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Leadership When The Heat Is On - 24 Lessons In High-Performance Management (Paperback): Danny Cox Leadership When The Heat Is On - 24 Lessons In High-Performance Management (Paperback)
Danny Cox
R351 R286 Discovery Miles 2 860 Save R65 (19%) In Stock

TURN EVEN THE MOST STRESSFUL SITUATION INTO AN OPPORTUNITY TO SHINE FOR YOU AND YOUR TEAM.

People aren't born to be high-performing leaders; instead, they need to learn to develop the time-proven characteristics of great leadership. Leadership When the Heat's On shows you how to acquire these characteristics, motivate your people, and achieve remarkable results across your organization-particularly during times of change and stress.

This quick-hitting, hands-on rulebook is chock-full of hard-won advice and action steps for keeping your cool under pressure and inspiring incredible performance from your team.

You'll see how to:

  • Start turning problems into opportunities that can enhance your career
  • Practice “humanagement”-using the job to develop the person while having fun in the process
  • Overcome your team's roadblocks to goal achievement
  • Develop an organization with free-flowing, two-way communication, from top-to-bottom
  • Know the signs of low morale, take immediate action to counteract the causes, and make strategic plans to keep spirits from falling again
  • Encourage inspired thinking by relaxing old rules of conformity and publicly recognizing new ideas

Leadership When the Heat's On prepares you to meet all leadership challenges, whether anticipated or unexpected.

100 Most Successful Women Around The World - Volume 1 (Paperback): Maria-Renee Davila, Caroline Makaka 100 Most Successful Women Around The World - Volume 1 (Paperback)
Maria-Renee Davila, Caroline Makaka
R579 R481 Discovery Miles 4 810 Save R98 (17%) In Stock

The 100 Successful Women Around the World book is a compilation of amazing stories by incredible women from many sectors and many nations that have overcome great odds and achieved balance, daily routines, priorities, and see challenges as opportunities.

This book will inspire, motivate, teach, and empower the reader. It will have a powerful impact on their lives for years to come.

The following global organizations have joined forces to produce this book that will help women of all ages learn and grow in all areas of their lives:

  • Global Trade Chamber (GTC)
  • Ladies of all Nations International (LOANI)
  • 100 Successful Women in Business

This is the first volume featuring the first 50 successful women from around the world.

Black Son White Mother - Unleashing The Power Of Diversity In The Workplace (Paperback): Charlie Masala, Gail Vermeulen Black Son White Mother - Unleashing The Power Of Diversity In The Workplace (Paperback)
Charlie Masala, Gail Vermeulen; Foreword by Leslie Sedibe
R277 Discovery Miles 2 770 In Stock

We have all been culturally programmed, whether we are aware of it or not. We are the sum total of our upbringings, life experiences, and cultures. These factors influence how we manage relationships and interact with other people around us. Yet, so many managers and leaders today underestimate the importance of diversity to personal & corporate success.

In Black Son White Mother, Human Resources experts Charlie Masala and Gail Vermeulen reveal how to manage diversity fairly and with confidence.

You will discover how to:

  • Make diversity work for your organization
  • Utilize people as a competitive business advantage
  • Be aware of your own prejudices/biases and stereotyping that hinder your leadership success
  • Become an inspirational leader by integrating intelligence, emotional intelligence, and social intelligence
  • Embrace people from diverse backgrounds
  • Tap into the positive power of diversity
  • Accept that you need to move out of your own comfort zone where you are happiest, in order to grow

In a changing world, there has never been a more crucial tiime to understand and manage diversity. This book shows you how.

