Equip your learners with the tools for success in a career as a plumber with this comprehensive and updated edition of our bestselling textbook, published in association with City & Guilds. The newly updated and fully revised second edition will help learners: - Study with confidence, covering all core content for the 6035, 9189 and 8202 specifications, as well as the 355 and 356 plumbing and heating T Level occupational specialisms. - Target their learning with detailed qualification mapping grids. - Get to grips with technical content presented in accessible language. - Enhance their understanding of plumbing practice with clear and accurate illustrations and diagrams demonstrating the technical skills they need to master. - Practise maths and English in context, with embedded 'Improve your maths' and 'Improve your English' activities. - Test their knowledge with end-of-chapter practice questions and practical tasks. - Prepare for the workplace with up-to-date information on relevant key regulations and industry standards. - Keep their knowledge current, with clear coverage of major modern cold water, hot water, central heating, sanitation, rainwater systems and environmental technologies.

Many plumbers work hard their whole lives without making the profit that they deserve. Most have never had any real training in how to deal with customers or how to sell products to make a better profit. Many millions of dollars in lost opportunity goes unearned each year because plumbers simply don't know how to spot these opportunities and meet their customers needs to make all of that extra money. This book will give you the skills you need to make much more money starting on your very next job! Whether you work for someone else or are in business for yourself, you will learn how to make more money for your pocket while growing a better customer base that will keep you working and making great profits even when times get tough and others are out of work. The techniques, tactics and skills that you need are all right here in this book. Start here and start putting much more money in your pocket without working any harder than you already are.

This book provides an understanding of Business Continuity Management (BCM) implementation for local/international construction operations, with a primary focus on Indonesian construction firms as an illustrative example. It reviews the whole spectrum of work relating to organizational culture (OC) and the institutional framework (IF) as one of the key ways for companies to evaluate and implement BCM in construction operations. Once readers have acquired a sound understanding of BCM, OC and IF linkages in construction firms, the lessons learned can be extended to other companies. This is facilitated through a systematic assessment framework presented in the book using a Knowledge Based Decision Support System (BCM-KBDSS), which allows these companies to evaluate their current status quo with respect to BCM, OC and IF, and then make informed decisions on how and to what extent BCM should be implemented in their operations. As such, the book offers a unique blend of theory and practice, ensuring readers gain a far better understanding of BCM implementation in the construction industry.

This book examines construction safety from the perspective of informatics and econometrics. It demonstrates the potential of employing various information technology approaches to share construction safety knowledge. In addition, it presents the application of econometrics in construction safety studies, such as an analytic hierarchy process used to create a construction safety index. It also discusses structure equation and dynamic panel models for the analysis of construction safety claims. Lastly, it describes the use of mathematical and econometric models to investigate construction practitioners' safety.

This book addresses information technologies recently applied in the field of construction safety. Combining case studies, literature reviews and interviews to study the issue, it presents cutting-edge applications of various information technologies (ITs) in construction in different parts of the world, together with a wealth of figures, tables and examples. Though primarily intended for researchers and experts in the field, the book will also benefit graduate students.

Exploring complex and intelligent analytical and mathematical methods, this book examines how different approaches can be used to optimize program management in the construction industry. It presents an in-depth study of the different program management methods, ranging from simple decision-making techniques and statistics analysis to the more complex linear programming and demonstrates how knowledge-base systems and genetic algorithms can be used to optimize resources and meet time, budget and quality criteria. It addresses topics including decision-making principles, planning and scheduling, mathematical forecasting models, optimization techniques programming and artificial intelligence techniques. Providing a valuable resource for anyone managing multiple projects in the construction industry, this book is intended for civil and construction engineering students, project managers, construction managers and senior engineers.

"Eco-efficient Construction and Building Materials" provides essential reading about materials for the construction industry in the twenty-first century. It covers the latest findings in the field, especially the toxicity aspects, embodied energy, construction and demolition wastes, the use of wastes in concrete, masonry units, materials reinforced with vegetable fibres, earth construction, the durability aspects, and also the importance of nanotechnology to the development of more environmentally-friendly materials.

Based on more than nine hundred references, "Eco-efficient Construction and Building Materials" is of fundamental importance to academics, engineers and architects who are dedicated to the creation of a greener and more holistic construction industry.

