The student workbook is design to help you retain key chapter content. Included within this resource are chapter objective questions; key-term definition queries; and multiple choice, fill-in-the-blank, and true-or-false problems.

In today's dynamic health care environment, medical assistants are playing an increasingly important role. ADMINISTRATIVE MEDICAL ASSISTING, Sixth Edition, helps you gain the knowledge and skills needed to succeed in this rewarding, rapidly growing field. Known for its thorough coverage, extensive technical detail, and accurate, up-to-date content, this proven text book covers administrative tasks as well as general information on medical law, ethics and bioethics, and management skills. Students will find the chapters on employment strategies and entry into the profession packed with current information and guidance tips. In addition, chapter material and learning objectives are clearly mapped to the most current accreditation standards, with an increased focus on professionalism and personal effectiveness, competencies to help you hone practical, real-world skills and prepare for certification. The text also supports effective learning with a variety of online resources to help you make the most of your time in the classroom and beyond. Upon graduation you will find the chapters on professionalism, law and ethics, communication and transitioning from a student to a professional medical assistant extremely helpful as you begin your externship and career.

In this established text, the roles of the teacher practitioner and mentor are defined and discussed in detail, and the importance of relationships within the education process is explored. New developments in adult learning are examined, and the concept of the learning experience is discussed, with particular emphasis on reflective practice and the quality of the learning experience. Full consideration is given to assessment of knowledge and skills, covering topics such as profiling and portfolios, credit transfer and assessment of prior learning.