Readers have been trusting UNDERSTANDING HUMAN BEHAVIOR for years to get the reliable, practical information they need to gain a solid understanding of basic psychological concepts from a health care perspective. This all-new eighth edition is no exception. Packed with expanded content and updated with current industry trends and examples, this resource retains the features that made previous editions so successful - a concise size and focus that offers readers need-to-know information without overwhelming them, and an easy-to-read writing style. Coverage spans a broad but valuable range of important mental health topics and addresses them alongside their implications for health care professionals. It takes on both client and caregiver perspectives, resulting in a powerful book will explore the behaviors, emotions, and coping mechanisms encountered in a variety of health care situations and settings. Real-world examples and activities that encourage readers to examine their own behaviors round out the book's comprehensive approach, making this a must-have tool for any health care learner's library.

Practitioners of all professions recognize the need and importance of collaboration, yet many find it far from easy to achieve. This book provides insights and understandings into the complexities of collaborative relationships so that individuals and groups can take constructive action to detect hindrances and attempt to overcome them.

The heightened interest in new ways of working together in health and social care has merited a new edition of this excellent text. Four new contributors have enlarged on the pioneering work of the late Sally Hornby, adding new material on collaborative relationships within organizational hierarchies of health and social care. Key themes such as the fight for resources, the tendency of professionals to behave defensively towards their clients, their departments and their resources, and the use of individual and group coping mechanisms are revisited. The new focus adds reflections on the effects of the professional and organizational contexts to these issues and provides new perspectives on the effectiveness of helping relationships in the year 2000 and beyond.

Using the latest ideas on good practice from the Bradford Dementia Group, Anthea Innes provides a complete and concise guide to running a training programme for dementia care workers. She begins with a brief outline of the key factors to consider prior to the design, delivery and implementation of a programme. In particular the book stresses the importance of getting to know the care setting in which the trainees will practise, to ensure that the training has direct relevance to participants. The author then discusses the theoretical and practical issues involved in designing the training programme, including advice on how best to tailor it to the audience, and highlighting the practical points a trainer needs to consider when delivering a programme. She considers the problems that arise when attempting to convert theory into practice, as well as factors that can help training be relevant and acted upon. The book concludes with a discussion about the best means of evaluating a training programme and its impact on practice.

A complete guide to working with carers, this volume provides a general overview of all the issues involved. The recent surge of interest in the needs of carers is placed in its context of social policy, legislation, demographic trends and changes in society. General theories of assessment, groupwork, stress management and problem-solving are applied to working with carers, and suggestions for good practice are underpinned with references to relevant research, policy documents, and the views of carers themselves. Thus the book achieves a balance between day-to-day practicalities and wider preoccupations. Each chapter covers practical issues and ends with a summary of good practice guidance for practitioners and managers. The author emphasises that carers are not an homogeneous group, and includes chapters specifically on working with young carers, with carers of people with mental health problems and of parents of children with disabilities. Her clear style and sensible approach ensure that the book is appropriate for practitioners at all levels of experience.

This book is about the challenge of nursing people with a degenerative brain disease. It is a text that can be read by both qualified nurses and informal caregivers as both sections have to manage such patients in a team so they can achieve what they want to - taking better care of the sufferer.

Organizational Behavior, Theory, and Design, Third Edition was written to provide health services administration students, managers, and other professionals with an in-depth analysis of the theories and concepts of organizational behavior and organization theory while embracing the uniqueness and complexity of the healthcare industry. Using an applied focus, this book provides a clear and concise overview of the essential topics in organizational behavior and organization theory from the healthcare manager's perspective. The Third Edition offers: - New case studies throughout underscore key theories and concepts and illustrate practical application in the current health delivery environment - In-depth discussion of the industry's redesign of health services offers a major focus on patient safety and quality, centeredness, and consumerism. - Current examples reflect changes in the environment due to health reform initiatives. - Diversity, health disparities, and cultural competencies are addressed in health care - Timely new material on change management provides new insight for future healthcare managers. - Each new print copy includes Navigate 2 eBook Access enabling users to read their digital textbook online or offline, on computers, tablets, and mobile devices.

Take your first step toward a successful career in medical coding with guidance from the most trusted name in coding education! The bestselling Buck's Step-by-Step Medical Coding is a practical, easy-to-use resource that shows you exactly how to code using all current coding sets. To reinforce your understanding, practice exercises follow the explanations of each coding concept. In addition to coverage of reimbursement, ICD-10-CM, CPT, HCPCS, and inpatient coding, an Evolve website includes 30-day access to TruCode (R) Encoder Essentials. No other book so thoroughly covers all coding sets! Theory and practical review questions (located at the end of each chapter) focus on recalling important chapter information and application of codes. A step-by-step approach makes it easier to build your coding skills and remember the material. 30-day trial to TruCode (R) Encoder Essentials gives you experience with using an encoder (plus access to additional encoder practice exercises on the Evolve website). UNIQUE! "Real-life" coding reports simulate the reports you will encounter as a coder and help you apply coding principles to actual cases. Online activities on Evolve provide extra practice with assignments, including coding reports. More than 450 illustrations help you understand the types of medical conditions and procedures being coded, and include examples taken directly from Elsevier's professional ICD-10 and HCPCS manuals. Learning objective and glossary review questions reinforce your understanding of key chapter concepts and terms UNIQUE! Four coding-question variations - covering both single-code questions and multiple-code questions and scenarios - develop your coding ability and critical thinking skills. UNIQUE! Coders' Index in the back of the book makes it easy to quickly locate specific codes. Official Guidelines for Coding and Reporting boxes show the official guidelines wording for inpatient and outpatient coding alongside in-text explanations. Exercises, Quick Checks, and Toolbox features reinforce coding rules and concepts, and emphasize key information. Valuable tips and advice are offered in features such as From the Trenches, Coding Shots, Stop!, Caution!, Check This Out, and CMS Rules. Sample EHR screenshots (in Appendix D) show examples similar to the electronic health records you will encounter in the workplace. NEW! Coding updates include the latest information available, promoting accurate coding and success on the job.