Ensure your learners have the knowledge and skills to start a successful career in the construction industry, with this comprehensive new textbook published in association with City & Guilds for the legacy 6706, new 7906 and new Apprenticeship standard. This brand new title will help students: - Study with confidence, using the most up-to-date information available for all specifications and industry standards - Enhance their understanding of concepts and techniques with clear and accurate technical drawings and step-by-step photo sequences - Test their knowledge with end of chapter practice questions - Get ready for the workplace with industry tips and activities - Develop core skills with authors Stephen Jones and Stephen Redfern, who draw on their extensive teaching and industry experience

The book presents the development of the Construction Quality Assessment System (CONQUAS), Singapore's de facto quality performance measurement system, explains the application of the Quality Management System (QMS) to manage CONQUAS and identifies 33 critical success factors (CSFs) for achieving high CONQUAS scores. Through CONQUAS, the reader benefits from understanding how the Singapore government developed and implemented the first objective system for measuring what many building professionals have perceived to be elusive quality standards in the construction industry. The book presents both the theoretical concepts as well as the practical aspects to achieving strategic Project Quality Management that is anchored on the CSFs to building best practices. To realistically reflect the practical aspects and challenging issues faced by stakeholders in the construction industry, questionnaire surveys were conducted with building professionals to distinguish the importance level and extent of adoption of the 33 CSFs (identified from a comprehensive review of the extant literature) in influencing and affecting the achievement of high CONQUAS scores. These were further anchored by in-depth interviews with quality experts in the Singapore construction industry to provide a better understanding of issues relating to strategic Project Quality Management. Collectively, the empirical findings collated from the building professionals suggest that while the CSFs identified are known tenets of quality, these were still not being followed in their totality. A further case study was conducted through a formal set of in-depth interviews with the quality assurance team of a construction company who has direct involvement before, during and after their tremendous improvements in the CONQUAS scores attained. The strength of this book therefore represents a true account and reflections of real-life practices and experiences in the construction industry for contractors, quality managers and policy-makers to learn from. Although the context of this book relates to the Singapore experience, the lessons and recommendations are equally relevant and applicable to the global construction industry in both the developing and developed countries whose stakeholders (in both the public and private sectors) wish to understand how CONQUAS works, and how the CSFs identified can likewise be implemented for strategic Project Quality Management to building best practices. The book is therefore of interests to researchers, academia and practitioners in the construction industry as well as in other sectors of the economy (in Singapore and other countries) where learning points may be used for enhancing project quality management for buildings.

"House Rating Schemes" provides information to students, architects and researchers in the field of the built environment. It reviews current House Rating Schemes (HRS) used in different countries and investigates how these schemes assess the thermal performance of a house. It challenges the way that these schemes assess building energy efficiency and their inability to evaluate free running buildings which do not need an energy load for heating and cooling indoor environments. Finally, the book proposes a new index and method for HRS in which the efficiency of a house design can be evaluated with reference to its thermal performance in both free running and conditioned operation modes. The book deals with various approaches and methods for rating buildings on the basis of different indexes, with implications for both energy efficiency and thermal comfort. It also guides readers through a computer simulation program for developing a rating system that evaluates and ranks building energy efficiency.

This book provides readers an understanding of the implementation of Enterprise Risk Management (ERM) for international construction operations. In an extended case study, it primarily focuses on Chinese construction firms (CCFs) based in Singapore. In this regard, the book explains the differences and similarities between Risk Management (RM), Project Risk Management (PRM) and ERM in the construction industry, and examines their linkages for international construction operations in a broader context. The explanation elaborates on how companies may adopt and implement RM, PRM and ERM as appropriate in their various operations, both in their home market as well as in overseas host markets. The book also reviews the whole spectrum of work relating to organizational behavior (OB) as one of the key underpinnings for companies to evaluate and implement ERM. It will benefit practitioners from the industry as well as academics interested in the implementation of ERM practices in international construction operations.

