Architect, engineer, integrate, and implement security across increasingly complex, hybrid enterprise networks Key Features Learn how to apply industry best practices and earn the CASP+ certification Explore over 400 CASP+ questions to test your understanding of key concepts and help you prepare for the exam Discover over 300 illustrations and diagrams that will assist you in understanding advanced CASP+ concepts Book DescriptionCompTIA Advanced Security Practitioner (CASP+) ensures that security practitioners stay on top of the ever-changing security landscape. The CompTIA CASP+ CAS-004 Certification Guide offers complete, up-to-date coverage of the CompTIA CAS-004 exam so you can take it with confidence, fully equipped to pass on the first attempt. Written in a clear, succinct way with self-assessment questions, exam tips, and mock exams with detailed explanations, this book covers security architecture, security operations, security engineering, cryptography, governance, risk, and compliance. You'll begin by developing the skills to architect, engineer, integrate, and implement secure solutions across complex environments to support a resilient enterprise. Moving on, you'll discover how to monitor and detect security incidents, implement incident response, and use automation to proactively support ongoing security operations. The book also shows you how to apply security practices in the cloud, on-premises, to endpoints, and to mobile infrastructure. Finally, you'll understand the impact of governance, risk, and compliance requirements throughout the enterprise. By the end of this CASP study guide, you'll have covered everything you need to pass the CompTIA CASP+ CAS-004 certification exam and have a handy reference guide. What you will learn Understand Cloud Security Alliance (CSA) and the FedRAMP programs Respond to Advanced Persistent Threats (APT) by deploying hunt teams Understand the Cyber Kill Chain framework as well as MITRE ATT&CK and Diamond Models Deploy advanced cryptographic solutions using the latest FIPS standards Understand compliance requirements for GDPR, PCI, DSS, and COPPA Secure Internet of Things (IoT), Industrial control systems (ICS), and SCADA Plan for incident response and digital forensics using advanced tools Who this book is forThis CompTIA book is for CASP+ CAS-004 exam candidates who want to achieve CASP+ certification to advance their career. Security architects, senior security engineers, SOC managers, security analysts, IT cybersecurity specialists/INFOSEC specialists, and cyber risk analysts will benefit from this book. Experience in an IT technical role or CompTIA Security+ certification or equivalent is assumed.

Learn IT security essentials and prepare for the Security+ exam with this CompTIA exam guide, complete with additional online resources-including flashcards, PBQs, and mock exams-at securityplus.training Key Features Written by Ian Neil, one of the world's top CompTIA Security+ trainers Test your knowledge of cybersecurity jargon and acronyms with realistic exam questions Learn about cryptography, encryption, and security policies to deliver a robust infrastructure Book DescriptionThe CompTIA Security+ certification validates the fundamental knowledge required to perform core security functions and pursue a career in IT security. Authored by Ian Neil, a world-class CompTIA certification trainer, this book is a best-in-class study guide that fully covers the CompTIA Security+ 601 exam objectives. Complete with chapter review questions, realistic mock exams, and worked solutions, this guide will help you master the core concepts to pass the exam the first time you take it. With the help of relevant examples, you'll learn fundamental security concepts from certificates and encryption to identity and access management (IAM). As you progress, you'll delve into the important domains of the exam, including cloud security, threats, attacks and vulnerabilities, technologies and tools, architecture and design, risk management, cryptography, and public key infrastructure (PKI). You can access extra practice materials, including flashcards, performance-based questions, practical labs, mock exams, key terms glossary, and exam tips on the author's website at securityplus.training. By the end of this Security+ book, you'll have gained the knowledge and understanding to take the CompTIA exam with confidence. What you will learn Master cybersecurity fundamentals, from the CIA triad through to IAM Explore cloud security and techniques used in penetration testing Use different authentication methods and troubleshoot security issues Secure the devices and applications used by your company Identify and protect against various types of malware and viruses Protect yourself against social engineering and advanced attacks Understand and implement PKI concepts Delve into secure application development, deployment, and automation Who this book is forIf you want to take and pass the CompTIA Security+ SY0-601 exam, even if you are not from an IT background, this book is for you. You'll also find this guide useful if you want to become a qualified security professional. This CompTIA book is also ideal for US Government and US Department of Defense personnel seeking cybersecurity certification.