Marketing Analytics - Essential Tools for Data-Driven Decisions (Hardcover): Rajkumar Venkatesan, Paul W. Farris, Ronald T.... Marketing Analytics - Essential Tools for Data-Driven Decisions (Hardcover)
Rajkumar Venkatesan, Paul W. Farris, Ronald T. Wilcox
R1,076 R878 Discovery Miles 8 780 Save R198 (18%) In Stock

The authors of the pioneering Cutting-Edge Marketing Analytics return to the vital conversation of leveraging big data with Marketing Analytics: Essential Tools for Data-Driven Decisions, which updates and expands on the earlier book as we enter the 2020s. As they illustrate, big data analytics is the engine that drives marketing, providing a forward-looking, predictive perspective for marketing decision-making. The book presents actual cases and data, allowing readers invaluable real-world instruction. The cases show how to identify relevant data, choose the best analytics technique, and question the link between marketing plans and customer behavior. Dealing with actual scenarios sheds light on the most pressing marketing questions, such as setting the optimal price for one's product or designing effective digital marketing campaigns. Big data is currently the most powerful resource to the marketing professional, and this book illustrates how to fully harness that power to effectively maximize marketing efforts.

Exploring The Core Content Of Socio-Economic Rights - South African And International Perspectives (Paperback): Danie Brand,... Exploring The Core Content Of Socio-Economic Rights - South African And International Perspectives (Paperback)
Danie Brand, Sage Russell
R20 Discovery Miles 200 In Stock

This book brings together a series of papers and responses to papers presented at a conference on the minimum core content of socio-economic rights in Pretoria, South Africa, during August 2000.

The papers describe, first from an international law perspective and then from a South African perspective, these socio-economic rights. In the process, the normative content of rights concerned is given flesh: the authors identify particular obligations that can be said to form the core of rights, such as the right to housing, the right to food, rights to education and social security and assistance. At the same time, the concept of a minimum core obligations of economic and social rights is problematised and the difficulties of using concepts, developed within the general and abstract realm of international law, in the more particular and concrete context of domestic rights adjudication are explored.

As a result, this book contains a great deal of practical information and is useful for human rights practitioners, both legal and non-legal. It also provides some critical reflection on the conceptual framework from which it is derived.

Get Out Of Your Mind - Lessons On Embracing Difference From South Africa And Beyond (Paperback): Luyanda Mpahlwa, Klaus Doppler Get Out Of Your Mind - Lessons On Embracing Difference From South Africa And Beyond (Paperback)
Luyanda Mpahlwa, Klaus Doppler
R330 R284 Discovery Miles 2 840 Save R46 (14%) In Stock

This dynamic change management offering from a Robben Island freedom fighter-turned Berlin architect and a leading global change management expert is a how-to-guide for South African business and organisational leaders on how to manage diverse people in ways most beneficial for aims, that move both organisations and the country forward.

Luyanda and Klaus combine decades of professional knowledge and experience as individuals and as a team to provide critical insight into a changing world.

Shutdown - How Covid Shook The World's Economy (Paperback): Adam Tooze Shutdown - How Covid Shook The World's Economy (Paperback)
Adam Tooze
R420 R328 Discovery Miles 3 280 Save R92 (22%) In Stock

From the author of Crashed comes a gripping short history of how Covid-19 ravaged the global economy, and where it leaves us now.

When the news first began to trickle out of China about a new virus in December 2019, risk-averse financial markets were alert to its potential for disruption. Yet they could never have predicted the total economic collapse that would follow in COVID-19's wake, as stock markets fell faster and harder than at any time since 1929, currencies across the world plunged, investors panicked, and even gold was sold. In a matter of weeks, the world's economy was brought to an abrupt halt by governments trying to contain a spiralling public health catastrophe.

Flights were grounded; supply chains broken; industries from tourism to oil to hospitality collapsed overnight, leaving hundreds of millions of people unemployed. Central banks responded with unprecedented interventions, just to keep their economies on life-support. For the first time since the second world war, the entire global economic system contracted. This book tells the story of that shutdown. We do not yet know how this story ends, or what new world we will find on the other side.

In this fast-paced, compelling and at times shocking analysis, Adam Tooze surveys the wreckage, and looks at where we might be headed next.

The ANC's Last Decade - How The Decline Of The Party Will Transform South Africa (Paperback): Ralph Mathekga The ANC's Last Decade - How The Decline Of The Party Will Transform South Africa (Paperback)
Ralph Mathekga
R315 R271 Discovery Miles 2 710 Save R44 (14%) In Stock

For nearly three decades, the ANC has held South Africa’s politics in an iron grip. With the party seemingly at war with itself and President Ramaphosa battling to rein in corrupt cadres, Ralph Mathekga predicts the ANC will fall below the critical 50 per cent threshold before the end of the decade.

