Taking a global and critical perspective, this textbook presents the concepts, theories and applications from the field of intercultural communication in a lively and easy-to-follow style. Covering all the essential topics, from immigration and intercultural conflict, to intercultural health communication and communication in the workplace, this cutting-edge 4th edition: Explains the key theories and concepts you need to know. Brings theory to life with a range of global case studies. Ties key ideas and debates to the reality of intercultural skills and practice. Adds a new chapter on intercultural communication and business. Expands coverage of topical areas such as health and crisis communication and virtual communication in the workplace. Introducing Intercultural Communication is the ideal guide to becoming a critical consumer of information and an effective global citizen. It is essential reading for students of intercultural communication across media and communication studies, and international business and management. 

This book intervenes in discussions of the fate of nationalism and national identity by exploring the relationship between state appropriation of marketing and branding strategies on the one hand, and, on the other, the commercial mobilization of nationalist discourses.

Transitional Justice and Civil Society in the Balkans covers civil society engagements with transitional justice processes in the Balkans. The Balkans are a region marked by the post-communist and post-conflict transitional turmoil through which its countries are going through. This volume is intended to provide a comprehensive introduction to research in transitional justice in this part of the world, mostly written by local scholars. Transitional justice is ever-growing field which responds to dilemmas over how successor regimes should deal with past human rights abuses of their authoritarian predecessors. The editors and author emphasize the relatively unexplored and under-researched role of civil society groups and social movements, such as local women's groups, the role of art and community media and other grass-roots transitional justice mechanisms and initiatives. Through specific case-studies, the unique contribution of this volume is not only that it covers a part of the world that is not adequately represented in transitional justice field, but also that the volume is the first project originally researched and written by experts and scholars from the region or in collaboration with international scholars.

The volume covers the development of peace psychology in the Balkans. The Balkans is a region marked by post-communist and post-conflict transitional turmoil, and this book provides a comprehensive introduction to research in peace psychology in this part of the world, written by scholars primarily working in the Balkan area. It brings together innovative scholarship that examines interdisciplinary aspects of peace psychology researched and written by scholars from Kosovo, Serbia, Bosnia, Bulgaria, Romania, Macedonia, Croatia, and Slovenia as well as presenting research that responds to contemporary global issues by tracking the ways in which peace psychology is developing and implementing in the Balkans.

"Transitional Justice and Civil Society in the Balkans" covers civil society engagements with transitional justice processes in the Balkans. The Balkans are a region marked by the post-communist and post-conflict transitional turmoil through which its countries are going through.
This volume is intended to provide a comprehensive introduction to research in transitional justice in this part of the world, mostly written by local scholars. Transitional justice is ever-growing field which responds to dilemmas over how successor regimes should deal with past human rights abuses of their authoritarian predecessors. The editors and author emphasize the relatively unexplored and under-researched role of civil society groups and social movements, such as local women s groups, the role of art and community media and other grass-roots transitional justice mechanisms and initiatives. Through specific case-studies, the unique contribution of this volume is not only that it covers a part of the world that is not adequately represented in transitional justice field, but also that the volume is the first project originally researched and written by experts and scholars from the region or in collaboration with international scholars."

The volume covers the development of peace psychology in the Balkans. The Balkans is a region marked by post-communist and post-conflict transitional turmoil, and this book provides a comprehensive introduction to research in peace psychology in this part of the world, written by scholars primarily working in the Balkan area. It brings together innovative scholarship that examines interdisciplinary aspects of peace psychology researched and written by scholars from Kosovo, Serbia, Bosnia, Bulgaria, Romania, Macedonia, Croatia, and Slovenia as well as presenting research that responds to contemporary global issues by tracking the ways in which peace psychology is developing and implementing in the Balkans.

Taking a global and critical perspective, this textbook presents the concepts, theories and applications from the field of intercultural communication in a lively and easy-to-follow style. Covering all the essential topics, from immigration and intercultural conflict, to intercultural health communication and communication in the workplace, this cutting-edge 4th edition: Explains the key theories and concepts you need to know. Brings theory to life with a range of global case studies. Ties key ideas and debates to the reality of intercultural skills and practice. Adds a new chapter on intercultural communication and business. Expands coverage of topical areas such as health and crisis communication and virtual communication in the workplace. Introducing Intercultural Communication is the ideal guide to becoming a critical consumer of information and an effective global citizen. It is essential reading for students of intercultural communication across media and communication studies, and international business and management. 

Yugoslavia may be done, but it lives on in the memory of its last generation, along with the potent mix of nationalisms, globalisation, and historical tensions that helped dissolve it. If the dissolution of Yugoslavia has taught us anything, it is that nationalism and globalisation are not mutually exclusive. Drawing on the recollections of key figures among the last Serbian generation to grow up Yugoslav, this book explores the transition from socialism to capitalism, from the dream of pan-Slavic working class identity to the contentious capitalist reality that gave us the word "Balkanisation". This book paints the portrait of the ruling generation and its ambivalent attitudes toward both the socialist past and the capitalist, Western-oriented present. In so doing, it also explores the emerging phenomenon of Yugo-nostalgia-the way in which the socialist past is re-created for a consumption-oriented present as one more marketing gimmick. Although focused on the case of Serbia and the troubled Milosevic era, it speaks to the broader theme of the fate of nationalism and national identity in an era of capitalist globalisation. It also troubles the notion of modernisation as a unified and unifying process by unfolding the complex mix of tradition and novelty, cosmopolitan aspiration, and historical identification that characterise not only the former Yugoslavia, but the process whereby nations are incorporated into the global market economy. Through the exploration of a particular case, the book explores the landscape of hopes and misgivings that characterise the post-Cold-War era.