Master the concepts and techniques that will enable you to succeed on the SK0-004 exam the first time with the help of this study guide Key Features Explore virtualisation, IPv4 & IPv6 networking, administration and more Enhancing limited knowledge of server configuration and function A study guide that covers the objectives for the certification examination Book DescriptionCompTIA Server+ Certification is one of the top 5 IT certifications that is vendor neutral.System administrators opt for CompTIA server+ Certification to gain advanced knowledge of concepts including troubleshooting and networking. This book will initially start with the configuration of a basic network server and the configuration for each of its myriad roles. The next set of chapters will provide an overview of the responsibilities and tasks performed by a system administrator to manage and maintain a network server. Moving ahead, you will learn the basic security technologies, methods, and procedures that can be applied to a server and its network. Next, you will cover the troubleshooting procedures and methods in general, and specifically for hardware, software, networks, storage devices, and security applications. Toward the end of this book, we will cover a number of troubleshooting and security mitigation concepts for running admin servers with ease. This guide will be augmented by test questions and mock papers that will help you obtain the necessary certification. By the end of this book, you will be in a position to clear Server+ Certification with ease. What you will learn Understand the purpose and role of a server in a computer network Review computer hardware common to network servers Detail the function and configuration of network operating systems Describe the functions and tasks of network operating system administration Explain the various data storage options on a computer network Detail the need for, and the functioning and application of, network and server security Describe the operational elements of a network provided by a server Explain the processes and methods involved in troubleshooting server issues Who this book is forThis book is targeted towards professionals seeking to gain the CompTIA Server+ certification. People coming from a Microsoft background with basic operating system and networking skills will also find this book useful. Basic experience working with system administration is mandatory.

Learn from Ian Neil, one of the world's top CompTIA Security+ trainers in the world, and enhance your analytical skills to pass the CompTIA Security+ SY0-501 exam Key Features Become a pro at answering questions from all six of the domains of the SY0-501 exam Learn about cryptography algorithms, security policies, and their real-world implementations Solve practice tests that complement the official CompTIA Security+ certification exam Book DescriptionCompTIA Security+ is a core security certification that will validate your baseline skills for a career in cybersecurity. Passing this exam will not only help you identify security incidents but will also equip you to resolve them efficiently. This book builds on the popular CompTIA Security+ Certification Guide, which mirrors the SY0-501 exam pattern. This practice test-based guide covers all six domains of the Security+ SY0-501 exam: threats, attacks, and vulnerabilities; technologies and tools; architecture and design; identity and access management; cryptography and PKI; and risk management. You'll take six mock tests designed as per the official Security+ certification exam pattern, each covering significant aspects from an examination point of view. For each domain, the book provides a dedicated cheat sheet that includes important concepts covered in the test. You can even time your tests to simulate the actual exam. These tests will help you identify gaps in your knowledge and discover answers to tricky exam questions. By the end of this book, you'll have developed and enhanced the skills necessary to pass the official CompTIA Security+ exam. What you will learn Understand how prepared you are for the CompTIA Security+ certification Identify different types of security threats, attacks, and vulnerabilities Explore identity and access management in an enterprise environment Protect your business tools and platforms from cyberattacks Create and maintain a secure network Understand how you can protect your data Discover encryption techniques required to protect against various cyber threat scenarios Who this book is forIf you are a security administrator, a system or network administrator, or anyone who wants to pass the CompTIA Security+ exam, this book is for you. This book is an ideal resource for students who want a career or degree in cybersecurity or are studying for the CISSP certification exam.