The decline of the ANC could bring political reform, but also uncertainty.

If the ANC loses power, who will be in charge? Who or what will come after the ANC, and how will this affect South Africa?

Global Business Management (Paperback): Rafiu Adewale Aregbeshola Global Business Management (Paperback)
Rafiu Adewale Aregbeshola 2
R470 Discovery Miles 4 700 In Stock

If anything is new in the business world it is a heightened level of uncertainty, and this is a global phenomenon. Political disruptions, civil unrest, natural disasters and slowing economies in the developed and developing world have made the financial markets increasingly volatile, challenging multinational corporations in offshore locations and global business operations in general.

The blend of theory and practical knowledge, and the comparison of historical accounts with current realities, make this book indispensable for active and aspiring investors in the global business environment, as well as the academic community. The book is particularly relevant for BA students at exit level, and could be useful for Honours and Master’s students of international business, and MBA and MBL students who seek insight into the contemporary operating environments of global business.

Africa Bounces Back - Case Studies From A Resilient Continent (Paperback): Victor Kgomoeswana Africa Bounces Back - Case Studies From A Resilient Continent (Paperback)
Victor Kgomoeswana
R330 R258 Discovery Miles 2 580 Save R72 (22%) In Stock

Africa remains a mystery-enigma-attraction to investors, entrepreneurs and is growing on all fronts; without enough authoritative guides to the dynamics shaping the continent. Out of the top ten fastest growing economies of the world, no less than four are African – and yet the continent remains misunderstood.

There are many megatrends globally that warrant a special adaptation for the African continent, Africa Bounces Back uses case studies to show how these megatrends apply to the last economic growth frontier. The recent disruptions, including COVID-19, the changes in the US political landscape, human migration (including the surge of Africans moving to Europe), the rise of nationalism in developed countries, etc. all warrant attention in the context of what they mean for Africa as a destination of choice for investors, entrepreneurs and multinationals.

Victor Kgomoeswana has experience in two professional services firms (EY and Deloitte) – and at one of these he was instrumental in creating a knowledge resource centre for multinational clients who either had a presence in Africa and wanted to expand or those with no presence but interested in gaining insights before venturing.

He also has worked in the media since 1996 (all media, namely, print, radio, television and online) as anchor, specialist contributor, reporter, columnist, commentator – to date he still does an average of 3 interviews per week about the African continent, especially business and economic matters.

Granting Justice - Cash, Care And The Child Support Grant (Paperback): Tessa Hochfeld Granting Justice - Cash, Care And The Child Support Grant (Paperback)
Tessa Hochfeld; Edited by Leila Patel, Shireen Hassim
R200 R156 Discovery Miles 1 560 Save R44 (22%) In Stock

Granting Justice takes issue with the characterisation of the South African state as “developmental”. The crucial aspect of care is missing from the practice for this to be the case. Thus, while the grants address the immediate survival needs of many South Africans, social justice requires quite a different approach, an approach of care that would grant agency and dignity to recipients.

Tessa Hochfeld adopts a highly personal narrative style of writing that reflects the ethical standpoint that she took during her research. Telling a story is what makes her writing so strong and distinguishes it in the development literature.

The book falls into the fields of development studies, and social welfare and social development. The following are possible keywords: social justice; gender justice; care; social development; poverty; social protection; southern welfare; family strengthening; developmental social work.

The People Part - Seven Agreements Entrepreneurs And Leaders Make To Build Teams, Accelerate Growth And Banish Burnout For Good... The People Part - Seven Agreements Entrepreneurs And Leaders Make To Build Teams, Accelerate Growth And Banish Burnout For Good (Paperback)
Annie Hyman Pratt
R370 R296 Discovery Miles 2 960 Save R74 (20%) In Stock

Growing your business sustainably and successfully isn't just about systems, visions and values. The secret to a thriving business? It's in the team - the people part.