This study presents exploratory work and seeks to identify and evaluate the success and failure factors that could form a guideline for further study and to some extent help professionals to understand some critical aspects that impact project performance concerning construction in India. A total of 55 attributes affecting the performance of construction projects are analysed in terms of their level of influence on four key performance criteria - schedule, cost, quality, and no disputes - using a two-stage questionnaire survey. These attributes are then further analysed, interpreted and evaluated. Based on the critical success factors obtained from the study, a neural network model-based predictive model for project performance has been developed. The performance prediction models have been derived for all four project performance criteria. Further, a hypothesis that 'project success' is influenced by 'success traits' has also been formulated. The hypothesized positive inter-relationships between success traits and project success have been tested using the structural equation modelling technique. Besides supporting the intuition of past researchers in recognizing 'coordination' as a key success factor, this study has revealed that coordination is not an isolated and independent activity, but is a typical management function with an inherent role in all major management activities. Key elements affecting coordination have also been identified and their influence on coordination effort has been studied. Furthermore, the present study has also identified three broad skill groups required of effective project coordinators. The results are validated through case studies of live projects and structured interviews with experts in the field of construction management.

Covers the entire process of risk management by providing methodologies for determining the sources of engineering project risk, and once threats have been identified, managing them through: identification and assessment (probability, relative importance, variables, risk breakdown structure, etc.); implementation of measures for their prevention, reduction or mitigation; evaluation of impacts and quantification of risks and establishment of control measures. It also considers sensitivity analysis to determine the influence of uncertain parameters values on different project results, such as completion time, total costs, etc. Case studies and examples across a wide spectrum of engineering projects discuss such diverse factors as: safety; environmental impacts; societal reactions; time and cost overruns; quality control; legal issues; financial considerations; and political risk, making this suitable for undergraduates and graduates in grasping the fundamentals of risk management.

Every day, at home and at work, we have to influence and persuade people. But it's not always easy. Change their Mind outlines the 6 steps you can follow to persuade anyone anytime. By understanding the person you're trying to persuade more deeply, you can build better relationships and get better outcomes. Based on insights from psychology, neuroscience and business research, this practical book will show you exactly what to do and how to do it well.

The only pocket guide to the UK building regulations on the market Succinct, portable, reliable guide to UK Building regulations Essential for anyone involved in building works or renovations in the UK

This book presents the proceedings of the 8th International Conference on Engineering, Project, and Product Management (EPPM 2017), highlighting the importance of engineering, project and product management in a region of the world that is in need of transformation and rebuilding. The aim of the conference was to bring together the greatest minds in engineering and management and offer them a platform to share their innovative, and potentially transformational, findings. The proceedings are comprehensive, multidisciplinary, and advanced in their approach with an appeal not only for academicians and university students but also for professionals in various engineering fields, especially construction, manufacturing and production.

Revised and edited, this new third edition reference covers the full scope of energy management techniques and applications for new and existing buildings, with emphasis on the "systems" approach to developing an effective overall energy management strategy. Foremost in the enhancements to the new edition is content that reflects the emphasis on conservation for "green energy" awareness.

Also examined are building structural considerations, such as heat loss and gain, windows, and insulation. A thorough discussion of heating and cooling systems basics is provided, along with energy management guidelines. Also covered are energy conservation measures that may be applied for lighting systems, water systems, and electrical systems. Specific energy management technologies and their application are discussed in detail, including solar energy systems, energy management systems, and alternative energy technologies.

Covers the full scope of energy management techniques and applications for new and existing buildings

Emphasizes a "systems" approach to developing an effective overall energy management strategy

Includes enhanced content that reflects the emphasis on conservation for "green energy" awareness"

The book presents the latest studies on the work-life balance of millennial (also known as Generation Y) building professionals in Singapore and South Korea. Its main goal is to compare and contrast the workplace attitudes of millennials, and to provide guidelines that help supervisors in the construction industry manage their employees' expectations regarding work-life balance. Accordingly, it explains and links various principles regarding work-life conflicts, work-life enrichments and the work-life interface. Furthermore, the book introduces readers to coping strategies, a dimension that has not yet been explored substantially and has the potential to contribute significantly to the study and understanding of work-life balance. The book makes recommendations for the top management on assigning a capable leader to drive the changes in the organization, and on empowering the leader to implement effective strategies for promoting work-life balance, especially for the millennials who are now playing an increasing central role in the global construction sector.