Your perfect companion to prepare for and pass the CompTIA Project+ PK0-004 exam Key Features Manage project changes and deliver desired project outcomes Gain confidence in passing the PK0-004 exam with the help of practice questions Obtain insight from J. Ashley Hunt, an accomplished subject matter expert Book DescriptionThe CompTIA Project+ exam is designed for IT professionals who want to improve their career trajectory by gaining certification in project management specific to their industry. This guide covers everything necessary to pass the current iteration of the Project+ PK0-004 exam. The CompTIA Project+ Certification Guide starts by covering project initiation best practices, including an understanding of organizational structures, team roles, and responsibilities. You'll then study best practices for developing a project charter and the scope of work to produce deliverables necessary to obtain formal approval of the end result. The ability to monitor your project work and make changes as necessary to bring performance back in line with the plan is the difference between a successful and unsuccessful project. The concluding chapters of the book provide best practices to help keep an eye on your projects and close them out successfully. The guide also includes practice questions created to mirror the exam experience and help solidify your understanding of core project management concepts. By the end of this book, you will be able to develop creative solutions for complex issues faced in project management. What you will learn Develop a project charter and define team roles and responsibilities Plan the project scope, schedule, budget, and risks Process change requests and work with procurement documents Close a formal project or phase and get an overview of Agile Project Management principles Create a work breakdown structure (WBS) and dictionary Discover best practices for identifying, analyzing, and responding to risk Gain important exam information and discover the next steps Who this book is forThe CompTIA Project+ Certification Guide is for entry-level project managers who are looking for a common language and best practices in the IT project management space as well as a certification to excel in their career.

Consolidate your knowledge base with critical Security+ review CompTIA Security+ Review Guide, Fourth Edition, is the smart candidate's secret weapon for passing Exam SY0-501 with flying colors. You've worked through your study guide, but are you sure you're prepared? This book provides tight, concise reviews of all essential topics throughout each of the exam's six domains to help you reinforce what you know. Take the pre-assessment test to identify your weak areas while there is still time to review, and use your remaining prep time to turn weaknesses into strengths. The Sybex online learning environment gives you access to portable study aids, including electronic flashcards and a glossary of key terms, so you can review on the go. Hundreds of practice questions allow you to gauge your readiness, and give you a preview of the big day. Avoid exam-day surprises by reviewing with the makers of the test--this review guide is fully approved and endorsed by CompTIA, so you can be sure that it accurately reflects the latest version of the exam. The perfect companion to the CompTIA Security+ Study Guide, Seventh Edition, this review guide can be used with any study guide to help you: Review the critical points of each exam topic area Ensure your understanding of how concepts translate into tasks Brush up on essential terminology, processes, and skills Test your readiness with hundreds of practice questions You've put in the time, gained hands-on experience, and now it's time to prove what you know. The CompTIA Security+ certification tells employers that you're the person they need to keep their data secure; with threats becoming more and more sophisticated, the demand for your skills will only continue to grow. Don't leave anything to chance on exam day--be absolutely sure you're prepared with the CompTIA Security+ Review Guide, Fourth Edition.

This effective self-study guide offers 100% coverage of the challenging SCSP SNIA Certified Storage Professional exam Take the SCSP SNIA Certified Storage Professional exam with complete confidence using the information contained in this comprehensive exam preparation package. To aid in study, each chapter includes "Exam Tips" sections that highlight key information and point out potential pitfalls and detailed examples illustrate real-world applications. Exercises and practice questions throughout reinforce key information and facilitate retention. Fulfilling the promise of the All-in-One series, this comprehensive reference serves as a study tool AND a valuable on-the-job reference that will serve you well beyond the exam. SCSP SNIA Certified Storage Professional All-in-One Exam Guide (Exam S10-110) features practice questions that match those on the actual SCSP exam in content, format, and style. * Fully covers every topic on the SCSP SNIA Certified Storage Professional exam * Written by a leading expert in storage networking * Valuable appendix contains a complete, accurate practice exam

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Concise, focused coverage of the CompTIA Storage+ examPrepare for the CompTIA Storage+ exam with McGraw-Hill -a Platinum-Level CompTIA Authorized Partner-and get the competitive edge on exam day! This convenient self-study tool fully covers the vendor-neutral CompTIA Storage+ Powered by SNIA exam. You'll learn the skills required to configure basic networks to include archive, backup, and restoration technologies. Each chapter includes a list of topics covered, helpful exam tips, and practice exam questions with in-depth answer explanations. CompTIA Storage+ Quick Review Guide covers all exam topics, including: Storage essentials Storage infrastructure Storage networking Storage hardware Virtualization Storage management Business continuity Security Design Environment Data migration Compliance Deduplication and compression Troubleshooting