Learn how to develop a standout, successful business by putting people at the heart. Top-tier business consultant Annie Hyman Pratt knows that the key to a successful business is the team behind it. Most business books on shelves today focus on either the structure part (processes) or the culture part (values). What's missing? The all-important 'people part' - the often hidden, often misunderstood area of a business where team members and team leaders interact and have their greatest impact.

As Annie reveals the power and promise of this missing link, you'll discover:

  • the secret of self-leadership - the way you show up as an individual in your work and how to perform effectively in the face of pressure or stress
  • the key to effective teamwork - the way team members interact, especially in times of challenge or change
  • how these two abilities together create the conditions for a business to perform at its best - and for leaders to have the positive impact they desire
  • a wealth of practical tools and techniques for creative thinking, decision making, problem solving, negotiating and more

In a world where the rate of change is increasing exponentially, with burnout and overwhelm at epidemic levels, it's more essential than ever to get this part right.

Manager's Guide to Preventive Building Maintenance (Hardcover): Ryan Cruzan Manager's Guide to Preventive Building Maintenance (Hardcover)
Ryan Cruzan
R2,595 R2,287 Discovery Miles 22 870 Save R308 (12%) In Stock

This book is a comprehensive guide for developing an effective preventive maintenance program for any facility.

Topics include facility inspection and assessment, effective lubrication practices, commercial roofing repair, indoor air quality management, applicable government codes, standards and regulations, detailed preventive maintenance procedures, and maintenance scheduling. Specific maintenance approaches are examined for more than 100 types of equipment and building components.

Also discussed are the economic value of preventive maintenance, management and motivation of the preventive maintenance team, and setting up a computerized maintenance management system (CMMS).

Making Things Right At Work - Increase Teamwork, Resolve Conflict And Build Trust (Paperback): Gary Chapman, Jennifer Thomas,... Making Things Right At Work - Increase Teamwork, Resolve Conflict And Build Trust (Paperback)
Gary Chapman, Jennifer Thomas, Paul White
R350 R288 Discovery Miles 2 880 Save R62 (18%) In Stock

Like all relationships, the ones we have at work are subject to stresses—maybe even fractures. Productivity is lost. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution?

In Making Things Right at Work, Dr. Gary Chapman, #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer strategies for restoring harmony at work.

You’ll learn:

  • How to discern the causes of workplace conflict
  • How to avoid unnecessary disputes
  • How to repair relationships when you’ve messed up
  • How to let go of past hurts and rebuild trust

Don’t let broken relationships taint your work environment. Take steps to make things right . . . not tomorrow, but today. The success of your career depends on it!

Whatever Happened to Penny Candy? - A Fast, Clear, and Fun Explanation of the Economics You Need For Success in Your Career,... Whatever Happened to Penny Candy? - A Fast, Clear, and Fun Explanation of the Economics You Need For Success in Your Career, Business, and Investments (Paperback, 7th Edition)
Richard Maybury, Richard J Maybury
R592 R444 Discovery Miles 4 440 Save R148 (25%) In Stock

This clearly written, award-winning book about economics is a remarkably easy and fun explanation of money (its origin and history), the dollar (its origin and history), investment cycles, velocity, business cycles, recessions, inflation, the demand for money, government (its economic behavior), and more. All explanations and interpretations are according to the Austrian and Monetarist schools of economic theory.

Using the epistolary style of writing (using letters to tell a story), author Richard J. Maybury plays the part of an economist (Uncle Eric) writing a series of letters to his niece or nephew (Chris). Using stories and examples (including historical events from Ancient Rome), Mr. Maybury explains economic principles, giving interesting and clear explanations of topics that are generally thought to be too difficult for anyone but experts. Mr. Maybury warns, "Beware of anyone who tells you a topic is above you or better left to experts. Many people are twice as smart as they think they are, but they've been intimidated into believing some topics are above them. You can understand almost anything if it is explained well."

Whatever Happened to Penny Candy? is essential for every student, businessperson and investor. It was recommended by the late William Simon, former U.S. Treasury Secretary and is also on many recommended reading lists.

