technological innovations for public service This Handbook will prove to be an invaluable guide and resource for students, scholars and practitioners interested in this growing field of technological innovations in government.

Managing Digital Governance provides public administrators with a comprehensive, integrated framework and specific techniques for making the most of digital innovation to advance public values. The book focuses on the core issues that public administrators face when using information and communication technologies (ICTs) to produce and deliver public service, and to facilitate democratic governance, including efficiency, effectiveness, transparency, and accountability. Offering insight into effectively managing growing complexity and fragmentation in digital technology, this book provides practical management strategies to address external and internal challenges of digital governance. External challenges include digital inclusiveness, open government, and citizen-centric government; internal ones include information and knowledge management, risk management for digital security and privacy, and performance management of information technologies. Unique in its firm grounding in public administration and management literature and its synergistic combination of theory and practice, Managing Digital Governance identifies future trends and ways to develop corresponding capacity while offering enduring lessons and time-tested digital governance management strategies. This book will serve as an invaluable resource for students, scholars, and practitioners in public administration, management, and governance who aspire to become leaders equipped to leverage digital technologies to advance public governance.

The explosive growth in information technology has ushered in unparalleled new opportunities for advancing public service. Featuring 24 chapters from foremost experts in the field of digital government, this Handbook provides an authoritative survey of key emerging technologies, their current state of development and use in government, and insightful discussions on how they are reshaping and influencing the future of public administration. This Handbook explores: Key emerging technologies (i.e., big data, social media, Internet of Things (IOT), GIS, smart phones & mobile technologies) and their impacts on public administration The impacts of the new technologies on the relationships between citizens and their governments with the focus on collaborative governance Key theories of IT innovations in government on the interplay between technological innovations and public administration The relationship between technology and democratic accountability and the various ways of harnessing the new technologies to advance public value Key strategies and conditions for fostering success in leveraging technological innovations for public service This Handbook will prove to be an invaluable guide and resource for students, scholars and practitioners interested in this growing field of technological innovations in government.

Although fast growth and innovation characterize electronic governance in the Asia-Pacific region, existing research on e-governance has barely addressed the opportunities and challenges presented by emerging practices in this region. Electronic Governance and Cross-Boundary Collaboration: Innovations and Advancing Tools will provide research-based policy and management recommendations for innovative e-governance. By focusing on recent developments that will shape the future of e-governance, this book offers an analytical and comparative framework for evaluating and improving e-governance and provides a rich array of models from diverse institutional contexts, focusing on the Asia-Pacific region. Scholars in public administration, public management, and information science can enrich their research on public affairs and e-governance, government agencies and practitioners can learn about the adoption, use, and impact of e-governance, and both groups can use the book to generate sound policy and management decisions for the Asia-Pacific region and beyond.