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Bestselling CompTIA A+ author Mike Meyers provides hands-on, step-by-step labs-updated for the 2012 release of Exam 220-801-so you can practice the IT skills essential for your successMike Meyers' CompTIA A+ Guide to Managing and Troubleshooting Hardware Lab Manual, Fourth Edition contains more than 75 labs that challenge you to solve real-world problems with key concepts. Clear, measurable lab objectives map to certification exam objectives, ensuring direct correspondence to Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting Hardware, Fourth Edition. Lab solutions are only available to instructors and are not printed inside the book. The Lab Manual also includes materials lists and lab set-up instructions. Step-by-step, not click-by click, lab scenarios require you to think critically, and Hint and Warning icons guide you through potentially tricky situations. Post-lab observation questions measure your understanding of lab results and the key term quiz helps to build your vocabulary.

Gain street-smart skills in network administration

Think of the most common and challenging tasks that network administrators face, then read this book and find out how to perform those tasks, step by step. "CompTIA Network + Lab Manual" provides an inside look into the field of network administration as though you were actually on the job. You'll find a variety of scenarios and potential roadblocks, as well as clearly mapped sections to help you prepare for the CompTIA Network+ Exam N10-005. Learn how to design, implement, configure, maintain, secure, and troubleshoot a network with this street-smart guide.Provides step-by-step instructions for many of the tasks network administrators perform on a day-to-day basis, such as configuring wireless components; placing routers and servers; configuring hubs, switches, and routers; configuring a Windows client; and troubleshooting a networkAddresses the CompTIA Network+ Exam N10-005 objectives and also includes a variety of practice labs, giving you plenty of opportunities for hands-on skill-buildingOrganized by the phases of network administration: designing a network, implementing and configuring it, maintenance and security, and troubleshooting

Study, practice, and review for the new CompTIA Network+ N10-005 Exam, or a networking career, with this practical, thorough lab manual.

Practice the Skills You'll Need on the Job!

Perfect for both classroom and self-paced learningLabs that challenge you to solve problems based on realistic case studies Step-by-step scenarios that require you to think critically Post-lab observation questions that measure your understanding of lab results and key term quizzes that help build your vocabulary End-of-chapter solutions that explain not only what happened, but why

In this lab manual, you'll practice: Identifying, Adding, and Removing System Components Diagnosing and Troubleshooting Common Computer Problems Protecting Your Computer's Power and Utilizing Important Safety Procedures Identifying Your PC's Motherboard, Processors, and Memory Installing and Maintaining Peripheral Devices Including Printers Performing Basic Networking Skills Installing and Upgrading Operating Systems Diagnosing and Troubleshooting Operating System Problems Configuring and Troubleshooting Network Utilities

Master IT hardware and software installation, configuration, repair, maintenance, and troubleshooting and fully prepare for the CompTIA (R) A+ Core 1 (220-1101) and Core 2 (220-1102) exams This is your all-in-one, real-world, full-color guide to connecting, managing, and troubleshooting modern devices and systems in authentic IT scenarios. Its thorough instruction built on the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exam objectives includes coverage of Windows 11, Mac, Linux, Chrome OS, Android, iOS, cloud-based software, mobile and IoT devices, security, Active Directory, scripting, and other modern techniques and best practices for IT management. Award-winning instructor Cheryl Schmidt also addresses widely-used legacy technologies-making this the definitive resource for mastering the tools and technologies you'll encounter in real IT and business environments. Schmidt's emphasis on both technical and soft skills will help you rapidly become a well-qualified, professional, and customer-friendly technician. Learn more quickly and thoroughly with these study and review tools: Learning Objectives and chapter opening lists of CompTIA A+ Certification Exam Objectives make sure you know exactly what you'll be learning, and you cover all you need to know Hundreds of photos, figures, and tables present information in a visually compelling full-color design Practical Tech Tips provide real-world IT tech support knowledge Soft Skills best-practice advice and team-building activities in every chapter cover key tools and skills for becoming a professional, customer-friendly technician Review Questions-including true/false, multiple choice, matching, fill-in-the-blank, and open-ended questions-carefully assess your knowledge of each learning objective Thought-provoking activities help students apply and reinforce chapter content, and allow instructors to "flip" the classroom if they choose Key Terms identify exam words and phrases associated with each topic Detailed Glossary clearly defines every key term Dozens of Critical Thinking Activities take you beyond the facts to deeper understanding Chapter Summaries recap key concepts for more efficient studying Certification Exam Tips provide insight into the certification exam and preparation process Now available online for free, the companion Lab Manual! The companion Complete A+ Guide to IT Hardware and Software Lab Manual provides students hands-on practice with various computer parts, mobile devices, wired networking, wireless networking, operating systems, and security. The 140 labs are designed in a step-by-step manner that allows students to experiment with various technologies and answer questions along the way to consider the steps being taken. Some labs include challenge areas to further practice the new concepts. The labs ensure students gain the experience and confidence required to succeed in industry.