Whatever Happened to Penny Candy? can be used for courses in economics, business, finance, government and Ancient Rome.

Purchasing and Supply Chain Management (Paperback, 7th edition): Arjan Van Weele Purchasing and Supply Chain Management (Paperback, 7th edition)
Arjan Van Weele
R2,248 Discovery Miles 22 480 In Stock

Purchasing and Supply Chain Management provides a complete introduction to the important principles underlying the subject area using a flexible managerial perspective. Fully updated, this highly respected textbook covers the latest developments in purchasing and supply chain management with clear and well-structured content complemented by strong case studies that are relevant and engaging. Global examples from Shell, Hewlett Packard, Mattel, and Nespresso to name a few, demonstrate the challenges and solutions to problems companies face every day, while the latest research insights add a critical perspective throughout.

Purchasing and Supply Chain Management (Hardcover, 6th edition): Robert Handfield, Larry Giunipero, James Patterson, Robert... Purchasing and Supply Chain Management (Hardcover, 6th edition)
Robert Handfield, Larry Giunipero, James Patterson, Robert Monczka 3
R1,319 R1,190 Discovery Miles 11 900 Save R129 (10%) In Stock

Providing a solid managerial perspective, PURCHASING AND SUPPLY CHAIN MANAGEMENT, 6e draws from the authors' firsthand experiences and relationships with executives and practitioners worldwide to present the most current and complete coverage of today's supply management process. The text includes critical developments from the field, such as cases from emerging healthcare and service industries, procure-to-pay redesign, supply risk, innovation, sustainability, collaboration, and much more. It also examines key changes in supply management and the impact of the global economy and ongoing business uncertainty on continuous cost and value management across the supply chain. Numerous real-world cases and captivating examples give you contextual insights and knowledge into the strategies, processes, and practices of supply management. PURCHASING AND SUPPLY CHAIN MANAGEMENT, 6E equips future managers with a thorough understanding of the impact that purchasing and supply chain management have on the competitive success and profitability of today's organizations.

Failing To Win - Hard-Earned Lessons From A Purpose-Driven African Startup (Paperback): Mike Quinn Failing To Win - Hard-Earned Lessons From A Purpose-Driven African Startup (Paperback)
Mike Quinn 1
R285 R223 Discovery Miles 2 230 Save R62 (22%) In Stock

In 2009, Canadian entrepreneur Mike Quinn packed his backpack and moved to Lusaka, Zambia on a mission to find African entrepreneurs building scalable, high-impact businesses. There he stumbled across two South African brothers who had founded a business to help unbanked smallholder farmers receive mobile payments in a market where cash was king. After convincing his retired parents to mortgage their house and lend him $100,000, Mike joined as a co-founder of Zoona and became CEO for nine of the next ten years.

With his partners, Mike built a network of more than 3,000 entrepreneur agents across Zambia and Malawi that enabled millions of unbanked consumers to send and receive $2.5-billion in money transfers and remittances. Headquartered in Cape Town, South Africa, Zoona raised over $35-million of venture investment and operated on the leading edge of Africa’s emerging fintech ecosystem.

Mike’s remarkable story gives a rare and honest glimpse into the workings of a pioneering African startup through the lens of a purpose-driven entrepreneur who went “all in”. Zoona faced tremendous adversity along the way: currency crises, investment round collapses, ruthless pushback from the major mobile network operators, and a continuous internal struggle to discover and execute a growth strategy that matched the company’s billion-dollar ambition.

It was by failing to win that Mike learned what entrepreneurship – specifically entrepreneurship in Africa – is all about, and it was what motivated him to double down and try again.

The Financial Times Guide To Business Networking (Paperback, 2nd Edition): Heather Townsend The Financial Times Guide To Business Networking (Paperback, 2nd Edition)
Heather Townsend
R638 Discovery Miles 6 380 In Stock

Up to 80 per cent of opportunities come from people who already know you, so the more people you know, the more chance you have of winning the new business or career you want.

The Financial Times Guide to Business Networking is your definitive introduction to a joined-up networking strategy that really works. This award-winning book has now been fully updated to include new chapters on generating referrals and boosting your confidence when networking, as well as the latest advice on social networking sites.