This fully updated four-color textbook is designed for classroom use and covers every topic on the latest version of the challenging CompTIA Network+ exam Written by Mike Meyers, the leading CompTIA certification and training expert, this full-color resource prepares students for the CompTIA Network+ exam and puts you on the path to becoming an expert networking professional. Thoroughly revised for the current version of the CompTIA Network+ exam, the book contains helpful on-the-job advice, hands-on examples, chapter summaries, key terms quizzes, review questions, lab projects, and hundreds of photographs and illustrations. Mike Meyers' CompTIA Network+ Guide to Managing and Troubleshooting Networks, Sixth Edition (Exam N10-008) covers the latest concepts and technologies, including basic datacenter, cloud, and virtual networking concepts. Students will learn networking fundamentals and best practices, and networking fundamentals while following the path to becoming an effective networking professional. Special design elements throughout reinforce salient points while preparing you for exam day. Contains 100% coverage of every objective for CompTIA Network+ exam N10-008 Online content includes 100 accurate practice questions, a self-assessment practice exam engine, videos and lab simulations from Mike Meyers, and on-the-job tools and utilities Written by CompTIA certification and training guru Mike Meyers Instructor materials and answer keys are available to adopting instructors through your McGraw Hill sales representative (answers are not printed in the book)

The official study guide helps you master all the topics on the CompTIA CASP exam, including Enterprise security Risk management and incident response Research, analysis, and assessment Integration of computing, communications, and business disciplines Technical integration of enterprise components CompTIA (R) Advanced Security Practitioner (CASP) CAS-002 Cert Guide focuses specifically on the objectives for CompTIA's CASP CAS-002 exam. Expert security certification training experts Robin Abernathy and Troy McMillan share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. The book presents you with an organized test preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. The companion CD-ROM contains a powerful Pearson IT Certification Practice Test engine that allows you to focus on individual topic areas or take a complete, timed exam. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most. Well regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that will allow you to succeed on the exam the first time. Companion CD Your purchase includes access to two complete, free practice exams available online for download and anytime/anywhere use. Includes Exclusive Offer for 70% Off Premium Edition eBook and Practice Test

Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you'll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you'll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.

Practice the Skills Essential for a Successful IT Career *80+ lab exercises challenge you to solve problems based on realistic case studies *Lab analysis tests measure your understanding of lab results *Step-by-step scenarios require you to think critically *Key term quizzes help build your vocabulary Mike Meyers' CompTIA Network+ (R) Guide to Managing and Troubleshooting Networks Lab Manual, Fifth Edition covers:*Network models*Cabling and topology*Ethernet basics and modern Ethernet*Installing a physical network*TCP/IP*Routing*Network naming*Advanced networking devices*IPv6*Remote connectivity*Wireless networking*Virtualization and cloud computing*Mobile networking*Building a real-world network*Managing risk*Protecting your network*Network monitoring and troubleshooting

This effective study resource delivers complete coverage of all topics on the newest versions of these challenging HIT exams This comprehensive self-study guide fully prepares candidates for the Certified Associate in Healthcare Information and Management Systems (CAHIMS) exam, all six Certified Healthcare Technology Specialist (CHTS) exams, and CompTIA's HIT exam. The book enables computer professionals to transition into healthcare information technology (HIT) with coverage of topics ranging from regulatory requirements to healthcare privacy and security and also serves as a valuable on-the-job reference. Healthcare Information Technology: CHTS Certified Healthcare Technology Specialist & CAHIMS Certified Associate in Healthcare Information and Management Systems Exam Guide is designed to familiarize IT professionals with the health-related aspects and the IT requirements of the healthcare HIT field. Written in a hands-on, straightforward style, the book includes "Tips," which highlight important information throughout the chapters; "Use Cases," which detail HIT at work in real-world situations; chapter summaries; and chapter review questions that test comprehension. * Electronic content includes practice exams, a list of HIT roles, and a PDF copy of the book * Appendices allow readers to drill down and focus on the content pertaining to a specific exam * Written by a team of experts with extensive professional experience

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO HARDWARE, Ninth Edition, closely integrates the CompTIA A+ Exam objectives to prepare students for the 220-901 certification exams. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage students to learn by doing. The new edition features more coverage of updated hardware, security, and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with Lab Manuals, CourseNotes, online labs and the optional MindTap that includes labs, certification test prep and interactive exercises and activities, this proven text offers students an ideal way to prepare for success as a professional IT support technician.

This is the second edition of the classic on the history of British horse racing. It provides a detailed and far-ranging social and economic analysis of the major changes in British flat racing, in particular in the period between 1830 and 1939. Four major themes are explored. Firstly, the changing character and structure of the sport. Secondly, the morality of racing, which was a corrupt sport par excellence for much of the nineteenth century. Thirdly, on four categories of participants in racing jockeys, trainers, owners and breeders. Here, the author assesses whether or not these could make money out of racing. Fourthly, the book examines gambling and its important symbiotic relationship with racing. The televised, sponsored, carefully governed sport today is a vastly different affair from that of the 18th century. Then racing was a free, social event, the highlight of the entertainment calendar for the bulk of the local community. By the late 19th century most race meetings were highly commercial enterprises, requiring payment from all spectators, many of whom had travelled some distance to attend. The excitement and historical interest of these meetings is well captured here."

Gain the Sybex advantage with this complete guide to A+ certification The CompTIA A+ Complete Study Guide is your complete solution for A+ exam preparation. Covering 100% of Exam 220-901 and Exam 220-902 objectives, this book gives you everything you need to ensure that you not only understand the basics of IT, but that you can demonstrate your understanding effectively. Now in its third edition, this guide has been updated to reflect the exam's new focus. Coverage includes the latest best practices, Windows 8/8.1 and mobile OSes, and an emphasis on the practical skills required on the job. Clear and concise, this book helps you solidify your understanding of crucial hardware and operating system maintenance and troubleshooting topics covered on the exam. You also gain access to the Sybex exclusive online interactive learning environment and test bank, featuring bonus practice exams, electronic flashcards, and a searchable PDF glossary of the most important terms you need to understand. The CompTIA A+ certification is the essential computer technician credential, and is required by over 100 leading employers. This book helps you prepare and practice so you can approach the exam with confidence, and pass with flying colors. * Review the components of personal computers, laptops, and portable devices * Understand operating systems, networks, and security * Get up to speed on safety and environmental issues * Practice effective communication and the "soft skills" of professionalism More than just a review of computer parts, this book covers everything you'll see on the exam. Why go in unprepared when you can have the Sybex advantage?

Master the details of IT technical support as best-selling authors Andrews, West and Dark explain how to work effectively with users as well as how to install, maintain and troubleshoot computer hardware and networks in the leading COMPTIA A+ CORE 1 EXAM: GUIDE TO COMPUTING INFRASTRUCTURE, 10E. This step-by-step, highly visual approach uses CompTIA A+ Exam objectives as a framework to prepare you for the 220-1001 certification exam. Each chapter covers core and advanced topics while emphasizing practical applications of the most current technology, techniques and industry standards in IT today. You learn by doing with this edition's expanded coverage of the latest hardware, security, mobile device support, cloud computing and virtualization. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test prep and interactive activities to prepare you for a role as a professional IT support technician

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ Guide to IT Technical Support, 9th Edition closely integrates the CompTIA+ Exam objectives to prepare you for the 220-901 and 220-902 certification exams. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. The new edition features more coverage of updated hardware, security, virtualization, new coverage of cloud computing, Linux and Mac OS, and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with Lab Manuals, CourseNotes online labs and the optional MindTap that includes online labs, certification test prep and interactive exercises and activities, this proven text offers students an ideal way to prepare for success as a professional IT support technician and administrator.