  • Successfully combine online and offline networking techniques
  • Develop the best networking approaches and behaviours
  • Make a great first impression, build rapport and generate strong business relationships
  • Talk to the right people, have productive conversations and effectively work a room
Using Evidence In Policy And Practice - Lessons From Africa (Paperback): Ian Goldman, Mine Pabari Using Evidence In Policy And Practice - Lessons From Africa (Paperback)
Ian Goldman, Mine Pabari
R540 R510 Discovery Miles 5 100 Save R30 (6%) In Stock

This book asks how governments in Africa can use evidence to improve their policies and programmes, and ultimately, to achieve positive change for their citizens.

Looking at different evidence sources across a range of contexts, the book brings policy makers and researchers together to uncover what does and doesn't work and why. Case studies are drawn from five countries and the ECOWAS (west African) region, and a range of sectors from education, wildlife, sanitation, through to government procurement processes. The book is supported by a range of policy briefs and videos intended to be both practical and critically rigorous. It uses evidence sources such as evaluations, research synthesis and citizen engagement to show how these cases succeeded in informing policy and practice.

The voices of policy makers are key to the book, ensuring that the examples deployed are useful to practitioners and researchers alike. This innovative book will be perfect for policy makers, practitioners in government and civil society, and researchers and academics with an interest in how evidence can be used to support policy making in Africa.

The Year Without Pants - WordPress.com and the Future of Work (Hardcover): Scott Berkun The Year Without Pants - WordPress.com and the Future of Work (Hardcover)
Scott Berkun
R719 R600 Discovery Miles 6 000 Save R119 (17%) In Stock

A behind-the-scenes look at the firm behind WordPress.com and the unique work culture that contributes to its phenomenal success 50 million websites, or twenty percent of the entire web, use WordPress software. The force behind WordPress.com is a convention-defying company called Automattic, Inc., whose 120 employees work from anywhere in the world they wish, barely use email, and launch improvements to their products dozens of times a day. With a fraction of the resources of Google, Amazon, or Facebook, they have a similar impact on the future of the Internet. How is this possible? What's different about how they work, and what can other companies learn from their methods? To find out, former Microsoft veteran Scott Berkun worked as a manager at WordPress.com, leading a team of young programmers developing new ideas. The Year Without Pants shares the secrets of WordPress.com's phenomenal success from the inside. Berkun's story reveals insights on creativity, productivity, and leadership from the kind of workplace that might be in everyone's future. * Offers a fast-paced and entertaining insider's account of how an amazing, powerful organization achieves impressive results * Includes vital lessons about work culture and managing creativity * Written by author and popular blogger Scott Berkun (scottberkun.com) The Year Without Pants shares what every organization can learn from the world-changing ideas for the future of work at the heart of Automattic's success.

This Is Lean - Resolving The Efficiency Paradox (Paperback): Niklas Modig, Par Ahlstrom This Is Lean - Resolving The Efficiency Paradox (Paperback)
Niklas Modig, Par Ahlstrom 1
R458 R410 Discovery Miles 4 100 Save R48 (10%) In Stock

LEAN is the most widespread management philosophy of our time and is currently present in every industry, yet the concept is still vaguely defined and widely misunderstood.

This is Lean - Resolving the efficiency paradox has been translated from Swedish to English, Danish, Norwegian, Finnish, Polish, French and Chinese and has sold over 160.000 copies since its launch in 2012. By using clear, concise language and insightful examples, the book has brought greater clarification to the essence of lean and revolutionized top-executives and employees understanding of what lean actually is.

The book also introduces the idea of the efficiency paradox, which claims that organisations' understanding of "true efficiency" is incorrect. It suggests that when organisations focus too much on utilising resources efficiently - the traditional and most common form of efficiency - it tends to lead to an increase in the amount of work there is to do. Consequently, the more organisations try to be efficient (being busy), the more inefficient they will actually become (taking care of non-value adding but necessary work).

This is Lean addresses how to resolve this paradox.

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